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The Carlton Hotel

3.0 star property
Victorian hotel with 24-hour front desk and restaurant
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Carlton Hotel

Family Room (Deluxe)
Hallway
Terrace/patio
Staircase
Dinner served

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi
The current price is NZ$73
includes taxes & fees
2 Feb - 3 Feb

Explore the area

Map
16/19 The Leas, Folkestone, England, CT20 2DU
  • Lower Leas Coastal Park
    ‪1 min walk‬
  • Leas Cliff Hall
    ‪2 min walk‬
  • Leas Lift
    ‪8 min walk‬
  • Manston (MSE-Kent Intl.)
    ‪47 min drive‬

Room options

View all photos for Comfort Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Comfort Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe)

Family Room (Deluxe)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

Similar properties

Exterior

Grand Burstin Hotel Folkestone

Pool
Pet-friendly
Free WiFi
Restaurant
3.3 out of 5, (1201)
The price is NZ$125
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Grand Burstin Hotel Folkestone

About the area

Folkestone

The Carlton Hotel puts you in the heart of Folkestone, within steps of Lower Leas Coastal Park and Leas Cliff Hall. Highlights at this Victorian hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a snack bar/deli, a 24-hour front desk and a terrace. Each morning continental breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of limited parking. .Attractions within a 15-minute drive of this 3-property class Folkestone hotel include Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal.

What's nearby

  • Leas Cliff Hall - 2 min walk
  • Leas Lift - 8 min walk
  • Folkestone Harbour - 11 min walk
  • Sandgate Beach - 11 min walk
  • Folkestone Beach - 15 min walk

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Bouverie Tap - ‬4 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬3 min walk
  • ‪Butty's - ‬5 min walk
  • ‪Gourmet Kitchen - ‬4 min walk

About this property

The Carlton Hotel

Victorian hotel with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Carlton Hotel. Limited free parking is available on a first-come, first-served basis.

This Victorian Folkestone hotel is smoke free.

  • 70 guestrooms or units
  • 04 levels
  • 03 buildings
  • Built in 1880
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Carlton Hotel offers 70 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 5 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 5 for adults and from GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

What is the cancellation policy at The Carlton Hotel?

The Carlton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Carlton Hotel?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at The Carlton Hotel on 2 Feb 2025 start from NZ$72.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Carlton Hotel?

Yep, The Carlton Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to The Carlton Hotel?

Yep, The Carlton Hotel is a short 11-minute walk from Sandgate Beach.

Does The Carlton Hotel serve breakfast?

Sure does, continental brekkie is on offer daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at The Carlton Hotel?

No, The Carlton Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Carlton Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Carlton Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at The Carlton Hotel?

No, pets are not allowed.

The Carlton Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 131 out of 1002 reviews" "
Rating 8 - Good. 202 out of 1002 reviews" "
Rating 6 - Okay. 257 out of 1002 reviews" "
Rating 4 - Poor. 169 out of 1002 reviews" "
Rating 2 - Terrible. 243 out of 1002 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

amber

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
First room we went into had a strong stench of cigarettes and the bed sheets were damp. Went to reception and they gave us 3 keys for different rooms to try out. Each had their own issues. Dusty and unkept rooms. Very outdated
Stayed 1 night in Nov 2024

6/10 Okay

Angus

Liked: Cleanliness, staff & service, room comfort
A bit jaded and dated. Clean and comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Rahul

Business traveller, Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Jess

Stayed 3 nights in Oct 2024

4/10 Poor

Marcel

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
No comment
Pas d eau chaude. Personnes pour le service au bar. À l'arrivée personnel sympathique
Stayed 2 nights in Oct 2024

2/10 Terrible

Kirsty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again, this hotel is shocking
The rooms were dusty, and the double base was broken on the left side at bottom. There was an 18th birthday party that went on until 3am, the fire alarm kept going off at this time as people were smoking in their rooms, there was a stench of canabis on the second floor corridor. Some guests never considered others after 12am and were noisy in there rooms. Upon early check out at 0530am the night receptionist was room, when trying to complain, he just said put the keys in the box, good bye
Stayed 1 night in Oct 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 4 nights in Sep 2024

4/10 Poor

Denis

Liked: Room comfort
Disliked: Cleanliness, staff & service
Only if you can manage stairs...
Only booked here as website states is has a lift. My wife and I are disabled and were shocked when on arrival reception said 'no lift, but it's only one floor'. They offered to take our luggage up but for us having to negotiate stars over our 4 night stay was not very good at all. Oddly, there was a sign on the corridor directing you to a lift.... which was locked.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minden nagyon tetszet es ajanlim mindenkinek
Stayed 1 night in Oct 2024

4/10 Poor

Bertram

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Nicola

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful property do not book here
Stayed 1 night in Oct 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like carrying my bags up two flights of stairs, with no lift.
Stayed 1 night in Oct 2024

10/10 Excellent

Glenn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Folkestone break
The hotel is directly on the sea front with ample parking at the rear.very friendly as let me park in car park before check in .
Stayed 2 nights in Oct 2024

6/10 Okay

Adele

The bed in the room was not comfortable and the walls were stained and dirty. Pillows were lumpy and neither of us slept very well.
Stayed 1 night in Oct 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. No hassle, checked straight in.
Stayed 1 night in Oct 2024

2/10 Terrible

sarah

Stayed 1 night in Oct 2024

8/10 Good

Carolyn

Stayed 1 night in Sep 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was bigger than anticipated. Work in progress..room needs a bit more updating, tlc.. cable on kettle only just reached socket. Bathroom was big. No plugs in sink or bath. Toilet seat loose No fire drill or emergency info on doors
Stayed 2 nights in Oct 2024

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Anna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water or curtain in the room. Hotel was tired and shabby.
Stayed 1 night in Sep 2024

8/10 Good

PETER

Liked: Cleanliness, staff & service
Clean but basic
Stayed 1 night in Sep 2024

4/10 Poor

svetla

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
As soon as we entered the room, we felt that smelly heavy odor of damp. Even the shower head had some black moldy looking areas, as well as the tiles in the bathroom. Sheets and towels were clean but towels felt a bit damp.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills good old customer service with a clean room, free parking and a great price!
Stayed 1 night in Sep 2024

6/10 Okay

Oliver

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Budget hotel, it is what it is..... My sister's room had an actual slope in the room as it looked like the floor was collapsing!
Stayed 1 night in Sep 2024