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The Maids Head Hotel

4.0 star property
Hotel with a 24-hour front desk, steps from Elm Hill
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Maids Head Hotel

Premium bedding, individually decorated, individually furnished, desk
Property amenity
Exterior
Premium bedding, individually decorated, individually furnished, desk
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Bar
  • Pet-friendly
  • Laundry
The current price is NZ$286
includes taxes & fees
2 Feb - 3 Feb

Explore the area

Map
Tombland, Norwich, England, NR3 1LB
  • Elm Hill
    ‪1 min walk‬
  • Tombland
    ‪1 min walk‬
  • Norwich Cathedral
    ‪1 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪13 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 1
  • 1 Single Bed

Dog Friendly Executive Double

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Parking included
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4.4 out of 5, Excellent, (729)
The price is NZ$327
for 1 room
includes taxes & fees
15 Feb - 16 Feb
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About the area

Norwich

The Maids Head Hotel puts you in the heart of Norwich, within steps of Norwich Cathedral and Elm Hill. Highlights at this hotel include in-room free WiFi, iPads and plasma TVs. .At the hotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 7 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a short walk of this 4-property class Norwich City Center hotel include Tombland and The Forum is within 15 minutes.

What's nearby

  • Norwich Cathedral - 1 min walk
  • Norwich Castle - 11 min walk
  • Norwich Theatre Royal - 12 min walk
  • Carrow Road - 18 min walk
  • University of East Anglia - 7 min drive

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪Cinema City - ‬4 min walk
  • ‪Prezzo - ‬2 min walk
  • ‪Ribs of Beef - ‬2 min walk

About this property

The Maids Head Hotel

Hotel with a 24-hour front desk, steps from Elm Hill
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Maids Head Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Norwich hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1287
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Maids Head Hotel offers 84 accommodations with iPads and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 8 per night)

Food and drink

  • Daily full breakfast available 7 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPad
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 for adults and from GBP 7.00 for children
  • Uncovered self-parking fee: GBP 8.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

What is the cancellation policy at The Maids Head Hotel?

The Maids Head Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Maids Head Hotel?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at The Maids Head Hotel on 2 Feb 2025 start from NZ$286.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Maids Head Hotel?

Yep, The Maids Head Hotel has an uncovered self car park for GBP 8.00 per night.

What makes The Maids Head Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Maids Head Hotel.

Does The Maids Head Hotel serve breakfast?

Yeah, full breakfast is served daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at The Maids Head Hotel?

No, The Maids Head Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Maids Head Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Maids Head Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Maids Head Hotel?

Dogs are welcome at The Maids Head Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1002 reviews" "
Rating 8 - Good. 261 out of 1002 reviews" "
Rating 6 - Okay. 43 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 8 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel in a great location near the cathedral and near the city centre and shops . The food was great and the staff were very helpful. Our only criticism is that the car charger was like a three pin plug and therefore it was only useful for a 40/50 mile top up at night . Overall we had a great time and were pleased we chose the hotel .
Stayed 2 nights in Oct 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, room comfort
2 night trip to Norwich
Lovely staff, professional & extremely helpful going the extra mile, location was great as was the hotel overall. Lots of lounge areas and lovely food. The only 2 thing's I’d score down on were the hospitality knocking twice from 10 am until 11.30 both days, even though we had do not disturb on the door and requested a mid day checkout. I realise the building is very old but the smell of sewer was evident in every part of the building especially the toilets, & even in the restaurant. There was actually water running down the wall where we were sitting which we bought to the staffs attention and there was a maintenance man there within 10 minutes. Despite this I would book again if I visit Norwich.
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect location right by the cathedral and a short walk to sites and restaurants all around Norwich. The Maids Head is a very classy, old school hotel that is clearly proud of its history and tradition.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yvonne

Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ares is perfect for ease of city centre, cathedral quarter,Magdelan Street unique shops
Stayed 1 night in Oct 2024

10/10 Excellent

GA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel shame about the pillows
Hotel was lovely staff very friendly bed was comfy but the pillows OMG like dogs ears literally no neck support whatsoever next time I’m bringing my own!
Stayed 3 nights in Oct 2024

6/10 Okay

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the fact it is the oldest hotel in the UK! A beautiful well cared for property in the heart of Norwich. The cathedral visible from our window as well as easy access to the city centre, all within a short walking distance.
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing
A very quiet relaxing and well appointed hotel in an excellent location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience
It was an amazing stay such a beautiful place we wanted to upgrade our room we had booked a standard double but they were understandably fully booked but when we see our room we’re very pleasantly surprised it was stunning far from standard I definitely recommend this wonderful hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Yeukai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Had a really wonderful stay the staff were really friendly. Had a birthday dinner and stay and they put some candles on my cake and one of the staff even participated in singing me a happy birthday song. Really lovely experience. And the place is beautiful.
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Great location
Great location. We’ve stayed here before and a nice old feel to this popular wedding venue. The only niggle is the bar is small, nice & cosy but the poor staff have to go into restaurant for bottles of certain wines ice buckets or glasses. This then takes time & a long wait just to get a drink.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff who all seemed pleased to help. Also good that there were lots of staff around so no waits. Location close to cathedral and city centre with on site parking worked well. The room was a good size and immaculate. Breakfast options were great with a range of made to order choices.
Stayed 1 night in Oct 2024

10/10 Excellent

Rob

Stayed 1 night in Oct 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel, with helpful and plentiful staff, in a good location. Claims to be the oldest hotel in Britain, which might explain why no lifts and thus, several small or modest staircases - both up and down - to get to/from our large and well equipped room. No obvious offer of help with our bags to the room (which might be helpful for some). Never saw a chambermaid but they did a first rate job. There was a function going on one evening which was a bit noisey until late, and then a few doors slamming. The room heating is unusual. Although there is a thermostat in the room, which we tried, in fact you have to telephone reception to change the temperature in the room ! Weird. But overall highly recommended.
Stayed 2 nights in Oct 2024

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the history of the hotel and its location. Staff were very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Stayed 3 nights in Sep 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

June A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Sebastian

Stayed 2 nights in Sep 2024

10/10 Excellent

Lynda

Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for my needs
Perfect venue for my needs. Was very busy .. they had a couple of weddings there the day I stayed I think, so was a bit noisy until beyond midnight, but room was comfort had everything I needed. The place is a bit of a warren but that’s more about its age and character. Great breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the property and its quietness and closeness to the train station were factors. We were happy with the accommodation as well as the speed of room service.
Stayed 2 nights in Sep 2024