2/10 Terrible
Gregory
6 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first and last time I will ever stay at a Red Roof Inn. The room was sparsely furnished and the desk chair was old, beaten up rusty and didn't roll on the floor well. There were crackes in the walls and some mold in the bathroom. The property is infested with huge roaches that come out after sun down. There was a thunderstorm that knocked out power and when it came back on the room had no air conditioning unlit later in the evening, even though other rooms had working AC at that time. After the storm, we didn't have hot water for 2 days. Other guests had this issue too. They only give you 2 little, almost hand towels to use in the shower room. I had to tell the front desk that the hair dryer didn't work. They replaced it by just putting another wall mounted unit on the counter, leaving the broken one on the wall. I also had to tell the front desk that the shower gel was empty, the cleaning crew did not fill it until I said something and only filled it once. The bath mat was never replaced while I was there. When bringing these issues to the front desk, I was met with attitude. This is a terrible hotel and I would not recommend it to anybody.
Gregory
Stayed 4 nights in Aug 2024