10/10 Excellent
Amanda
14 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect about this property. It was in a great location, bus stop literally at the door. On street parking without issue.
The premises themselves were lovely. Very spacious, tasteful but modern interior with comfortable beds & a very flash bathroom (in our family room). We also had a beautiful view of the golf course and racecourse to wake up to.
The continental breakfasts were HUGE and very tasty. Lovely to have them served piping hot straight to your door. The staff were also very accommodating when I asked if we could have some extra crockery and cutlery in case our teenagers got hungry during the evenings, as we had some of our own food supplies with us.
Speaking of staff, I have the greatest appreciation for our hostess Alice. Her communications were first class and she showed genuine interest in our family and our holiday. She was also a great source of information regarding sightseeing in Edinburgh, public transport etc. Nothing was ever too much trouble and she made special efforts to make our stay comfortable. She arranged a refrigerator access for us to put our cold stuff in. On our second night, unbeknownst to us, our shower had started to leak a little down a wall below. Very unfortunate but just one of those things. Alice supplied another bathroom we could use directly across from our room, and she also gave us access to the room next door as a way to compensate us for the inconvenience, which our sons appreciated having their own room.
Amanda
Stayed 3 nights in Oct 2024