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Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

3.5 star property
Beachfront resort with calming spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Beach/ocean view
Exterior
2 bars/lounges, beach bar

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
The price is NZ$500
includes taxes & fees
26 Nov - 27 Nov

Explore the area

Map
Doubloon Road And Churchill Dr., Freeport, Grand Bahama
  • Garden of the Groves
    4 min drive
  • Taino Beach
    6 min drive
  • Fortune Hills Golf and Country Club
    8 min drive
  • Freeport (FPO-Grand Bahama Intl.)
    16 min drive

Room options

View all photos for Superior Room, 1 King, Non-Smoking

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King, Non-Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 30.84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queens, Non-Smoking

Superior Room, 2 Queens, Non-Smoking

Superior Room, 2 Queens, Non-Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 30.84 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible 1 King Bed, Non-Smoking

Accessible 1 King Bed, Non-Smoking

Accessible 1 King Bed, Non-Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 30.84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Ocean View, 2 Queens, Non-Smoking

Superior Ocean View, 2 Queens, Non-Smoking

Superior Ocean View, 2 Queens, Non-Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 30.62 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean View, 1 King, Non-Smoking

Premium bedding, minibar, in-room safe, individually decorated

Superior Ocean View, 1 King, Non-Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 30.62 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible 1 Queen Bed, Non-Smoking

Premium bedding, minibar, in-room safe, individually decorated

Accessible 1 Queen Bed, Non-Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 30.84 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room Superior With Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

Premium bedding, minibar, in-room safe, individually decorated

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

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About the area

Freeport

An all-inclusive stay in Freeport awaits you at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive. You'll be steps from Lucayan Archipelago and 3.5 km (2.2 mi) from Garden of the Groves. Highlights at this beachfront resort include 4 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Viva La Pizza, serves pizza and is open for dinner. At the resort's own beach bar, you can stop for a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and outdoor swimming pool. Plus you'll find a nightclub, free Wi-Fi in public areas and a gym. There's also free self parking, along with the convenience of car rentals on site. .In the area of this 3.5-property class Freeport resort, you'll find Port Lucaya Marketplace.
View more Resorts in FreeportOpens in a new window

What's nearby

  • Garden of the Groves - 4 min drive - 3.8 km
  • Taino Beach - 6 min drive - 5.2 km
  • Sanctuary Bay - 7 min drive - 6.2 km
  • Port Lucaya Marketplace - 9 min drive - 7.7 km
  • Lucaya Beach - 9 min drive - 7.7 km

Getting around

  • Freeport (FPO-Grand Bahama Intl.) - 16 min drive

Restaurants

  • ‪Junkanoo Beach Club - ‬1 min walk
  • ‪Blackbeard Tree Bar - ‬6 min drive
  • ‪Cleveland's Sand Bar - ‬17 min walk
  • ‪Zorba's Greek Cuisine - ‬9 min drive
  • ‪The Stoned Crab - ‬6 min drive

About this property

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

Beachfront resort with calming spa services
Viva Fortuna Beach by Wyndham, A Trademark All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. At Viva Fortuna Beach by Wyndham, A Trademark All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi. This Victorian resort also offers a complimentary children's club, an outdoor pool and a children's pool. Self parking is free.

This 3.5-star Freeport resort is smoke free.

  • 276 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
Viva Fortuna Beach by Wyndham, A Trademark All Inclusive offers 276 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Freeport resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hacienda Don Diego
  • Junkanoo
  • Viva Café
  • Viva La Pizza

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive on 26 Nov 2024 start from NZ$500.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

Yep, Viva Fortuna Beach by Wyndham, A Trademark All Inclusive has a free self car park.

Are there any beaches close to Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

The closest beach to Viva Fortuna Beach by Wyndham, A Trademark All Inclusive is Taino Beach (3.4 km).

Is there a spa on site at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

Yep, there is an onsite spa at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Viva Fortuna Beach by Wyndham, A Trademark All Inclusive have a pool?

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive features a full-service spa, a nightclub and an outdoor pool.

What makes Viva Fortuna Beach by Wyndham, A Trademark All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive.

Is Viva Fortuna Beach by Wyndham, A Trademark All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Viva Fortuna Beach by Wyndham, A Trademark All Inclusive is a hit with families.

Is there a free airport shuttle available at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

No, Viva Fortuna Beach by Wyndham, A Trademark All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

No, pets and service animals are not allowed.

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 252 out of 1005 reviews" "
Rating 8 - Good. 275 out of 1005 reviews" "
Rating 6 - Okay. 215 out of 1005 reviews" "
Rating 4 - Poor. 125 out of 1005 reviews" "
Rating 2 - Terrible. 138 out of 1005 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed the array of activities! Beach was beautiful and fun. Kayaking, paddle boards available. Yoga, Zumba, beach volleyball, bingo by the pool, live entertainment, game room for the kids and dancing galore in the main hall as well as the disco! Friendly, welcoming staff!
Stayed 7 nights in Aug 2024

8/10 Good

Brandie

Disliked: Cleanliness, property conditions & facilities
I really enjoyed the staff for!the entertainment. The resort is well over due for an upgrade. My bathroom had a lot of mold in the shower but I took care of it with a little bleach. The free sailboating, snorkeling, And kayaking was fun. I didn't like when the people from the cruise ships came because it limited our dining. The bartender Freddy was awesome. He was very friendly and gave great service.
Stayed 5 nights in Jul 2024

6/10 Okay

Troy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in need of some updates. I would also recommend a bit more local dishes added to the daily menu and not recycle food
Stayed 2 nights in Aug 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was good,went for my husband Birthday and they was supposed to decorate the room and have cake for him,but they never did not anything thing,and this was the first hotel you had to pay to use the safe.the food in the restaurant was not that good,how ever the buffet food was really good .the entertainment every night was awesome.
Stayed 6 nights in Aug 2024

8/10 Good

Jeremiah, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how green and very serene the place was, it made my stay twice more peaceful than I even expected. Didn’t quite like how there was only one pool and you had to get in really before it turns into a party. In general, it’s a beautiful place.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ray

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 19 nights in Jul 2024

8/10 Good

Satvir

Liked: Cleanliness
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
The Staff is the best part
The property is very large and did not have enough towels and servers to handle the number of guests on the property without long wait times. The food is subpar and bland but the drinks were great and the bartenders were the saving grace. The bed was EXTREMELY uncomfortable, it felt like concrete with zero spring or bounce. The bathroom was waaay too small (opening the door bumped into the shower and the toilet). The room was overall very uncomfortable and linens were old. The staff were friendly and did their best to entertain the guests.
Stayed 4 nights in Aug 2024

4/10 Poor

sheryl

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

gaelle

Stayed 4 nights in Jul 2024

6/10 Okay

Anitha

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The rooms was not very clean, shower was very dirty floor sandy, grout black and gross. No hot water. Door not properly locked, huge opening under the door. All living insects could easily walk through.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did a very nice job. Good value
Stayed 7 nights in Jul 2024

8/10 Good

Urshila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities
July 11th,2024 - 6 day stay with 4 adults & 3 children ages 10,14,& 16. We had a very enjoyable 45th anniversary vacation celebrating with our family. All inclusive dining & drinks were very convenient with at least 4 different venues. There was a good variety of dishes to choose from. Overall the food was good. We visited the pool & beach bar, as well as the main activity area bar, often for tropical drinks. We enjoyed the pool & beach everyday. There was staff lead activities everyday for all ages if you chose to participate. Our routine was breakfast, then back & forth beach &/or pool, lunch at main cafeteria or beach/pool snack bar, back to beach &/or pool, head to room to clean up & head to dinner, take in live entertainment show around 9 to 9:30 each night, with music/dancing afterwards to round out the evening. This resort is very family fun & games oriented with daily activities available for all. The staff loves music & dancing where appropriate. One of the activities that the whole pool crowd could not get enough of was the pool pillow fights! It had everyone rolling in laughter! We sailed on 4 person catamarans along our beach area with the guidance of resort staff. We enjoyed a mid morning shuttle one of the days to Lucayan market for some local shopping & lunch. This resort is not a high end 4 or 5 start resort, but it’s clean, good service, good beach & pool, good food & drink all-inclusive & the staff’s intent is for you to enjoy & we did !
Stayed 6 nights in Jul 2024

8/10 Good

Ajai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property. Staff was nice and helpful
Stayed 4 nights in Jul 2024

6/10 Okay

Martine

Disliked: Property conditions & facilities
Their room needs improvement and cockroaches all over the place.
Stayed 7 nights in Jul 2024

6/10 Okay

Terra

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The location was great, the ocean was gorgeous. The rooms were old and needed a lot of maintenance.
Stayed 6 nights in Jun 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Claudius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized resort in the Bahamas. Wife thought the food was week, but I think it was comparable to other all inclusive resorts I have stayed
Stayed 3 nights in May 2024

2/10 Terrible

Jasmine Marie

Stayed 6 nights in Jul 2024

6/10 Okay

Kevin

Travelled with partner
Disliked: Cleanliness, amenities
I normally don’t write reviews but was compelled to do so with this resort. The main dining room had one too many flies around the uncovered food. That was super annoying. It was extremely hot, with no AC in any of the lounges. No cameras were near the rooms for safety. We didn’t appreciate the housekeeper only knocking on door one time then opened door even though we had locked the door. No bath towels were readily available for use. We had to wait at least 2 hours for towels. Most of the time, we had to use our beach towels because the regular towels provided were too rough on our skin. Overall, AC needs to be placed on dining areas including the Italian restaurant with enclosure. Stray cats were near us looking for food. Staff was friendly & food was mediocre. Lots of breakfast meals were cold & hard. Need to be mindful of the milk used for coffee, it was spoiled. Very little palm trees for shade. Pool & beach were ok. Entertainment was limited. Next time we book an all inclusive resort, it will definitely be adults ONLY.
Stayed 7 nights in Jun 2024

2/10 Terrible

Jamicia J

Travelled with family
Disliked: Cleanliness, property conditions & facilities
My first room smelled like mildew the towels had to be replaced the water wa cold and the electricity kept going out once they moved me to a new room the shower was leaking onto the floor the food was horrible and so was the drinks Flies swarmed around the buffet so we had to eat outside of the resort there really was no need for me to have all inclusive because I couldn’t eat any at the resort due to the conditions Also Expedia put the wrong terminal on my flight ticket and I almost missed my flight from Fort Lauderdale I will never ever booked with you all or recommend anyone to
Stayed 3 nights in Jun 2024

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an overall good stay. The beds are a tiny bit hard but not bad. The rooms are not the most updated but we’re totally fine. We weren’t in them much anyways. The a/c was amazing! The beach is amazing. Soft white sand, and there’s two small reefs that had more fish than some of the snorkeling excursions had! The food is probably my biggest complaint. It was just meh. You have access to a buffet breakfast lunch and dinner but it’s only open for specific times. I think it was 7-11, 12-2:30 and 5-10. So if you happen to come back from an excursion between those times you are out of luck. The beach snack bar is open in the between times but they only served hamburgers in warmer trays that were always covered with flies. There are 3 other restaurants for dinner options but unfortunately you have to reserve ahead of time on the app, and when I say ahead of time I mean like a week out. They are always consistently booked. We only got into 2 the whole time we were there. The Mexican food was ok. The viva gourmet was gross. Literally everything tasted old and stale. The food in the buffet was ok, but nothing great. Everything was just blah. And a HUGE lack in vegetables. By the end of the week I was dying to have some vegetables! The stores have hours but they don’t actually follow them. I needed to grab two more souvenirs before I left but even 45 min past opening they still weren’t open. The pools also close at 5pm! Absolutely insane when it doesn’t even get dark til 10.
Stayed 5 nights in Jun 2024

8/10 Good

Whynie Tonika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

ray

The property needs an upgrade
Stayed 1 night in Jun 2024