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Palan Hotel

4.0 star property
Family-friendly Erzurum hotel in Palandöken with a full-service spa

Photo gallery for Palan Hotel

Exterior
Lobby sitting area
Front of property
Indoor pool
Garden

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Spa
  • Pool
  • Gym
  • Breakfast included
The current price is NZ$760
includes taxes & fees
3 Mar - 4 Mar

Explore the area

Map
Palandoken Kayak Merkezi, Palandoken, Erzurum, Erzurum, 25080
  • Palandöken Mountain
    ‪1 min walk‬
  • Forum Erzurum
    ‪7 min drive‬
  • Ataturk House Museum
    ‪8 min drive‬
  • Erzurum (ERZ)
    ‪54 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 2 Large Single Beds

Similar properties

Front of property

Dedeman Erzurum Palandöken Ski Lodge

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very good, (208)
The price is NZ$167
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Dedeman Erzurum Palandöken Ski Lodge

About the area

Erzurum

A family-friendly stay in Erzurum awaits you at Palan Hotel. You'll be 0.1 km (0.1 mi) from Palandöken Mountain and 6.2 km (3.9 mi) from Forum Erzurum. Highlights at this hotel include 2 bars/lounges, 2 coffee shops/cafes and a full-service spa. .Enjoy the indoor swimming pool, nightclub, free kids' club and gym. The hotel's restaurant is a nice spot to grab a bite. Added amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Palandöken hotel include Erzurum Museum and Ataturk House Museum.

What's nearby

  • Palandöken Mountain - 1 min walk
  • Yakutiye Medresesi - 9 min drive
  • Çifte Minareli Medrese - 9 min drive
  • Twin Minaret Madrasa - 9 min drive
  • Abdurrahman Gazi Tomb - 14 min drive

Getting around

  • Palandoken Station - 29 min drive
  • Erzurum (ERZ) - 54 min drive

Restaurants

  • ‪Fanus Cafe Erzurum - ‬3 min drive
  • ‪Ejder3200 Küre Cafe - ‬6 min drive
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬6 min drive
  • ‪Dedeman Palandoken Ski Cafe - ‬2 min walk
  • ‪Sway Hotel Ski Pub - ‬6 min drive

About this property

Palan Hotel

Family-friendly Erzurum hotel in Palandöken with a full-service spa
Some rates at Palan Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Palan Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Palan Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Erzurum hotel.

  • 1 building
  • 158 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 1998
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Dining venue
Palan Hotel offers 158 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels.

Bathrooms include a shower, bathrobes, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 1 April 2025 to 30 November 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palan Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 6912

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palan
Hotel Palan Erzurum
Palan Erzurum
Palan Hotel
Palan Hotel Erzurum
Palan Hotel Hotel
Palan Hotel Erzurum
Palan Hotel Hotel Erzurum

Frequently asked questions

Is parking available at Palan Hotel?

Yep, Palan Hotel has a free self car park.

How much does it cost to stay at Palan Hotel?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Palan Hotel on 3 Mar 2025 start from NZ$759.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Palan Hotel?

Yep, there is an onsite spa at Palan Hotel. You'll enjoy services like massages.

Does Palan Hotel have a pool?

Palan Hotel has an indoor pool and a kids' pool.

What luxury perks are available at Palan Hotel?

Palan Hotel features a full-service spa, a nightclub and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Palan Hotel a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Palan Hotel.

Is Palan Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Palan Hotel is a hit with families.

Does Palan Hotel serve breakfast?

Yep, complimentary buffet breakfast is available daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Palan Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Palan Hotel?

Yep, you can grab a meal at Palan Hotel's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Palan Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Palan Hotel?

No, pets and service animals are not allowed.

Palan Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 3 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jacques

Liked: Cleanliness, staff & service, room comfort
4 days in Erzurum.
Good hotel for ski, a little bit far away from the city. Food is nice and the hotel will do good with a good revamp. But overall we enjoyed our stay very much. Staff are really friendly and helpful, on the last day the hotel/airport transfer almost made us mis our flight, but it turned out ok in the end
Stayed 4 nights in Dec 2022

10/10 Excellent

Ali, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We went to Erzurum/Palandoken as a family of 5 for skiing. Palan Otel was perfectly located in between every skiing course at Palandoken. Unlike Europe where you pay for a single ski pass and get to ski in every course possible, at Palandoken there are 3 options which costs around 12 euros/day/person. So having the option to close to all of the possibilities was a great plus, we get to choose on which course to ski at the start of every day, bought the pass and made the best out of our holiday. Palan Otel is a 4 star hotel and was very reasonably priced. The food at the hotel was very nice and the staff were very helpfull and accomodating. It was a great 3 night ski holiday for us and we will definetly be back next year for 7 nights.
Stayed 3 nights in Dec 2018

2/10 Terrible

fariborz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Fariba

Liked: Cleanliness, staff & service
ask for the buffe price so not get surprised
ir was ok staff were friendly and polite but barely speak english...the hotel was cl3an our room the flash tank in bathroom was out of order

10/10 Excellent

Ergi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Rasim Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

4/10 Poor

Damla

Stayed 1 night in Dec 2022

8/10 Good

Ozan

6/10 Okay

ali

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2022

10/10 Excellent

Süleyman Said

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Özgür

Liked: Cleanliness
Palan otel
Otel temizliği iyi
Stayed 1 night in Sep 2019

8/10 Good

MOHAMMAD REZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contant
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Muttalip Kaan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resepsiyonist hakan
Ozellikle resepsiyondaki hakan isimli gorevli Musteriyle uslubu olmayan,kavgaya meyilli,sorun cikarici.bir daha asla gitmeyecegim otel