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The Carlton Hotel

3.0 star property
Victorian hotel with 24-hour front desk and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Carlton Hotel

Family Room (Deluxe)
Staircase
Dinner served
Hallway
Terrace/patio

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi
The price is NZ$78
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
16/19 The Leas, Folkestone, England, CT20 2DU
  • Lower Leas Coastal Park
    1 min walk
  • Leas Cliff Hall
    2 min walk
  • Leas Lift
    8 min walk
  • Manston (MSE-Kent Intl.)
    47 min drive

Room options

View all photos for Comfort Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Comfort Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe)

Family Room (Deluxe)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

Similar properties

Exterior

Grand Burstin Hotel Folkestone

Pool
Pet-friendly
Free WiFi
Restaurant
3.3 out of 5, (1201)
The price is NZ$78
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Grand Burstin Hotel Folkestone

About the area

Folkestone

The Carlton Hotel puts you in the heart of Folkestone, within steps of Lower Leas Coastal Park and Leas Cliff Hall. Highlights at this Victorian hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a snack bar/deli, a 24-hour front desk and a terrace. Each morning continental breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of limited parking. .Attractions within a 15-minute drive of this 3-property class Folkestone hotel include Dover Western Docks Cruise Terminal and Dover Castle.

What's nearby

  • Leas Cliff Hall - 2 min walk
  • Folkestone Harbour - 11 min walk
  • Sandgate Beach - 11 min walk
  • Folkestone Beach - 15 min walk
  • Dover Western Docks Cruise Terminal - 12 min drive

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Bouverie Tap - ‬4 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬3 min walk
  • ‪Butty's - ‬5 min walk
  • ‪Gourmet Kitchen - ‬4 min walk

About this property

The Carlton Hotel

Victorian hotel with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Carlton Hotel. Limited free parking is available on a first-come, first-served basis.

This Victorian Folkestone hotel is smoke free.

  • 70 guestrooms or units
  • 04 levels
  • 03 buildings
  • Built in 1880
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Carlton Hotel offers 70 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 5 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 5 for adults and from GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

What is the cancellation policy at The Carlton Hotel?

The Carlton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Carlton Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The Carlton Hotel on 23 Dec 2024 start from NZ$77.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Carlton Hotel?

Yep, The Carlton Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to The Carlton Hotel?

Yep, The Carlton Hotel is a short 11-minute walk from Sandgate Beach.

Does The Carlton Hotel serve breakfast?

Sure does, continental brekkie is on offer daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at The Carlton Hotel?

No, The Carlton Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Carlton Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Carlton Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at The Carlton Hotel?

No, pets are not allowed.

The Carlton Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 130 out of 1002 reviews" "
Rating 8 - Good. 202 out of 1002 reviews" "
Rating 6 - Okay. 259 out of 1002 reviews" "
Rating 4 - Poor. 171 out of 1002 reviews" "
Rating 2 - Terrible. 240 out of 1002 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

svetla

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
As soon as we entered the room, we felt that smelly heavy odor of damp. Even the shower head had some black moldy looking areas, as well as the tiles in the bathroom. Sheets and towels were clean but towels felt a bit damp.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills good old customer service with a clean room, free parking and a great price!
Stayed 1 night in Sep 2024

6/10 Okay

Oliver

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Budget hotel, it is what it is..... My sister's room had an actual slope in the room as it looked like the floor was collapsing!
Stayed 1 night in Sep 2024

8/10 Good

Gina

Stayed 1 night in Aug 2024

4/10 Poor

Jack

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Mushrooms and black mould growing on the walls. Hot water barely works, water pressure was awful and made to feel unwelcome by management. All in all avoid this place
Stayed 5 nights in Sep 2024

6/10 Okay

Anne

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Ron

Stayed 1 night in Aug 2024

8/10 Good

MALCOLM

Liked: Cleanliness, staff & service
The young lady on reception was a credit to the establishment.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Travelled with family and small children
Liked: Staff & service
We were happy with our stay. For £80 and our family for 1 night as a stopover before France it was fine. The decor isn't modern or flash so don't expect too much and water pressure in the taps was pretty awful in honesty. But the staff at check inn were nice and polite.
Stayed 1 night in Aug 2024

6/10 Okay

Sheila

Liked: Staff & service, amenities
Bedroom very small. Beautiful area .
Stayed 1 night in Aug 2024

6/10 Okay

Nijole

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Carleigh

Disliked: Amenities
Receptionist/Bar man was amazing, could not fault his service at all. Bed was broken, dipped in the middle and left us both with a sore back the next morning, was meant to be a queen but it was definitely only a double. Shower was broken, attachment to turn off shower was faulty and I ended up very wet trying to switch it to the taps. Shower constantly leaking throughout the night. Bar could do with being a bit more stocked up, ran out of vodka.
Stayed 1 night in Aug 2024

6/10 Okay

Turker

Stayed 2 nights in Aug 2024

8/10 Good

Normunds

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Marina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Rhys

Disliked: Cleanliness, property conditions & facilities
Arrived at the hotel to a ply wood headboard on the bed very strange smells and generally dirty, booked a different hotel within 5 minuets of being there and left!
Stayed 1 night in Aug 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet place for holidays with stunning view so the plus point for this place everything’s on walking distance and the hotel staff was very nice and friendly.
Stayed 2 nights in Aug 2024

4/10 Poor

Vicky

Disliked: Cleanliness, property conditions & facilities
The bathroom needs updating - hardly any water pressure in our room. Had to ask for extra towels as only provided for one person. Bedding (valance) was ripped.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, nice staff, recommendable
Very friendly and accommodating staff. Facilities Ok, old grand building but a bit outdated, anyway very good value for money considering budget range. Wonderful views, great location and very nice experience overall. Our little girls loved it.
Stayed 1 night in Aug 2024

8/10 Good

Ifeanyi

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Steve

Travelled with group
Disliked: Property conditions & facilities
Properties generally poorly maintained the room had a massively sloping floor. Quite dirty. Lots of stains and marks. Needs a lot of money spent on it and some serious TLC
Stayed 1 night in Aug 2024

2/10 Terrible

Patrizia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
L'hotel potrebbe essere un gioiellino ma purtroppo è sporco e in decadenza. Il letto è comodo ma il bagno è inutilizzabile, lo scarico non funziona bene ed è molto vecchio e macchiato. Il personale però è simpatico e abbiamo dormito bene.
Stayed 1 night in Aug 2024

2/10 Terrible

Miles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

VANDA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Below average
Very dated needs a good overhaul Bedding was clean . No table to make tea had to use the floor to boil kettle. Fireplace to make the tea. Shower leaked needed to be taken off its rail an laid in the bath to stop the carpet getting soaked .
Stayed 1 night in Aug 2024