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Kimpton Charlotte Square, an IHG Hotel

5.0 star property
Luxury Edinburgh hotel in Edinburgh City Centre with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kimpton Charlotte Square, an IHG Hotel

Interior entrance
Exterior
Indoor pool
Exterior
Property amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
38 Charlotte Square, Edinburgh, Scotland, EH2 4HQ
  • George Street
    1 min walk
  • Princes Street
    2 min walk
  • Princes Street Gardens
    2 min walk
  • Edinburgh (EDI)
    25 min drive

Room options

View all photos for Room (Sleeping)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room (Sleeping)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 23.5 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 24.3 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 25.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Single Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Single Room, 1 Single Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 14.5 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 23.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 23.7 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 26.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed, View (New Town View)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 1 Double Bed, View (New Town View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 24.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 34.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 22.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
TV
  • 34.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Townhouse)

Suite, 1 King Bed (Townhouse)

Suite, 1 King Bed (Townhouse)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
TV
  • 59.5 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 59.5 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

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About the area

Edinburgh

A luxury stay in the heart of Edinburgh awaits you at Kimpton Charlotte Square, an IHG Hotel. Within a 5-minute stroll you'll find Princes Street Gardens and Edinburgh International Conference Centre within a 15-minute walk. Highlights at this eco-friendly hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, BABA, serves Mediterranean cuisine and is open for lunch and dinner. Enjoy the indoor swimming pool, gym and sauna as well as access to aerobics classes. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 5-property class Edinburgh City Centre hotel include St. Giles' Cathedral and Greyfriars Kirk.

What's nearby

  • Princes Street Gardens - 2 min walk - 0.2 km
  • Edinburgh International Conference Centre - 12 min walk - 1.0 km
  • St. Giles' Cathedral - 15 min walk - 1.3 km
  • Edinburgh Castle - 17 min walk - 1.4 km
  • Edinburgh Playhouse Theatre - 4 min drive - 1.9 km

Getting around

  • Princes Street Tram Stop - 7 min walk
  • Edinburgh Haymarket Station - 13 min walk
  • Edinburgh Airport (EDI) - 25 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Johnnie Walker Princes Street - ‬3 min walk
  • ‪Baba - ‬1 min walk
  • ‪The Alexander Graham Bell - ‬1 min walk

About this property

Kimpton Charlotte Square, an IHG Hotel

Luxury Edinburgh hotel in Edinburgh City Centre with 2 restaurants
Kimpton Charlotte Square, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Kimpton Charlotte Square, an IHG Hotel. Parking is available for a fee.

This 5-star Edinburgh hotel is smoke free.

  • 199 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
Kimpton Charlotte Square, an IHG Hotel offers 199 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. A pillow menu is available. This Edinburgh hotel provides complimentary wireless Internet access.

Bathrooms include a shower, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (GBP 45 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 30 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aizle
  • BABA
  • The Garden

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (73 centimetre high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (106 centimetre high)
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 30 per person
  • Valet parking fee: GBP 45 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Crowne Plaza Edinburgh
Crowne Plaza Edinburgh Roxburghe
Crowne Plaza Roxburghe
Crowne Plaza Roxburghe Edinburgh
Crowne Plaza Roxburghe Hotel
Crowne Plaza Roxburghe Hotel Edinburgh
Edinburgh Crowne Plaza
Roxburghe Crowne Plaza
Roxburghe Crowne Plaza Edinburgh
Roxburghe Edinburgh Crowne Plaza
Roxburghe Hotel Edinburgh
Roxburghe Hotel
Roxburghe Edinburgh
Roxburghe
Hotel Macdonald Roxburghe
The Roxburghe Hotel Edinburgh Scotland
Macdonald Roxburghe Edinburgh
Principal Edinburgh Charlotte Square Hotel
Principal Charlotte Square Hotel
Principal Edinburgh Charlotte Square
Principal Charlotte Square
The Roxburghe Hotel
Crowne Plaza Edinburgh The Roxburghe
The Principal Edinburgh Charlotte Square Scotland
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
Kimpton Charlotte Square Hotel Edinburgh
Kimpton Charlotte Square Edinburgh
Kimpton Charlotte Square
Hotel Kimpton Charlotte Square Hotel Edinburgh
Edinburgh Kimpton Charlotte Square Hotel Hotel
Hotel Kimpton Charlotte Square Hotel
Kimpton Charlotte Square Edinburgh
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
The Principal Edinburgh Charlotte Square
The Roxburghe Hotel
Crowne Plaza Edinburgh The Roxburghe
Principal Edinburgh Charlotte Square
Hotel Macdonald Roxburghe
Scotland

Frequently asked questions

What is the cancellation policy at Kimpton Charlotte Square, an IHG Hotel?

Kimpton Charlotte Square, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Charlotte Square, an IHG Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Kimpton Charlotte Square, an IHG Hotel on 8 Dec 2024 start from NZ$417.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Charlotte Square, an IHG Hotel?

Yep, Kimpton Charlotte Square, an IHG Hotel has secured covered valet parking for GBP 45 per night.

Are there any beaches close to Kimpton Charlotte Square, an IHG Hotel?

The closest beach to Kimpton Charlotte Square, an IHG Hotel is Portobello Beach (6 km).

Is there a spa on site at Kimpton Charlotte Square, an IHG Hotel?

Yep, there is an onsite spa at Kimpton Charlotte Square, an IHG Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Kimpton Charlotte Square, an IHG Hotel have a pool?

Kimpton Charlotte Square, an IHG Hotel has an indoor pool.

What luxury perks are available at Kimpton Charlotte Square, an IHG Hotel?

Kimpton Charlotte Square, an IHG Hotel features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with pillowtop beds and 24-hour room service.

What makes Kimpton Charlotte Square, an IHG Hotel a romantic place to stay?

Couples spa treatments and a champagne service, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Kimpton Charlotte Square, an IHG Hotel.

Is Kimpton Charlotte Square, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Kimpton Charlotte Square, an IHG Hotel is a hit with families.

Does Kimpton Charlotte Square, an IHG Hotel serve breakfast?

Yep, full breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Kimpton Charlotte Square, an IHG Hotel?

No, Kimpton Charlotte Square, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Charlotte Square, an IHG Hotel?

Yep, you can grab a meal at Kimpton Charlotte Square, an IHG Hotel's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Kimpton Charlotte Square, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Kimpton Charlotte Square, an IHG Hotel?

Furry friends are welcome at Kimpton Charlotte Square, an IHG Hotel, with food and water bowls on offer.

Kimpton Charlotte Square, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1003 reviews" "
Rating 8 - Good. 167 out of 1003 reviews" "
Rating 6 - Okay. 57 out of 1003 reviews" "
Rating 4 - Poor. 28 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Still undecided
This is an older hotel so part of the charm experience is just knowing it’s older. If you have allergies or if old-building scents bother you, take this into consideration. Staff are exceptionally friendly which is a win but for the cost, I expected more from the overall experience. Bed was super comfortable, wifi was great and the area was very safe.
Stayed 1 night in Jul 2024

10/10 Excellent

Ghazal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience great location very friendly staff specially one of the manager “Magic “was really nice and helpful
Stayed 4 nights in Aug 2024

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great New Town Hotel
I would definitely stay at this hotel again. Visited Edinburgh for the first time, and found the location perfect. Situated in New Town (early 1700s - Georgian) and housed along a beautiful historic streetscape - it is perfect for shopping along Princes Street, walkable to Waverly Station. Majestic view of Edinburgh castle at the end of the street. Very close to pick up for Hop on Hop off buses. I stayed in a single room, small but definitely enough space, clean, great bathroom - and yoga mat! Added the breakfast - food was great - try the Haggis! Enjoy the bacon!! .The one confusing thing about this hotel (esp at breakfast time) is the coffee .. which is needlessly bad. So easy to install a nespresso machine.or other automatic machine that would make great coffee and completely level up the experience for coffee drinkers. But I do not want to complain about this hotel - Free drinks from 5 pm to 6 pm everyday ,,, lovely decor, great location, clean. We didn't have time to explore everything - the spa amenities for example.
Stayed 4 nights in Jul 2024

10/10 Excellent

Annette Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place to stay in Edinburgh. Close to everything. The hotel was awesome because it was so quaint and the staff was super friendly and helpful. The rooms were cozy and clean! I just loved everything about this place!
Stayed 6 nights in Jul 2024

10/10 Excellent

Kameron

Liked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Elli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely staff, and cutely decorated hotel. I wouldn't call it spotlessly clean, hence 4 stars instead of 5, but I wouldn't mind staying there again. Convenient location too. It would be nice if they had a bit more variety (especially vegetables) in the breakfast buffet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fwbulous stay
Fabulous hotel. Everything about it is just perfect. Staff very lovely and nothing was too much for them. The location is great as youre away from the mass crowds of the Royal Mile. But, not too far from all the attractions. It's situated on a fab road with many great shops and restaurants. I highly recommend this hotel and we will definately be back! Catherine.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great, staff continually went above and beyond. Would definitely stay here again.
Stayed 4 nights in Jul 2024

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Staff kind and personable. Central location.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and hotel.
Stayed 4 nights in Jul 2024

2/10 Terrible

Radek, Richmond

The property was fine. The area was amazing. But the staff at checking seemed confused. I only stayed one night … but just noticed that my credit card had been charged three (3) times?? Can you please assist me to correct this. I was charged twice by the Kimton Hotel $450.28 CDN on July 19 and $540.41 CDN also on July 19 and $617.86 CDN by Expedia on July 18th? I can’t believe that this could happen. Can you please contact me by email at rsedivy@telus.net. Thank you Radek Sedivy
Stayed 1 night in Jul 2024

10/10 Excellent

shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 2 nights in Jul 2024

10/10 Excellent

Truda, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely classic propert with fantastic staff. Convenient for Edinburgh tourism.
Stayed 3 nights in Jul 2024

6/10 Okay

Janet, Bainbridge Island

Disliked: Cleanliness, staff & service, property conditions & facilities
Room cleaning never done. Put in bad room we asked for new room that was ok.
Stayed 5 nights in Jul 2024

6/10 Okay

Maria

Disliked: Cleanliness
No room cleaning for 2 days in a row, with no explanation. The window in the room (268) is very small, not much daylight during the day. Cheap materials used, e.g. wooden like laminates etc. Room decor is still very nice, though....
Stayed 3 nights in Jul 2024

10/10 Excellent

Navaneet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Shariff, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dd
Stayed 3 nights in Jun 2024

10/10 Excellent

Erin, Henderson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff extremely friendly and helpful. Highly recommend. Breakfast was v good and location is central to many things
Stayed 2 nights in Jun 2024

10/10 Excellent

Satyanarayan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff good service good facilities and great location
Stayed 2 nights in Jun 2024

6/10 Okay

ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love this hotel and have stayed before. Unfortunately we were given a disabled room with view of a wall. Also now charge £8 room service which I have never been charged at any Kimpton or 5 star hotel. Would expect room service not to be chargeable in a hotel of this standard
Stayed 2 nights in Jun 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, restaurants, and property. Would love to stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent single room, novel but nice. superior staff and check in. superb location. now my favorite kimpton.
Stayed 3 nights in Jun 2024