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Crowne Plaza Felbridge - Gatwick, an IHG Hotel

4.0 star property
Suburban hotel with full-service spa and fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Body treatments, aromatherapy, body wraps, body scrubs, facials
Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Point of interest
Premium Room, 1 King Bed, Courtyard View
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool

Explore the area

Map
London Road, Felbridge, East Grinstead, England, RH19 2BH
  • London England Temple The Church of Jesus Christ of Latter-day Saints
    4 min drive
  • St Swithun's Church
    5 min drive
  • Queen Victoria Hospital
    5 min drive
  • London (LGW-Gatwick)
    16 min drive

Room options

View all photos for Premium Room, 1 King Bed, Business Lounge Access (Super King)

Premium Room, 1 King Bed, Business Lounge Access (Super King)

Premium Room, 1 King Bed, Business Lounge Access (Super King)

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Super King)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed (Super King)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Bath)

Standard Room, 1 Queen Bed (Bath)

Standard Room, 1 Queen Bed (Bath)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Super King)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Super King)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

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Front of property
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Pool
Parking included
Free WiFi
Restaurant
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The price is NZ$234
for 1 night
includes taxes & fees
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About the area

East Grinstead

At Crowne Plaza Felbridge - Gatwick, an IHG Hotel, you'll be 8.2 km (5.1 mi) from Tulley's Farm and 10.3 km (6.4 mi) from Wakehurst Place. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Chakra Spa can include body wraps and body scrubs along with aromatherapy and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, steam room and pool loungers. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class East Grinstead hotel include Ashdown Forest and Manor Royal Business Park.

What's nearby

  • Queen Victoria Hospital - 5 min drive
  • Tulley's Farm - 8 min drive
  • Lingfield Park Racecourse and Golf Club - 8 min drive
  • Manor Royal Business Park - 12 min drive
  • Hever Castle and Gardens - 22 min drive

Getting around

  • East Grinstead Station - 4 min drive
  • Gatwick Airport (LGW) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Railway Tavern - ‬3 min drive
  • ‪The Bridge Bar - ‬3 min drive
  • ‪Peacock Lodge Newchapel - ‬2 min drive
  • ‪Rumblin' Tums Cafe - ‬3 min walk

About this property

Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Suburban hotel with full-service spa and fitness centre
Crowne Plaza Felbridge - Gatwick, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A fitness centre, spa services, and a terrace are also featured at the business-friendly Crowne Plaza Felbridge - Gatwick, an IHG Hotel. Free self parking is available.

This 4-star East Grinstead hotel is smoke free.

  • 116 guestrooms or units
  • 2 levels
  • Conference rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Felbridge - Gatwick, an IHG Hotel offers 116 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses wind and solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Crowne Plaza Felbridge - Gatwick, an IHG Hotel Hotel
Crowne Plaza Felbridge - Gatwick, an IHG Hotel East Grinstead

Frequently asked questions

What is the cancellation policy at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Crowne Plaza Felbridge - Gatwick, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Felbridge - Gatwick, an IHG Hotel on 7 Nov 2024 start from NZ$185.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Yep, Crowne Plaza Felbridge - Gatwick, an IHG Hotel has a free self car park.

Is there a spa on site at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Yep, Chakra Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Crowne Plaza Felbridge - Gatwick, an IHG Hotel have a pool?

Crowne Plaza Felbridge - Gatwick, an IHG Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 9:00 PM.

Does Crowne Plaza Felbridge - Gatwick, an IHG Hotel serve breakfast?

You bet, guests adore the buffet brekkie here! Offered on weekdays between 6:30 AM and 10 AM and on weekends from 7 AM to 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

No, Crowne Plaza Felbridge - Gatwick, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Felbridge - Gatwick, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 401 out of 822 reviews" "
Rating 8 - Good. 234 out of 822 reviews" "
Rating 6 - Okay. 96 out of 822 reviews" "
Rating 4 - Poor. 56 out of 822 reviews" "
Rating 2 - Terrible. 35 out of 822 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Doug

Travelled with family
Disliked: Cleanliness
Room was dirty with two items found. Old milk bottle under one bed and mouldy cereal in the wardrobe
Stayed 1 night in Jul 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place - warm welcome
Warm welcome, excellent staff consistently helpful and nothing was too much trouble. Quietly impressed
Stayed 2 nights in Jul 2024

10/10 Excellent

Kanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two night for our one year anniversary, wondefful servuce, the hotel gave us a conplimentary bottle of prosecco. The spa facilities are wondeful and the brrakfast is great, free parking, beautiful sarrounding areas, ate in a great steak place close by. Fantastic experience
Stayed 2 nights in Jul 2024

2/10 Terrible

Shantol, Midlothian

Business traveller
Disliked: Property conditions & facilities
Money hungry staff!
Stayed 4 nights in Jul 2024

10/10 Excellent

Rachelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sam

Stayed 1 night in Jul 2024

10/10 Excellent

Ed and Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Especially from the man who checked us in late and the breakfast staff in the morning.
Stayed 1 night in Jul 2024

6/10 Okay

Carmo

Stayed 1 night in Jul 2024

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. The staff were very welcoming and helpful. The food was wonderful and room was clean and spacious. Convenient location with brilliant facilties and good parking. We overall had a lovely stay, thank you.
Stayed 1 night in Jul 2024

10/10 Excellent

Akmal

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff excellent throughout.
Stayed 5 nights in Jul 2024

10/10 Excellent

Denise

Stayed 1 night in Jul 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balcony room
Room was fabulous size with balcony which was good as I am disabled and needed the extra room for walking with crutches but not the low bed offered in a disabled room
Stayed 1 night in Jul 2024

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
The staff and courteseousness of the staff here exceeded expectations. The room was outstanding as was the extensive buffet breakfast!
Stayed 1 night in Jun 2024

6/10 Okay

Gavenna

Stayed 2 nights in Jun 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hadn't thought it wold be this good!
All staff were extremely helpful and friendly. Bedroom had everything I needed.... blackout blinds, air con, quiet. Breakfast was great.
Stayed 2 nights in Jun 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all excellent. Bedrooms had all I required, aircon, blackouts etc. Thank you all.
Stayed 2 nights in Jun 2024

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Millicent

Wasn't impressed
We didn't like the 2 single beds put together to create a King and the pillows weren't good quality. A walk in shower would also be great for that star rating. The courtyard could do with updating. Hotel has no lifts and had to walk up stairs with bags and got a room right at the end, completely exhausted by the time i got there. On a different note the hotel hasn't been understanding about an error that was made with double booking and I've had to pay twice for a stay. This was all an issue with the app not showing the first booking until it just appeared on the date of my stay. Not even a offer to stay a different day or a discount or a spa pass. The only thing I enjoyed was the spa
Stayed 1 night in Jun 2024

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
Who ever is in charge of this hotel certainly has the finger on the pulse. All staff are lovely & very welcoming. Very clean spacious rooms. Nice restaurant with an excellent choice for Breakfast. Only use this hotel now, why look any further When needing to stay in this area.
Stayed 1 night in Jun 2024

10/10 Excellent

Glenn

Stayed 1 night in Jun 2024