Hilton Fort Lauderdale Marina

4.0 star property
Resort with a marina, a quick walk to Greater Fort Lauderdale-Broward County Convention Center

Photo gallery for Hilton Fort Lauderdale Marina

Outdoor pool
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Suite, 1 King Bed (Water View, 2 Story, High Floor) | Living area
Restaurant
Ballroom

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • Room service
  • 24/7 front desk
The current price is NZ$487
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
1881 SE 17th St, Fort Lauderdale, FL, 33316
  • Greater Fort Lauderdale-Broward County Convention Center
    ‪4 min walk‬
  • Pier 66 Marina
    ‪19 min walk‬
  • Bahia Mar Marina
    ‪4 min drive‬
  • Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪9 min drive‬

Room options

Suite, 1 King Bed (Water View, 2 Story, High Floor)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Partial ocean view
  • Sleeps 9
  • 1 King Bed

Suite, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony, Marina View

Highlights

Lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Intracoastal View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 29 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Mobility & Hearing, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Intracoastal View)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 29 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 29 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony (Water View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 29 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 29 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Marina View, Corner (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 29 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Balcony, Marina View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 29 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony (High Floor, Water View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 29 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony (High Floor, Water View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 29 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Balcony (Intracoastal View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 29 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony, Marina View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 29 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Fort Lauderdale

At Hilton Fort Lauderdale Marina you'll be 0.3 km (0.2 mi) from Greater Fort Lauderdale-Broward County Convention Center and 3.6 km (2.3 mi) from Las Olas Beach. Highlights at this resort include a restaurant, an outdoor swimming pool and a marina. .At the resort's own lounge bar or poolside bar, you can enjoy a drink. Additionally, you'll find a 24-hour gym, Wi-Fi in public areas and a coffee shop/cafe. Each morning continental breakfast is served between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of a free beach shuttle. .Sights within a 10-minute drive of this 4-property class East Fort Lauderdale resort include Museum of Discovery and Science and Broward Center for the Performing Arts.

What's nearby

  • Greater Fort Lauderdale-Broward County Convention Center - 4 min walk
  • Pier 66 Marina - 19 min walk
  • Las Olas Beach - 5 min drive
  • Las Olas Boulevard - 7 min drive
  • Port Everglades - 9 min drive

Getting around

  • Hollywood Station - 13 min drive
  • Hollywood International Airport (FLL) - 9 min drive

Restaurants

  • ‪15th Street Fisheries - ‬4 min drive
  • ‪Boatyard - ‬8 min walk
  • ‪Press and Grind Cafe - ‬13 min walk
  • ‪Southport Raw Bar & Restaurant - ‬15 min walk
  • ‪Kelly's Landing - ‬13 min walk

About this property

Hilton Fort Lauderdale Marina

Resort with a marina, a quick walk to Greater Fort Lauderdale-Broward County Convention Center
Hilton Fort Lauderdale Marina offers its guests a marina, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi and wired Internet for a fee.

Event space at this resort measures 37050 square feet (3442 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Hilton Fort Lauderdale Marina. Parking is available for a fee. A complete renovation of Hilton Fort Lauderdale Marina was completed in June 2023.

Smoking is allowed in designated areas at this 4-star Fort Lauderdale resort.

  • 595 guestrooms or units
  • 13 levels
  • 3 buildings
  • Conference rooms
  • 37050 sq ft of conference space
  • 3442 sq. m of conference space
  • Built in 1980
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hilton Fort Lauderdale Marina offers 595 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels and pay-per-view films.

Bathrooms include baths or showers and complimentary toiletries. This Fort Lauderdale resort provides wired and wireless Internet access for a surcharge. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Free beach shuttle
  • Parking on site (USD 46 per night)
  • Valet parking on site (USD 52 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: USD 14.95 to 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 37,050 square feet of conference space

Outdoors

  • Garden
  • Marina
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 10 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • In-room bottled water
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 14.95 to 28 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Self-parking fee: USD 46 per night
  • Valet parking fee: USD 52 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This resort caters to LGBTQ+ guests.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fort Lauderdale Hilton
Fort Lauderdale Hilton Marina
Fort Lauderdale Marina Hilton
Hilton Fort Lauderdale Marina
Hilton Marina
Hilton Marina Fort Lauderdale
Hilton Marina Hotel
Hilton Marina Hotel Fort Lauderdale
Marina Hilton
Marina Hilton Fort Lauderdale
Hilton Fort Lauderdale Marina Hotel Fort Lauderdale
Hilton Hotel Fort Lauderdale
Hilton Fort Lauderdale Marina Hotel
Grande Hotel Fort Lauderdale
Hilton Fort Lauderdale Marina Resort
Hilton Marina Resort
Hilton Hotel Fort Lauderdale
Hilton Fort Lauderdale Marina Resort
Hilton Fort Lauderdale Marina Fort Lauderdale
Hilton Fort Lauderdale Marina Resort Fort Lauderdale

Frequently asked questions

What is the cancellation policy at Hilton Fort Lauderdale Marina?

Hilton Fort Lauderdale Marina offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Fort Lauderdale Marina?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Fort Lauderdale Marina on 30 Mar 2025 start from NZ$426.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Fort Lauderdale Marina?

Yep, Hilton Fort Lauderdale Marina has a self car park for USD 46 per night.

Are there any beaches close to Hilton Fort Lauderdale Marina?

The closest beach to Hilton Fort Lauderdale Marina is Las Olas Beach (2.6 km).

Does Hilton Fort Lauderdale Marina have a pool?

Hilton Fort Lauderdale Marina has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Hilton Fort Lauderdale Marina a romantic place to stay?

Couples dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Fort Lauderdale Marina.

Is Hilton Fort Lauderdale Marina family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hilton Fort Lauderdale Marina is a hit with families.

Does Hilton Fort Lauderdale Marina serve breakfast?

Yeah, continental brekkie is offered daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Fort Lauderdale Marina?

No, Hilton Fort Lauderdale Marina does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Fort Lauderdale Marina?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Fort Lauderdale Marina?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Fort Lauderdale Marina Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 627 out of 1499 reviews
Rating 8 - Good. 304 out of 1499 reviews
Rating 6 - Okay. 251 out of 1499 reviews
Rating 4 - Poor. 158 out of 1499 reviews
Rating 2 - Terrible. 159 out of 1499 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Travis

Liked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Farron

Stayed 1 night in Nov 2024

10/10 Excellent

Deandre

Stayed 2 nights in Jul 2024

6/10 Okay

John, Lexington

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
So this property that offers rates for each room from about the $195 - $350 range depending on time of year and what is going on in town has a business center BUT THE INK IS OUT OF THE $199 PRINTER SO IT IS AND HAS BEEN OUT OF ORDER. What the heck is going on at a HILTON HOTEL when the Front Office manager, the Operations Manager or the General Manager allow the guest accesable Printer at the little business center to go without a printer. Yes they allow you to email your project to the front desk but now the front desk has my private information that I needed printed. THAT IS BAD....... They even printed up pages to give to guest to give them the front desk email INSTEAD OF BUYING PRINTER INK OR A NEW $199 PRINTER. HORRIBLE MANAGEMENT DECISION!!!!!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Tricia

Stayed 2 nights in Nov 2024

2/10 Terrible

Luke

Stayed 1 night in Nov 2024

10/10 Excellent

Roland M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stay at Hilton Marina
Great service, staff were courteous and friendly. Rooms were clean. Coffee and restaurant staff were great. I would stay there again.
View from my room. Relaxing and peaceful ✌️
Stayed 5 nights in Nov 2024

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking fees are outrageous. Great stay otherwise
Stayed 1 night in Nov 2024

4/10 Poor

frank

Disliked: Cleanliness, staff & service, property conditions & facilities
Not happy
It changed so much since the last time I was there - went to happy hour first night - 2 drinks 48.25 $ unbelievable- service deplorable- House keeping 👎had to call because room was not made up at 4.30 pm - we waited on the balcony when room was made up and I was able to listen to the talk of the maids - I do speak Spanish - in a hotel where I paid over 800 $ I should expect a little respect - photo is of the finished room after cleaning
Stayed 4 nights in Nov 2024

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bathroom doors
I am not sure who designed the bathroom barn doors with glass, but it is awful. There is no privacy. It is really bad
Stayed 1 night in Nov 2024

8/10 Good

Rodin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kevin at check-in was very helpful & Knowledgable.
Stayed 1 night in Nov 2024

10/10 Excellent

Drew

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Charles, Boynton Beach

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and staff was friendly and professional. The view was beautiful as well as the room
Stayed 1 night in Nov 2024

4/10 Poor

Holly, Sherwood Park

Stayed 1 night in Nov 2024

6/10 Okay

nao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Laura, Canovanas

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 1 night in Nov 2024

6/10 Okay

Todd Andre, Orleans

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Lana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the price
This day started off to a bad start. They said I had paid for breakfast, but I didn’t choose a breakfast option. They wouldn’t refund anything. I didn’t eat any of their breakfast. The employees are not very helpful very rude. When you asked him any questions they don’t try to make anything, right They just refer you back to Hotels.com. I looked at my receipt on Hotels.com. I didn’t see where I had paid for breakfast on the receipt. They insisted I did. We didn’t eat breakfast there and they wouldn’t credit anything back. The rooms were not very clean. There wasn’t enough towels in the room. Don’t know why the rooms wouldn’t at least be stocked with four towels. They only had one towel in there. I had to call down to housekeeping to get a towel, valet guys are not very nice when I called to ask a question they were very put off and then I was still talking and they had hung up the line
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Donna

Travelled with partner
I love the pool area and surroundings, the lobby is fine , the rooms are great the people working there are very friendly.However this was my third and last stay there. It is just a calaminity of errors from the front desk and service from the hotel. Check in was great and so happy as we arrived two days before our cruise to use the pool and see Ft Lauderdale. However we got to the room and the phone did not work and no safe in the room. We had to go back downstairs 12 floors and advise. They said we will send someone up immediately. Two hours later someone came to fix the safe. I said you cannot fix it as we have no safe. I go back downstairs and tell them again about the phone and safe. We wait another hour and a half and I go back downstairs. We have now missed lunch, 31/2 hours of our pool time. They send someone up with a safe and a phone guy. They leave I go to make a drink, Not one wine glass, not one drinking glass and he is fixing the phone so I go back downstairs 12 floors, fourth time. Now I have to wait until housekeeping arrives with glasses and I ask for both kinds. Housekeeping arrives with wine glasses no drinking glasses, we reorder drinking glasses and have to wait and then have to tip the guy. Breakfast the next day was absolutely disgusting, cold coffee, cold and dry scrambled eggs, very little to choose from besides the fruit, and a dried cold pancake. I had to ask about the credit per room which I found out about from another guest. Much more to add but
Stayed 2 nights in Nov 2024