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Muthu Fort William Hotel

3.0 star property
Hotel in Fort William with 24-hour front desk and restaurant

Photo gallery for Muthu Fort William Hotel

Lobby lounge
Bar (on property)
Suite (Loch Linnhe) | View from room
Exterior
Lobby lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
The current price is NZ$176
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
Achintore Road, Fort William, Scotland, PH33 6ED
  • West Highland Way
    ‪4 min walk‬
  • Inverlochy Castle
    ‪5 min drive‬
  • Ben Nevis
    ‪10 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Bathroom

Superior Twin Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
Wardrobe
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Double Room (Loch View)

Deluxe Double Room (Loch View)

Deluxe Double Room (Loch View)

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
Wardrobe
Daily housekeeping
  • 14 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
Wardrobe
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
Wardrobe
Daily housekeeping
  • 17 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Deluxe Family Room (Loch View)

Deluxe Family Room (Loch View)

Deluxe Family Room (Loch View)

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
Wardrobe
Daily housekeeping
  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Suite (Loch Linnhe)

Suite (Loch Linnhe)

Suite (Loch Linnhe)

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
Wardrobe
Daily housekeeping
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Loch View)

Deluxe Twin Room (Loch View)

Deluxe Twin Room (Loch View)

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
Wardrobe
Daily housekeeping
  • 13 sq m
  • Sea view
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite (Loch View)

Junior Suite (Loch View)

Junior Suite (Loch View)

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
Wardrobe
Daily housekeeping
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
Wardrobe
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

About the area

Fort William

At Muthu Fort William Hotel you'll be within steps of Loch Linnhe and West Highland Way. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include laundry facilities, luggage storage and a front desk safe. Buffet breakfast is available on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM. .With a stay at this 3-property class Fort William hotel, you'll be 12.3 km (7.6 mi) from Ben Nevis.

Getting around

  • Fort William Station - 12 min walk
  • Inverness (INV) - 120 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪The Great Glen - ‬4 min walk
  • ‪Ben Nevis Bar - ‬5 min walk
  • ‪Black Isle Bar - ‬4 min walk
  • ‪Ben Nevis Inn - ‬5 min drive

About this property

Muthu Fort William Hotel

Hotel in Fort William with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Muthu Fort William Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

This 3-star Fort William hotel is smoke free.

  • 51 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Muthu Fort William Hotel offers 51 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.

Languages

English, Polish, Romanian

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  • Parking included
  • Free WiFi
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3.6 out of 5, Good, 1,090 reviews
The price is NZ$145
includes taxes & fees
30 Mar - 31 Mar
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 6.25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: GBP 2 per stay

We've listed all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.50 for adults and from GBP 6.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Parties and events are allowed on site. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Formerly Named as West End Hotel Muthu Fort William Hotel
Formerly Named as West End Hotel Muthu Hotel
Formerly Named as West End Muthu Fort William
Formerly Named as West End Muthu
Formerly Named as West End Mu
Muthu Fort William Hotel Hotel
Muthu Fort William Hotel Fort William
Muthu Fort William Hotel Hotel Fort William
Formerly Named as West End Hotel Muthu Fort William Hotel

Frequently asked questions

What is the cancellation policy at Muthu Fort William Hotel?

Muthu Fort William Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Muthu Fort William Hotel?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Muthu Fort William Hotel on 31 Mar 2025 start from NZ$175.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Muthu Fort William Hotel?

Yep, Muthu Fort William Hotel has a free self car park.

Does Muthu Fort William Hotel serve breakfast?

Yep, our travelers adore the buffet brekkie here! Available on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Muthu Fort William Hotel?

No, Muthu Fort William Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Muthu Fort William Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Muthu Fort William Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Muthu Fort William Hotel?

No, pets are not allowed.

Muthu Fort William Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 147 out of 463 reviews
Rating 8 - Good. 137 out of 463 reviews
Rating 6 - Okay. 89 out of 463 reviews
Rating 4 - Poor. 55 out of 463 reviews
Rating 2 - Terrible. 35 out of 463 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Graham

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Tired. Disjointed service. Odd
Stood at reception for 20 mins on arrivals log with 4 other parties, to an empty reception. Rung the bell, shouted and walked around. No answer. Eventually found a KP in the kitchen to try find receptionist which took another 10mins. Rooms clean but a mess of decor. Corridors are tired and the photos online make it look way better than it is. Want to support a local hotel but the premier in is a safer bet.
Stayed 1 night in Dec 2024

2/10 Terrible

Ava

Stayed 1 night in Nov 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Lindsey

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our room was small and uncomfortable. The property didn’t seem kept up very well and could use some updates. The staff were friendly but we did not enjoy our stay so we would not return.
Stayed 1 night in Nov 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were super friendly and the rooms were quiet and clean. There is no lift so getting my suitcase up and down the stairs was a little cumbersome.
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer, Ithaca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Christophe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hotel est conforme à la description. La chambre était propre. Il y avait un parking gratuit pour la voiture. Un peu déçu par le repas du soir...
Stayed 1 night in Oct 2024

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our short stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel with nice staff and great location
Stayed 1 night in Oct 2024

4/10 Poor

Melanie

Disliked: Property conditions & facilities
Not sure how I booked Muthu, didn’t read the reviews apparently. It is old, smells musty, you can’t drink the water! The walls are so thin we heard snoring and full conversations next door. On top of this TV came on at 4 am on its own, repeatedly,until we unplugged it. Positives - great location, comfortable bed.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Lovely staff
We arrived at the hotel during an atrocious spell of weather- Storm Ashley was approaching. We were welcomed by the lovely Roseanne who was very friendly, professional and helpful. The hotel is in need of updating. It is a peculiar mix of 1970's kitsch, 1990's pattern and oriental design. The hotel does not appear to have been maintained properly as several things weren't working or were missing. The central heating in the hotel was not working. We were provided with a small electric heater for the room which was helpful but the rest of the hotel was very cold. We went for dinner in the restaurant as the weather was becoming quite wild outside. The food was lovely and served on hot plates but as the restaurant/hotel was so cold the food became cold very quickly. Such a shame. The wind was very high during our first night due to the storm. There was a problem with the window seal and there was a constant sound like a very loud, angry wasp... I had to phone to reception for someone to come and clean the bathroom as there was a large collection of hair around the edges. The remote control for the main light dimmer wasn't working and we couldn't get the table lamp to work. The staff were quick to respond and the bathroom was cleaned to a higher standard. We felt the staff were working extremely hard with limited resources. Thankfully some heating did come on during our second day. Lovely staff in a hotel that could be lovely with an upgrade and proper maintenance.
Stayed 2 nights in Oct 2024

6/10 Okay

perumalsami

Liked: Staff & service
Average stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room with loch view. Comfortable bed. Good breakfast and brilliant staff.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great Location/Service with subpar room and food
The service was 5/5 stars and the people were very helpful. Location is also prime for Fort William and walkable to the town. The restaurant food was not very good in quality (would recommend going somewhere in town like Ben Nevis or the Geographer) and the room was much under par for what we expected. 3 star expereince
Stayed 3 nights in Oct 2024

8/10 Good

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful views, nice staff
Stayed 2 nights in Oct 2024

2/10 Terrible

Paula

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awful stay as had very little sleep because of a constant fan/ventilator noise buzzing all night. No refund for room or food offered. Waiting staff polite but will not return
Stayed 1 night in Oct 2024

8/10 Good

Brian & Edith

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with family
Liked: Property conditions & facilities, room comfort
Weekend in Fort William
Pros Clean room good breakfast excellent staff Location Cons Room on the small side for a delux room
Stayed 2 nights in Oct 2024

6/10 Okay

Lee

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
A very understaffed and disorganised hotel. Our room was not ready on arrival. Second day we were locked out and had to represent to reception to gain access. Rooms were poorly sound proofed and could hear everything going on next door and the next floor. Poor water pressure in the shower and the shower drain was inadequate backing up from the last person to shower. Corridor was blocked in the afternoon due to housekeeping sorting a massive amount of dirty linen in the hallway. There is no drinking water in the room and needs to be sourced from reception who seem to not be present due to other duties most of the time. The staff tried very hard to Please but are obviously overstretched. Rooms are clean otherwise. Beds comfy. I would not stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, amenities
Friendly and very helpful staff. Clean and bright room. Easy parking and access to downtown
Stayed 1 night in Oct 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vanessa was excellent as well as all the staff we interacted with. Flight of whiskey was great price and a nice view to enjoy. Room was very small but we had a nice view.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory

Stayed 2 nights in Sep 2024

8/10 Good

Carmela

Stayed 2 nights in Jun 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Staff & service
Great service from Vanessa and Rose Ann !!!! The property itself needs major updates. Not having electric outlets in the room that are not hidden, behind a TV or none in in the bath is ridiculous for this rate. No refrigerator in a room at this rate. Sub standard Convenience to Fort William and a great staff help w the poor room.
Stayed 2 nights in Sep 2024