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Fairmont Hotel Macdonald

4.5 star property
Luxury hotel with 2 restaurants and 2 indoor pools

Photo gallery for Fairmont Hotel Macdonald

Exterior
Grand Room, 2 Queen Beds, Non Smoking, River View (Deluxe)
Lobby
Outdoor wedding area
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is NZ$382
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
10065 100 St Nw, Edmonton, AB, T5J0N6
  • Edmonton Convention Centre
    ‪4 min walk‬
  • Rogers Place
    ‪13 min walk‬
  • University of Alberta
    ‪5 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed, River View (Fairmont Gold)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, River View (Fairmont Gold)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 28 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking, River View (Deluxe)

Grand Room, 2 Queen Beds, Non Smoking, River View (Deluxe)

Grand Room, 2 Queen Beds, Non Smoking, River View (Deluxe)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 42 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont, Double Room, 2 Double Beds, Non Smoking, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont, Double Room, 2 Double Beds, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, River View

Suite, 1 Bedroom, Non Smoking, River View

Suite, 1 Bedroom, Non Smoking, River View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 46 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, River View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, River View

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • 35 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking, River View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Non Smoking, River View

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • 35 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, River View (Fairmont)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, River View (Fairmont)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Blackout curtains
  • 28 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking, City View (Fairmont)

Room, 1 Queen Bed, Non Smoking, City View (Fairmont)

Room, 1 Queen Bed, Non Smoking, City View (Fairmont)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds, Non Smoking, River View (Fairmont)

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room, 2 Double Beds, Non Smoking, River View (Fairmont)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Fairmont)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View (Fairmont)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Fairmont Gold King)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking (Fairmont Gold King)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Edmonton

A luxury stay in the heart of Edmonton awaits you at Fairmont Hotel Macdonald. Within a 5-minute stroll you'll find Edmonton Convention Centre and Royal Alberta Museum within a 15-minute walk. Highlights at this family-friendly hotel include 2 restaurants, 2 indoor swimming pools and a gym. .A pampering day can include deep-tissue massages and hot stone massages. The fine-dining restaurant, The Harvest Room, serves local cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, sauna and kids' swimming pool. Other amenities include Wi-Fi in public areas and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 4.5-property class Downtown Edmonton hotel include Rogers Place and Muttart Conservatory.

What's nearby

  • Edmonton Convention Centre - 4 min walk - 0.4 km
  • Edmonton City Centre - 5 min walk - 0.5 km
  • Rogers Place - 13 min walk - 1.1 km
  • Commonwealth Stadium - 4 min drive - 3.0 km
  • University of Alberta - 5 min drive - 3.8 km

Getting around

  • Central Station - 3 min walk
  • Avonmore Station - 7 min drive
  • Edmonton, AB (YEG-Edmonton Intl.) - 33 min drive

Restaurants

  • ‪CRAFT Beer Market Edmonton - ‬3 min walk
  • ‪OEB Breakfast Co - ‬5 min walk
  • ‪Canada Place - Food Court - ‬5 min walk
  • ‪Sherlock Holmes - ‬5 min walk
  • ‪The Underground Tap & Grill - ‬2 min walk

About this property

Fairmont Hotel Macdonald

Luxury hotel with 2 restaurants and 2 indoor pools
Fairmont Hotel Macdonald offers its guests 2 indoor swimming pools, a health club, Access to hot tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre, 5 meeting rooms, and limo/town car service. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A children's pool, spa services, and a terrace are also featured at the luxury Fairmont Hotel Macdonald. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Edmonton hotel.

  • 198 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 1915
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Fairmont Hotel Macdonald offers 198 accommodations with iPod docking stations and minibars. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with digital channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include deep-tissue massages, hot stone massages and sports massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, Filipino, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 14.95 per night); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (CAD 40 per night; includes in/out privileges)
  • Valet parking on site (CAD 50 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 23 to 50 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • The Confederation Lounge
  • The Harvest Room

Things to do

  • 2 indoor pools
  • Children's pool
  • Health club
  • Hot tub
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Children's pool
  • Free cot
  • In-room babysitting
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (102 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 23 to 50 per person
  • Fee for in-room wireless Internet: CAD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: CAD 14.95 per night (rates may vary)
  • Fee for wired Internet in public areas: CAD 14.95 per night (rates may vary)
  • Self-parking fee: CAD 40.00 per night (in/out privileges)
  • Valet parking fee: CAD 50 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Macdonald
Fairmont Hotel Macdonald Edmonton
Fairmont Macdonald
Fairmont Macdonald Edmonton
Edmonton Fairmont
Fairmont Edmonton
Fairmont Hotel Edmonton
The Fairmont Hotel Macdonald Edmonton, Alberta
The Fairmont Hotel Macdonald Edmonton Alberta
The Fairmont Hotel Macdonald
Fairmont Hotel Macdonald Hotel
Fairmont Hotel Macdonald Edmonton
Fairmont Hotel Macdonald Hotel Edmonton

Frequently asked questions

What is the cancellation policy at Fairmont Hotel Macdonald?

Fairmont Hotel Macdonald offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Hotel Macdonald?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Fairmont Hotel Macdonald on 6 Apr 2025 start from NZ$381.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Hotel Macdonald?

Yep, Fairmont Hotel Macdonald has a self car park with in/out privileges for CAD 40.00 per night.

Is there a spa on site at Fairmont Hotel Macdonald?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Fairmont Hotel Macdonald have a pool?

Fairmont Hotel Macdonald has 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Fairmont Hotel Macdonald?

Fairmont Hotel Macdonald features 2 indoor pools, a health club and 1 hot tub. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Fairmont Hotel Macdonald a romantic place to stay?

1 hot tub and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Fairmont Hotel Macdonald.

Is Fairmont Hotel Macdonald family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Fairmont Hotel Macdonald is a hit with families.

Does Fairmont Hotel Macdonald serve breakfast?

Yep, full brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Fairmont Hotel Macdonald?

No, Fairmont Hotel Macdonald does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Hotel Macdonald?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Hotel Macdonald?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fairmont Hotel Macdonald?

Furry friends are welcome at Fairmont Hotel Macdonald, with food and water bowls on offer.

Fairmont Hotel Macdonald Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1002 reviews
Rating 8 - Good. 192 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anton

Stayed 1 night in Dec 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Stayed 1 night in Nov 2024

10/10 Excellent

Sasquatch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality finishings in the room and hotel. You can tell a lot of thought went into the decor and amenities. Our room was fairly quiet, however if you are a light sleeper and there will be parties or events going on at the hotel, consider requesting a room on one of the mid or high level floors. There was a xmas party going on Friday night and we could hear the music in our room on the 2nd floor. I would stay here again, though. Very beautiful and convenient location with lots of history!
Stayed 2 nights in Dec 2024

8/10 Good

Mansoor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always great. Resteraunts are fantastic.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

MOHAMMAD HOSSEIN

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Fairmont Hotel, and Homeyra at the service desk made our visit unforgettable. She went out of her way to find us a fantastic room upgrade we hadn’t known about, giving our trip an extra-special start. This was our second stay here, and once again, Fairmont exceeded our expectations. Big thanks to Homeyra and the wonderful team for making our experience so memorable!
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

8/10 Good

Roger

Stayed 2 nights in Nov 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

gordon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View and location relative downtown facilities is excellent. We just walked to the Citadel as planned. My friend who was with me had never seen the river valley like that.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew, Leduc County

Stayed 1 night in Nov 2024

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Dawn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For the money we paid we were placed in an old not updated room. Old windows no view. Not worth the money. Have stayed in more comfortable three stars.

6/10 Okay

Francis

Stayed 2 nights in Nov 2024

4/10 Poor

Alena, Wabasca

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No comment
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the renovated room.
Stayed 1 night in Nov 2024

10/10 Excellent

Karyla

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

8/10 Good

Sylvia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying next to the service room was to loud.
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good - my only recommendation is food needs improvement
Stayed 1 night in Oct 2024

10/10 Excellent

Myles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and friendly, overall had a wonderful experience and would stay again.
Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible check in.
Check in was terrible. Official check in is 3:00 pm. We arrived around 3:30 pm. We were told our room was not ready and would be ready in about 30 minutes. Our room was still not ready 45 minutes later. The front desk then said it would be another 20 minutes or so. I then said unacceptable as we had an upcoming commitment. Front desk then gave us a different room. Unbelievable for a fine hotel.
Stayed 1 night in Nov 2024

4/10 Poor

Samantha

Travelled with partner
Liked: Cleanliness
Overall room was ok but noisy cleaning staff and maintenance/construction from within the hotel made for an unrestful sleep in.
Stayed 1 night in Nov 2024