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Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel

3.0 star property
Hotel with a fitness centre, near Durango and Silverton Narrow Gauge Railroad
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel

Lobby sitting area
Spa
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Business centre

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
21636 Highway 160 West, Durango, CO, 81301
  • San Juan National Forest Supervisor's Office
    8 min walk
  • Animas River
    8 min walk
  • Animas River Trail
    10 min walk
  • Durango, CO (AMK-Animas Air Park)
    10 min drive

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2023
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2023
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Bathroom

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2023
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2023
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2023
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2023
Blackout curtains
Jetted bath
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2023
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2023
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2023
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2023
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Fireplace

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Renovated in 2023
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Durango
Pool
Hot tub
Breakfast included
Pet-friendly
4.2 out of 5, Very good, (1012)
The price is NZ$221
for 1 night
includes taxes & fees
16 Nov - 17 Nov
La Quinta Inn & Suites by Wyndham Durango

About the area

Durango

At Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel you'll be within just a 10-minute stroll of San Juan National Forest Supervisor's Office and Animas River. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Burger Theory, serves American cuisine and is open for breakfast, lunch and dinner. Enjoy the gym, Hot tub and pool loungers. Business travelers can take advantage of 3 meeting rooms and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of self parking. .Near this 3-property class Durango hotel, you'll find Durango and Silverton Narrow Gauge Railroad.

What's nearby

  • San Juan National Forest Supervisor's Office - 8 min walk
  • Animas River Trail - 10 min walk
  • Durango and Silverton Narrow Gauge Railroad - 14 min walk
  • Durango Area Tourism Office - 18 min walk
  • Fort Lewis College - 4 min drive

Getting around

  • Durango Narrow Gauge Railroad Station - 16 min walk
  • Durango, CO (DRO-La Plata County) - 22 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Denny's - ‬11 min walk
  • ‪Applebee's - ‬15 min walk
  • ‪Animas River Beer Garden - ‬8 min walk
  • ‪Durango Coffee Company - ‬15 min walk

About this property

Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel

Hotel with a fitness centre, near Durango and Silverton Narrow Gauge Railroad
Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. A terrace, a vending machine, and ski storage are also featured at the business-friendly Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel. Parking is available for a fee. A complete renovation of Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel was completed in February 2023.

This 3-star Durango hotel is smoke free.

  • 116 guestrooms or units
  • 4 levels
  • Built in 2013
  • Deli
  • Poolside lounge chairs
  • Ski equipment storage
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel offers 116 air-conditioned accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Ski shuttle nearby
  • Parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Burger Theory

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay
  • Resort fee: 2.9 per cent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Durango Central
Holiday Inn Hotel Durango Central
Holiday Inn Hotel Central
Holiday Inn Hotel Suites Durango Central

Frequently asked questions

What is the cancellation policy at Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel?

Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel on 24 Nov 2024 start from NZ$195.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel?

Yep, Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel has a self car park with in/out privileges for USD 10.00 per day.

Does Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel have a pool?

Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to midnight.

Is Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel is a hit with families.

Does Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel serve breakfast?

Sure does, breakfast is on offer daily.

Is there a free airport shuttle available at Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel?

No, Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1012 reviews" "
Rating 8 - Good. 265 out of 1012 reviews" "
Rating 6 - Okay. 114 out of 1012 reviews" "
Rating 4 - Poor. 66 out of 1012 reviews" "
Rating 2 - Terrible. 36 out of 1012 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property if you need a little extra space and have a dog. The hotel is located right by an off-leash dog park. Extremely convenient! The staff was so friendly too. Our room was clean and comfortable. I highly recommend this property next time you are in Durango.
Stayed 2 nights in Jul 2024

8/10 Good

Christine

Travelled with group
Room was clean. Extra charge for parking. Extra charge for breakfast buffet. Average food choices.
Stayed 1 night in Jul 2024

10/10 Excellent

Judy

Stayed 1 night in Jul 2024

2/10 Terrible

Ramiro jr

Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE. UNCLEAN. UNSANITARY. OUTRAGEOUS. REP
UNCLEAN. BAD. There were hairs in the linens: Bedding, towels, etc. This means the Housekeeping staph (No pun intended. Staph are a family of infectious bacteria) did not properly clean the room. Hair in the bedding means the staph did not change the linens after the previous guests checked out. The staph simply made the bed after the previous guests checked out. TERRIBLE. UNCLEAN. UNSANITARY. OUTRAGEOUS. REPORTED T0 THE COUNTY AND STATE HEALTH DEPTS. We did not feel comfortable sleeping in the bed because we could not be sure what we were sleeping on. We spent an uncomfortable and skin crawling night.
Stayed 1 night in Jul 2024

2/10 Terrible

Ignacio

Too hard to check in if you have a issue
Check in was a hassle the wrong day got booked due to the poor internet service I had in the area. I thought it would be a quick fix at the desk but was told I would have to contact hotels. It took me 5 phone calls every call took 15min- 25min. My booking was then booked for the wrong day again luckily they had availability and I was able to get a room unfortunately it was 6:30 pm when I finally was able to check in. Not worth the hassle to book thru a different party better to book directly thru the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Natphitcha

Stayed 2 nights in Jul 2024

8/10 Good

Ginny

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Convenient location in Durango
I liked the location of the hotel and most of the staff was very friendly and accommodating. My room was not very clean when I checked in but the hotel staff made sure to address it. Overall, good staff and I really liked the location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Genevieve

Liked: Cleanliness, amenities, property conditions & facilities
Super nice people and helpful
Stayed 5 nights in Jul 2024

10/10 Excellent

Rosa

Stayed 1 night in Jul 2024

10/10 Excellent

Elmo

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 3 nights in Jul 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Carlos

Stayed 1 night in Jul 2024

10/10 Excellent

Howard

Stayed 1 night in Jul 2024

10/10 Excellent

rafael

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Lack luster annoying stay.
We were in Durango for the 4th of July- The hotel was clean but the staff wasn’t very friendly. We had to get three different sets of key cards because they would get demagnetized which made it a hassle. They claim to be dog friendly but you can’t be dog friendly and have a laundry list of things your dog isn’t allowed to do and charge the fee you charge. The hidden fees are ridiculous, this isn’t a resort so a resort fee shouldn’t be charged and a parking fee is absurd.
Stayed 2 nights in Jul 2024

6/10 Okay

Myrna

Disliked: Cleanliness, staff & service, room comfort
I requested a room with a king size bed and paid for it in advanced, when we got there we got a room with a king size bed and a bunk bed, the bathroom was dirty with human hair and full of dust, went to the front desk and requested another room and the front desk guy named Nick told me that he was sold out and there were no rooms available. We had to go to Walmart to buy cleaning supplies to clean the room.
Stayed 3 nights in Jul 2024

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Meh
Arrived, we were given a key to a room which belonged to someone else. When given an available room, the cleaning supplies were still in the bathroom. In the morning while showering, I realized I had no towel. Property was nice, very pricey so for the costs, it should have been better.
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not far from downtown and walking accesible.
Stayed 2 nights in Jul 2024

10/10 Excellent

jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly
Nice place located not too far from a huge dog park . Wished we were staying longer here . $40 for dog fee and $10 parking for the hotel , which I was aware from calling the hotel .
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Kim Estes

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotels.com and Holiday Inn dropped the ball!
Hotels.com staff let us down. Two associates said they would help us with extending to another night and we never heard anything! We ended up calling the hotel directly to get the extra night. However, I called the hotel twice and they confirmed both times that we could extend to a second night only to be told at check-in they can’t extend third-party stays. With some time, they finally figured it out and we paid the hotel directly for the second night at a higher rate. To their credit, they upgraded our room (I’m assuming to make up for the misinformation their staff gave when I called). Their dog friendly policy is misleading as it’s more like dog tolerant (so many constraining rules you have to sign). Our toilet broke and while they fixed it, the front desk seriously asked us if we wanted them to fix it when we called to report it. Why wouldn’t I want my toilet fixed? The facility is clean and comfortable but the service was terrible from both Hotel.com and Holiday Inn. I have never worked so hard to give a corporation my money, which is infuriating.
Stayed 1 night in Jul 2024

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I thought everything was excellent location. It was beautiful. It was nice but the reception he was a little rude. He wasn’t really friendly. He was really short and quick, but other than that everything was great.
Stayed 1 night in Jun 2024

2/10 Terrible

Tessa or Heath

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The staff was extremely unfriendly, not helpful, and rude. Upon arrival we stood at the desk without acknowledgement until we asked if we could check-in. The room had zero toilet paper and the front desk said to come down and get it (after a drive and checking in to use the amenity is not an ideal situation, luckily there were 2 of us). There was no remote, the front desk said theyd look for one for us, 30 mins later we called to follow-up and they said they didnt have time. We requested a new room, which they did accommodate us with. There was no apologies for inconvenience rather it felt like we were putting the staff out. The hotel itself was clean and nice, however the rude staff made the atmosphere terrible. Spending $230+ a night for such an awful experience i will never return to that hotel with so many other options.
Stayed 1 night in Jun 2024