Fakenham accommodation from NZ$146

After booking our stay for our anniversary I enquired with the booking team to see if I could drop our luggage off early to try and keep it as a surprise for my wife. They were amazingly accommodating and even moved the bag to the room before our arrival later in the evening. On arrival we found out that we had been upgraded, an amazing surprise that made our stay even more special. We found our room with towel swans, rose petals and a hand written card from the team. Such lovely touches! The room was clean, spacious and comfortable. There is a little wear and tear if you look closer but it really doesn't detract from the character of the room or property overall. The bathroom is spacious with a lovely rainfall shower, his & hers sinks although it does get steamy as there is no extraction fan. For a single night stay it couldn't have been better and the team at the hotel always go above and beyond to make sure your stay is as amazing as you hope it will be. Checkout was simple, dropping the room key into a box on the counter, when asked our room number we were told we had a overnight parking charge despite not having a vehicle with us but on explanation this was quickly waved. We couldn't be happier with our experience and would happily stay again if we wanted to stay centrally in Norwich!!

Turned up at location and Algotel failed us, woman behind counter done her best to help us and bent over backwards, 5* service from her she was so helpful cant thank her enough

Lovely large room and bathroom. The pool/leisure area is very good. Towels were provided but not flipflops so best to take your own if you are using the pool area. Towelling robes are provided in the superior rooms. Breakfast was very good but dinner options are limited and not fine dining but good value. The staff were welcoming and helpful.