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Dedeman Erzurum Palandöken Ski Lodge

Family-friendly slopeside fun with full-service spa

Photo gallery for Dedeman Erzurum Palandöken Ski Lodge

Front of property
Front of property
Lobby sitting area
Seasonal outdoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Room service
The current price is NZ$175
includes taxes & fees
28 Mar - 29 Mar

Explore the area

Map
Palandoken Kayak Merkezi, Erzurum, Erzurum, 25000
  • Palandöken Mountain
    ‪1 min walk‬
  • Twin Minaret Madrasa
    ‪9 min drive‬
  • Abdurrahman Gazi Tomb
    ‪14 min drive‬
  • Erzurum (ERZ)
    ‪36 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Highlights

Balcony or patio
Separate sitting area
Heating
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony or patio
Heating
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

About the area

Erzurum

A family-friendly stay in the heart of Erzurum awaits you at Dedeman Erzurum Palandöken Ski Lodge. You'll be 0.1 km (0.1 mi) from Palandöken Mountain and 7.4 km (4.6 mi) from Ataturk House Museum. Highlights at this ski hotel include a full-service spa, a restaurant and free valet parking. .A pampering day can include deep-tissue massages and hot stone massages. The restaurant, Somine Restaurant, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Along with ski-in ski-out access, this hotel offers on-site skiing lessons, ski rentals and ski storage. Other amenities include free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this Palandöken hotel include Three Tombs and Erzurum Archaeology Museum.

What's nearby

  • Palandöken Mountain - 1 min walk - 0.0 km
  • Yakutiye Medresesi - 9 min drive - 7.9 km
  • Twin Minaret Madrasa - 9 min drive - 8.6 km
  • Lala Mustafa Pasa Mosque - 10 min drive - 8.8 km
  • Abdurrahman Gazi Tomb - 14 min drive - 12.5 km

Getting around

  • Palandoken Station - 30 min drive
  • Erzurum (ERZ) - 36 min drive

Restaurants

  • ‪Fanus Cafe Erzurum - ‬3 min drive
  • ‪Ejder3200 Küre Cafe - ‬6 min drive
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬6 min drive
  • ‪Dedeman Palandoken Ski Cafe - ‬2 min walk
  • ‪Sway Hotel Ski Pub - ‬6 min drive

About this property

Dedeman Erzurum Palandöken Ski Lodge

Family-friendly slopeside fun with full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a health club and a sauna. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Dedeman Erzurum Palandöken Ski Lodge helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. This eco-certified hotel also offers a children's pool and ski passes. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Erzurum hotel.

  • 1 building
  • 66 guestrooms or units
  • 4 levels
  • 6566 sq ft of conference space
  • 610 sq. m of conference space
  • Built in 2006
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
Dedeman Erzurum Palandöken Ski Lodge offers 66 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 19-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with Turkish bath/hammam. There are hot springs open between 8:00 AM and 6:00 PM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Turkish

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  • Breakfast included
  • Spa
  • Kids pool
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free 24-hour offsite parking within 10 metres
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: TRY 60 for adults and TRY 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Somine Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot spring
  • Sauna
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 6,566 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 40 ºC
  • Hot stone massages
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 10:00 AM and 11:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 31 March 2025 to 30 November 2025 (dates subject to change).
The property is closed between 31 March and 30 November.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dedeman Erzurum Palandöken Ski Lodge

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: TRY 500 per night (for stays between 01 December and 31 March)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately TRY 60 for adults and from TRY 30 for children
  • Airport shuttle fee: TRY 600 per vehicle (return, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and 11:30 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 7646

We should mention

  • The seasonal pool will open in June and close in September.
  • Hot springs access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Dedeman Erzurum Palandoken Ski
Dedeman Erzurum Palandöken Ski Lodge Hotel
Dedeman Erzurum Palandöken Ski Lodge Erzurum
Dedeman Erzurum Palandöken Ski Lodge Hotel Erzurum
Dedeman Erzurum Palandöken Ski Lodge
Dedeman Palandöken Ski Lodge
Dedeman Erzurum Palandöken Ski
Dedeman Palandöken Ski

Frequently asked questions

What is the cancellation policy at Dedeman Erzurum Palandöken Ski Lodge?

Dedeman Erzurum Palandöken Ski Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dedeman Erzurum Palandöken Ski Lodge?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Dedeman Erzurum Palandöken Ski Lodge on 28 Mar 2025 start from NZ$174.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dedeman Erzurum Palandöken Ski Lodge?

Yep, Dedeman Erzurum Palandöken Ski Lodge has a free self car park and free valet parking. Onsite parking is limited.

Is there a spa on site at Dedeman Erzurum Palandöken Ski Lodge?

Yep, there is an onsite spa at Dedeman Erzurum Palandöken Ski Lodge. You'll enjoy services like hot stone massages.

Does Dedeman Erzurum Palandöken Ski Lodge have a pool?

Dedeman Erzurum Palandöken Ski Lodge has a seasonal outdoor pool and a kids' pool. The pool is open from June to September.

What makes Dedeman Erzurum Palandöken Ski Lodge a romantic place to stay?

Couples spa treatments and garden-view dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Dedeman Erzurum Palandöken Ski Lodge.

Is Dedeman Erzurum Palandöken Ski Lodge family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Dedeman Erzurum Palandöken Ski Lodge is a hit with families.

Does Dedeman Erzurum Palandöken Ski Lodge serve breakfast?

Yeah, cooked-to-order breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Dedeman Erzurum Palandöken Ski Lodge?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Dedeman Erzurum Palandöken Ski Lodge?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Dedeman Erzurum Palandöken Ski Lodge?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Dedeman Erzurum Palandöken Ski Lodge?

No, pets and service animals are not allowed.

Dedeman Erzurum Palandöken Ski Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 105 out of 213 reviews
Rating 8 - Good. 59 out of 213 reviews
Rating 6 - Okay. 28 out of 213 reviews
Rating 4 - Poor. 9 out of 213 reviews
Rating 2 - Terrible. 12 out of 213 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

H

Stayed 1 night in Oct 2024

10/10 Excellent

Arthur David, Cambridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff in a salubrious location with recommended exercise and wellness facilities.
Stayed 1 night in Jul 2024

10/10 Excellent

Ameen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything so amazing..leave hotel and get chairlift.. Snow wasn't ready, season hasnt open yet but Hotel services extremely good, amazing open buffet breakfast and mountain view and friendly stuff made our getaway priceless.. Worth every penny.. Highly recommend 👌 👍 👏
Stayed 2 nights in Dec 2023

10/10 Excellent

Yasunori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

6/10 Okay

ilyas

Stayed 3 nights in Feb 2022

10/10 Excellent

Peter M K Hanafi Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location. Just a minute away from the lower gondola
Stayed 2 nights in Nov 2021

2/10 Terrible

Chanel, Redlands

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very old I’m comfortable beds. I cold hardly sleep and I had their best room
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service
I left two days early from a month long stay. I felt very uncomfortable in the atmosphere of this hotel. Staff where quite inhumane and aggressive. I regret spending my money here, much happier in a simple hotel
Stayed 28 nights in Feb 2021

8/10 Good

milosz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is ok for skiing of course if skiing facility is working. Breakfast was very good one the best I had in Turkey in not all inclusive hotels. But staff at front desk don't speak English this is small disadvenatge
Stayed 1 night in Mar 2021

10/10 Excellent

Naeem

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Perfect winter stay
Excellent stay with great service, specifically from Memet at the front desk. Most staff don’t speak English, so you might need to translate on your phone if you are a tourist. The breakfast wasn’t the best, considering it was cold and wrapped up due to COVID. The location though is excellent, right at the base of a ski lift and ticket sales centre. Rooms do not have kettles and tea/ coffee, but they are very comfortable. We had a suite which looked out onto the slopes. So quaint and beautiful.
Stayed 2 nights in Dec 2020

10/10 Excellent

Lindokuhle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, Great location
It's a good Hotel, slightly old but it's good. The breakfast is basic and you don't get a ski pass... that all said the location is simply amazing
Stayed 2 nights in Dec 2020

8/10 Good

Nuno

Travelled with group
Liked: Staff & service
Acceptable stay.
The hotel requires maintenance, it is a little bit old and it is not well cleaned. Breakfast it is mostly Turkish standard, no expresso coffee unless you pay for it, no natural juices. Personal at the hotel are not professionals they are kind and try to do their best, none of them speak English. Location it is great, ski station it is amazing.
Stayed 2 nights in Mar 2020

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Stayed for a weekend’s snowboarding. The hotel is in a great location right next to the cable car entrance. Food in the bar was very good as was breakfast. Spa is also worth a visit
Stayed 2 nights in Feb 2020

4/10 Poor

SJ, Istanbul

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is very run down. It needs to be renovated badly. Also one side faces the mountain so you have lights facing into your room at all hours and music blarring.
Stayed 4 nights in Jan 2020

10/10 Excellent

Cavit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & Quite
I fell in love with my room nice clean and cozy. Planning to visit again in winter.
Stayed 1 night in Sep 2019

6/10 Okay

JANET

Liked: Staff & service, property conditions & facilities, room comfort
No more what it was...
In a very quite place, easy to reach. But these are all good news because, first, they couldn't find my reservation. Second, they changed my reservation, another room with no breakfast included. It took us 30 min to get what we've paid for, with phones, mails forward and so on. Unpleasant! The apartment was, for sure, a very good one but no more:black spots in the bathroom, lime missing on the walls, burnt carpet old furniture and even a hole in the sheets.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
OK stay
The hotel was bad, the people who worked there were fine. But service was really bad.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Yassaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Onur

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Nice place but neglected and low service quality
The room was in good condition but not clean, especially bathroom. I have noticed the herbs are not washed well and let the stuff know about it. Next day nothing changed. The receptionist gave a price 100tl for airport transfer in a shared shuttle for two, which is way too higher than taxi fare(75tl) :). Hotel phisically in good condition and good location but the service and stuff behavior is not my best experience. Plus: The wardrope in the room has an illumination but it wasnt functional. The room phone were unplugged from the line, non functional. Bathroom ventilation was malfunctional.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Quite old, bad food, but perfect location. Prices OK for season.
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a ski vacation
It is a great location for skiing and snowboarding. The hotel is right at the bottom of the larger ski lifts in the area. It's not close to the city center, so it's a little difficult to get to restaurants, but there is a bus stop right in front of the hotel that will take into the city.

10/10 Excellent

Beno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Great hotel.
Although it had some stains on the carpet and maybe needed a lick of paint here or there in the bedroom, I had no complaints. Reading the other reviews I was expecting the worst. It was far better than what I was expecting. The bed was great!.

6/10 Okay

Ebru

Liked: Property conditions & facilities