2/10 Terrible
Joshua
Travelled with group
4 Jan 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
NEVER GO HERE. started off with management being rude on the phone just trying to get answers on where to go to check in. we proceeded to find the office after walking around the grounds, waited around 5 minutes for someone to finally approach the front desk and the manager guy was rude as f***. he gave nonstop attitude and was extremely disrespectful. we decided to ignore it as good people and get our hotel key and headed to the room. when we got to the room it was freezing. we turned on the heater and waited 30 minutes and the room wasn’t getting any warmer. after that we checked out the whole room and found dead bugs in the fridge, ripped blankets, and a disgusting bathroom. we headed back to the office to complain about the problem and tried to ask for a refund but again the manager was extremely rude. he stormed off to the room and demanded we follow him. he said the heat works we just have to keep waiting and he swiped the bugs out the fridge and on the floor and claimed he cleaned the room. after that we wanted nothing to with this place and decided to leave. WORST HOTEL/MANAGMENT EVER
Joshua
Stayed 1 night in Jan 2025