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"I stayed at the Luke Hotel and Cravers, the entire month of December. I enjoyed the Holidays so much; I was sad to leave and return to the U.S. Christmas was special. with decorations, lights, trees everywhere and American Holiday music playing. Christmas Day: I was greeted with a gift from the staff, ..."

"Shower rooms are filthy. There was no toilet seat in my room and floor was dirty. Bed and room decor were good. Staff is low caliber and need training. Managers were not available to respond to my concerns."