6/10 Okay
Eugene
31 Mar 2024
Liked: Cleanliness, staff & service
Disappointed with this experience.
We was happy with our room the beds are very comfortable. We was very happy with the room until we tried taking a shower. It was nothing but a trickle coming out of the spicket & shower head . We called down to the front desk about it and they moved us to another room right away. It was a great inconvenience since we was ready for bed after driving all day, and it was 32 degrees and very windy and the new room was at the other end of the building. And the cold wind felt like it was blowing through us. Even the new room had very little pressure. The next morning they served a really yummy breakfast. Was was able to talk to the person in charge. She apologized for our inconvenience and told us she was going to get us a refund. We haven't heard anything yet about that. This wasn't our first stay there. We have stopped every year for 4 years at least on our way through.. I hope they get the issue fixed . Very disappointed that such a nice hotel has so many problems. Hopefully they get it back up to the standard it once was.
Eugene
Stayed 1 night in Mar 2024