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Hilton Galveston Island Resort

3.5 star property
Beachside hotel to enjoy outdoor pool and sand beach
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Galveston Island Resort

Superior Room, 2 Queen Beds, Accessible, Bay View (Bathtub)
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Exterior
Presidential Suite, 1 Bedroom | Living area
Ballroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Breakfast available
  • Laundry
The price is NZ$239
includes taxes & fees
10 Feb - 11 Feb

Explore the area

Map
5400 Seawall Blvd, Galveston, TX, 77551
  • Seawall Beach
    ā€Ŗ1 min walkā€¬
  • Galveston Island Convention Center
    ā€Ŗ3 min walkā€¬
  • 61st Street Fishing Pier
    ā€Ŗ9 min walkā€¬
  • Galveston, TX (GLS-Scholes Intl.)
    ā€Ŗ10 min driveā€¬

Room options

View all photos for Superior Room, Bay View

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Superior Room, Bay View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • Bay view
  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living area

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Bay View

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds, Bay View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Premium View)

View from room

Room, 1 King Bed (Premium View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Accessible, Bay View (Bathtub)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds, Accessible, Bay View (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bay View (Bathtub)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bay View (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Bay View

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, 2 Queen Beds, Bay View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Gulf View)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed (Gulf View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Balcony, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible

View from room

Premium Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Resort: Galveston-On The Beach, an IHG Hotel

Pool
Spa
Kids pool
Free WiFi
4.1 out of 5, Very good, (1002)
The price is NZ$205
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Holiday Inn Resort: Galveston-On The Beach, an IHG Hotel

About the area

Galveston

Hilton Galveston Island Resort places you steps from Seawall Beach and within a short 5-minute stroll of Galveston Island Convention Center. Highlights at this beachfront hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Palm Court, serves American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site outdoor swimming pool, 24-hour gym and Hot tub. Added amenities include free Wi-Fi in public areas, a sauna and a conference centre. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of a cruise terminal shuttle. .Attractions within a 10-minute drive of this Midtown hotel include Port of Galveston Cruise Terminal and Galveston Seawall.
View more Resorts in GalvestonOpens in a new window

What's nearby

  • Galveston Island Convention Center - 3 min walk
  • Galveston Island Historic Pleasure Pier - 3 min drive
  • Moody Gardens - 5 min drive
  • Galveston Schlitterbahn Waterpark - 5 min drive
  • Port of Galveston Cruise Terminal - 6 min drive

Getting around

  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ā€ŖMcDonald's - ā€¬10 min walk
  • ā€ŖWhataburger - ā€¬2 min drive
  • ā€ŖStarbucks - ā€¬15 min walk
  • ā€ŖRainforest Cafe - ā€¬2 min walk
  • ā€ŖSonic Drive-In - ā€¬15 min walk

About this property

Hilton Galveston Island Resort

Beachside hotel to enjoy outdoor pool and sand beach
As a guest of Hilton Galveston Island Resort, you'll find an outdoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 14004 square feet (1301 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at Hilton Galveston Island Resort. For a fee, parking is available.

This Galveston hotel is smoke free.

  • 239 guestrooms or units
  • 16 levels
  • Conference rooms
  • 14004 sq ft of conference space
  • 1301 sq. m of conference space
  • Built in 1985
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hilton Galveston Island Resort offers 239 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and hairdryers.

This Galveston hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Additionally, rooms include free newspapers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Parking on site (USD 16.24 per night)
  • Valet parking on site (USD 28.14 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 108.25 per week)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 21 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Palm Court

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14,004 square foot of space)
  • Meeting rooms

Outdoors

  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19.00 to 21.00 for adults and USD 10.00 to 10.00 for children
  • Self-parking fee: USD 16.24 per night
  • Valet parking fee: USD 28.14 per night (in/out privileges)
  • Uncovered extended parking fee: USD 108.25 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Galveston Hilton Resort
Galveston Island Hilton Resort
Hilton Galveston Island
Hilton Galveston Island Resort
Hilton Galveston Resort
Hilton Island Galveston Resort
Hilton Island Resort
Hilton Island Resort Galveston
Hilton Resort Galveston
Hilton Resort Galveston Island
Hilton Galveston Island Hotel Galveston
Galveston Hilton
Hilton Galveston Island
Hilton Galveston Island Resort Resort
Hilton Galveston Island Resort Galveston
Hilton Galveston Island Resort Resort Galveston

Frequently asked questions

What is the cancellation policy at Hilton Galveston Island Resort?

Hilton Galveston Island Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Galveston Island Resort?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Hilton Galveston Island Resort on 10 Feb 2025 start from NZ$239.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Galveston Island Resort?

Yep, Hilton Galveston Island Resort has a self car park for USD 16.24 per night. Uncovered extended parking costs USD 108.25 per week.

Are there any beaches close to Hilton Galveston Island Resort?

Yep, Hilton Galveston Island Resort is a short 1-minute walk from Seawall Beach.

Does Hilton Galveston Island Resort have a pool?

Yep, and guests love it! Hilton Galveston Island Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What makes Hilton Galveston Island Resort a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Galveston Island Resort.

Is Hilton Galveston Island Resort family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Galveston Island Resort is a hit with families.

Does Hilton Galveston Island Resort serve breakfast?

Yep, cooked-to-order brekkie is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Galveston Island Resort?

No, Hilton Galveston Island Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Galveston Island Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Galveston Island Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hilton Galveston Island Resort?

No, pets are not allowed.

Hilton Galveston Island Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 605 out of 1125 reviews" "
Rating 8 - Good. 216 out of 1125 reviews" "
Rating 6 - Okay. 132 out of 1125 reviews" "
Rating 4 - Poor. 89 out of 1125 reviews" "
Rating 2 - Terrible. 83 out of 1125 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has everything. Breakfast was a ten out of ten. Staff exceeded expectations as far as hospitality goes. Very kind considerate and helpful. I will be staying here again in the future.
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Bonnie

Travelled with family
Liked: Cleanliness
Check in starts at 4. We waited 1.5 hours for our room to be ready. Went to the desk at 4 our room wasn't ready. We had dinner plans at 5. At 530 I received a text that our room was ready. The shower was warm. I like a steamy shower. I was freezing in the shower. It is a very nice property. Room was very nice. We stayed here for one night. Pool is very nice.
Stayed 1 night in Oct 2024

4/10 Poor

Laura

Liked: Staff & service
The shower took forever to warm up and shower was very dirty. Walls were very thin and I couldnā€™t sleep due to hearing people above.
Stayed 1 night in Oct 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I think the check-in process was very long. The lines were long. Also think when you put a room for sale that says balcony, I think you should specify what type of balcony because we were facing a parking lot which we would not have paid extra for that.
Stayed 1 night in Oct 2024

2/10 Terrible

Charlene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I check out on Saturday refused to stay there again. Sure wish I could have got my will not stay here again1/2 my money back! Bed were terrible mattress hard not comfortable at all or air conditioning wasnā€™t working in our room maintenance man came in and the unit was frozen. Had to wait for a long time for them to get our unit working at all these people coming in and out of our room, trying to fix it
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean. Loved having a drink outside before dinner. Dinner was great.
Stayed 1 night in Oct 2024

10/10 Excellent

chai

Travelled with family
Liked: Amenities
Excellent stay! Clean and very well maintained.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

10/10 Excellent

Mable

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Not so impressed!
It would be 2 stars except breakfast buffet and staff there were excellent. There was NO wifi service and there were guest telephone issues while I was there. NO self serve parking stalls available so had to pay extra for valet just to get a spot.
Stayed 1 night in Oct 2024

10/10 Excellent

Cinthya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the great customer service
Stayed 2 nights in Sep 2024

10/10 Excellent

Mike Vander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Buffy, Berwick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not stay again, they charge for parking.
Stayed 1 night in Sep 2024

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay. Need 2 valets on duty during busy time
Love staying at the Hilton Galveston. Tommy, a valet, was wonderful and did a superb job in helping us with our luggage and getting our car. Two issues: (1)was unable to connect computers from our room. Was able to connect at the front dest but not in our room. Frustrating. (2) the valets , Grayson and Tommy, were absolutely superb and did a wonderful job. My issue is that during this stay there was only one valet on duty and during busy checkin/checkout times he would be taking luggage to a room or getting luggage from a room, which takes time but leaves the valet station unattended. Paying $26 per day, certainly expect the hotel to have more than one valet on duty during known busy times. Having only one valet on duty is not fair to the valets or the guests paying $26 per day. This is a management problem and not an issue with the valets, who were working as hard as they could to cover two venues: parking/getting cars and delivering/picking up luggage for guests.
Stayed 2 nights in Oct 2024

2/10 Terrible

Elvira

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
First Day we got there Women in front Desk said your Room is not ready I said ok We wait than she said said if I want room with only Windows I told her no than she said let me see if other Room is ready I told her ok .Than we went up our Room Phone and Internet not working.we went down told them she has they had problem sense August hm hm than cleaning our Room she always come late.No we where not happy for Money we paid
Stayed 3 nights in Oct 2024

10/10 Excellent

Lara

Travelled with partner
Liked: Amenities
Great location, perfect view of the ocean. Very friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jeffrey

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great One You Get Past the Front Desk
I had a great stay -- except for the check-in and front desk manager. My room was promised @ 4:00. Not ready. I asked how long, Jamie at the desk could not tell me so I sat in the lobby with my suitcase. Went back at 5:00, again Jamie said she could not tell me. I had plans for the evening and could not change and she could care less. Did not offer a cup of coffee or anything just told to wait. I went back at 6:00, again she could not tell me when. I then called the Hilton customer support line. They called the hotel then came back on the phone and said go to the desk, my room was ready. Shazzam it all of a sudden it was ready...why did it take that call? No apologies from the desk or anything. The Hilton was great...as I said after you get past the front desk. I would not mind visiting a Hilton again but not the one on the Galveston seawall. I will NOT go back due to mismanagement at the front desk and not caring attitude by all, especially Jamie.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay overall.
Stayed 1 night in Oct 2024

2/10 Terrible

Jonathan

Did not get the room that we reserved. Reserved a room with one king side bed and walk in shower. We were given a room with two queen beds and a regular shower. Not happy at all.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great place! Amazing pool. Really good food and the rooms are very nice.
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Carla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024