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Hotel Santa Maria Novella

4.0 star property
Hotel with a full-service spa, steps from Historic Centre of Florence
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Maria Novella

Exterior
View from property
Exterior
Family Condo, 3 Bedrooms, City View, Annex Building
Reception hall

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Piazza Santa Maria Novella 1, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Basilica of Santa Maria Novella
    2 min walk
  • Piazza di Santa Maria Novella
    3 min walk
  • Florence (FLR-Peretola)
    25 min drive

Room options

View all photos for Superior Room, View

View from room

Superior Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (3 people)

Premium bedding, minibar, in-room safe, desk

Suite (3 people)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite (3 people)

Premium bedding, minibar, in-room safe, desk

Junior Suite (3 people)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
3 bedrooms
Premium bedding
  • 103 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, desk

Superior Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, desk

Suite, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, City View

Premium bedding, minibar, in-room safe, desk

Superior Triple Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
  • 34.0 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Florence

At Hotel Santa Maria Novella you'll be within steps of popular attractions like Historic Centre of Florence and Basilica of Santa Maria Novella. Highlights at this boutique hotel include free buffet breakfast, a full-service spa and a gym. .A day of pampering at Santa Maria Novella Spa can include massages along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. A meeting room and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning free breakfast is served. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this 4-property class Santa Maria Novella hotel include Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore.

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 9 min walk - 0.8 km
  • Uffizi Gallery - 12 min walk - 1.0 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Peretola Airport (FLR) - 25 min drive

Restaurants

  • ‪Shake Cafe - ‬2 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪Fiddler's Elbow - ‬1 min walk
  • ‪Giglio Rosso - ‬2 min walk
  • ‪Ristorante Alla Griglia - ‬1 min walk

About this property

Hotel Santa Maria Novella

Hotel with a full-service spa, steps from Historic Centre of Florence
Hotel Santa Maria Novella offers its guests a full-service spa and a health club. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Hotel Santa Maria Novella. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Santa Maria Novella offers 71 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Santa Maria Novella Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per night)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

What is the cancellation policy at Hotel Santa Maria Novella?

Hotel Santa Maria Novella offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santa Maria Novella?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Novella on 3 Dec 2024 start from NZ$263.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santa Maria Novella?

Yep, Hotel Santa Maria Novella has a self car park for EUR 35 per night.

Is there a spa on site at Hotel Santa Maria Novella?

Yep, Santa Maria Novella Spa is available for guests. You'll enjoy services like massages.

What makes Hotel Santa Maria Novella a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Santa Maria Novella.

Does Hotel Santa Maria Novella serve breakfast?

You bet, our visitors are hooked on the free buffet brekkie here! Offered daily from 7 AM to 10:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Santa Maria Novella?

No, Hotel Santa Maria Novella does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Santa Maria Novella?

Check-in begins at 2 PM. Check-out time is noon.

Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 825 out of 1002 reviews" "
Rating 8 - Good. 127 out of 1002 reviews" "
Rating 6 - Okay. 30 out of 1002 reviews" "
Rating 4 - Poor. 14 out of 1002 reviews" "
Rating 2 - Terrible. 6 out of 1002 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and professional. Easy access to all
Stayed 5 nights in Aug 2024

10/10 Excellent

Dhruv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Excellent location. Woukd highly recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Silvana, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exceptional! We loved the hotel's location, just a short walk from all the major attractions in Florence. The breakfast each morning was delicious, and the staff made the experience even more enjoyable. Santa Maria Novella was the perfect choice—what a wonderful area! Florence has such a unique charm. Thank you for providing such a beautiful accommodation
Stayed 3 nights in Aug 2024

10/10 Excellent

Vilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This delightful hotel was as much of a star of our visit to Florence as the wi deregulation sights, To return to our air conditioned room at the height of summer and to be greeted by the friendly staff made everything even more special.
Stayed 6 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful place to say and we will be back for sure!
Stayed 2 nights in Aug 2024

10/10 Excellent

Katsunori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅に近く、立地がよい。受付のスタッフも親切。部屋は清潔で設備もよく、朝食も美味しかった。日中はとても暑い日だったが、夕方、ルーフトップのテラスは気持ちよく、景色も良かった。
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Italia 2024
Loved the location of the hotel. From the moment we walked in we felt welcomed and safe.
Stayed 2 nights in Aug 2024

8/10 Good

Vivian Wei

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers unrivaled views of Santa Maria Novella. The view of Florence from the rooftop allows for time to stand still: it is breathtaking. The hotel itself is a bit "old fashioned" and that may be exactly what one is seeking. The staff are responsive and professional. The location allows for a launch into the most important areas of the historic center. It's a short walk to the Ponte Vecchio and the other notable bridges over the Arno. The hotel is expensive and like other Italian hotels with ceiling hung a/c units, condensation drops to the floor but not in the bedrooms or parlor, strictly in the clothing walk in closet. The hallways are a bit of a labyrinth until you get used to them.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sergiy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Perfect location, stuff was very helpful and friendly. Wide choice of delicious food for breakfast. We've enjoyed our stay!
Stayed 7 nights in May 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stay was amazing hotel very clean and staff very friendly. Buffer breakfast warm option was very disappointing not much option each day, was cold and didn’t refresh very much.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarat, Newcastle Upon Tyne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the perfect hotel to explore Florence with most of the main tourist destinations within 5-20 minutes walk. The hotel itself is beautiful inside, deceptively big with many small corridors and levels which add to its charm. Decor was luxurious and traditional, marble bathrooms, wood flooring and panelling, all appeared in good maintenance. We overlooked the square which was beautiful, day and night-there was plenty of seating if you wanted to sit out with places to get a drink/eat and not forgetting the beautiful church. The staff were helpful and maid service daily was much appreciated as was the adjustable air conditioning! There were several areas in the hotel that you could sit in comfortably including a nice bar in the evening and a roof top terrace. Breakfast was a continental spread and also a good gluten free section, coffee was served fresh to your table. Room service was available but we didn’t use it, there was tea/coffee facilities in the room and a payable mini bar with fridge which was great to keep our water cool. The only thing in my opinion that would have made it better is a pool, as it was very hot but understandably in a central location, the traditional building of the hotel does not have this space. Highly recommend this hotel.
Stayed 3 nights in Aug 2024

6/10 Okay

Linda, Gulfport

Travelled with family
We were upgraded due to Gold Status : but on arrival to hotel we were met by rather abrasive front desk staff . Maybe they were just very busy ! We arrived early and accepted that we could not go to our rooms until 2-30 pm Unfortunately we didn’t get access until 3 pm We were tired from travelling. No apology about the delayed room access!! The rooms are basic : smell Bad : Location is fine . Hotel restaurant is not great food !! Service was very good though ! Overall not impressed with the Hotel . Next time we would look for another 4 Star Hotel .
Stayed 3 nights in Aug 2024

10/10 Excellent

Yimin

Stayed 4 nights in Aug 2024

10/10 Excellent

nancy, miami

Stayed 4 nights in Aug 2024

10/10 Excellent

Silvina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever. Location was amazing. The views were stunning. Staff was super nice. Wished we just stayed here and not gone to Venice. They gave us a bottle of Prosecco when we arrived. Just LOVED it omg and the breakfast will live on in my heart forever!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie

Stayed 2 nights in Jul 2024

10/10 Excellent

Avi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at this hotel. Loved our 3 night stay there.
Stayed 3 nights in Jul 2024

10/10 Excellent

Just

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t have found a better hotel. First, the location just cannot be better. We took a train into Florence from Venice and the hotel was literally less than a 5 min walk away from the station. Very convenient to take train again to Rome. All major attractions and best restaurants nearby. After a long day of touring, I loved evening shopping by myself while the husband and son got more rest. The hotel staff are incredibly kind and the room was so spacious! It was a dream to have morning cappuccinos in our room terrace and wine there after a long day. The breakfast spread is also not only excellent, but the breakfast room is beautiful! The only downside I can think of for this hotel is that the elevators are confusing.. I got lost more than once. But other than that, this hotel is at the top of my list. Thank you so much for the wonderful memories!
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Santa Maria Novella Square. Rooms are large and well air conditioned which is a blessing in the summer. Hotel is immaculate. Breakfast has many fresh foods and is delicious. We enjoyed spending evenings on the Terrace which has a great view of the city. Steps away from the train station and all attractions in Florence.
Stayed 3 nights in Jul 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Justine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this unique and perfectly located hotel! Very walkable, close to the train station, and the rooms were so pretty!
Stayed 1 night in Jul 2024