Embassy Suites by Hilton Anaheim South

3.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Anaheim South

Outdoor pool, open 7:00 AM to midnight, pool loungers
Exterior
Suite, 1 King Bed, Non Smoking (Larger Suite)
Suite, 1 King Bed, Non Smoking, Corner | Living area
Outdoor pool, open 7:00 AM to midnight, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Pool
The price is NZ$220
includes taxes & fees
29 Jan - 30 Jan

Explore the area

Map
11767 Harbor Blvd, Garden Grove, CA, 92840
  • Anaheim Convention Center
    ‪18 min walk‬
  • Great Wolf Lodge Water Park
    ‪19 min walk‬
  • Anaheim GardenWalk
    ‪3 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪19 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(110 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Larger Suite)

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Shower Only)

8.6 out of 10
Excellent
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, View (Firework View)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

8.8 out of 10
Excellent
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, View (Firework View)

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(100 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Corner

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Garden Grove

At Embassy Suites by Hilton Anaheim South you'll be 2.8 km (1.7 mi) from Disney California Adventure® Park and 3 km (1.8 mi) from Downtown Disney® District. Highlights at this hotel include a restaurant, an outdoor swimming pool and free cooked-to-order breakfast. .The restaurant, Serengeti A Garden Tavern, serves American cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and pool loungers. 10000 square feet (929 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include a free manager's reception, Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also self parking, along with the convenience of a theme park shuttle. .Sights within a 10-minute drive of this 3.5-property class Garden Grove hotel include Disneyland® Resort and Angel Stadium of Anaheim.

What's nearby

  • Anaheim Convention Center - 18 min walk
  • Disneyland® Resort - 5 min drive
  • Disney California Adventure® Park - 5 min drive
  • Angel Stadium of Anaheim - 5 min drive
  • Downtown Disney® District - 7 min drive

Getting around

  • Orange Station - 11 min drive
  • Orange County, CA (SNA-John Wayne) - 19 min drive

Restaurants

  • ‪Joe's Italian Ice - ‬4 min walk
  • ‪Jack in the Box - ‬4 min walk
  • ‪Del Taco - ‬6 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Roscoe's House of Chicken & Waffles - ‬9 min walk

About this property

Embassy Suites by Hilton Anaheim South

Suburban hotel with free breakfast and 24-hour fitness centre
Embassy Suites by Hilton Anaheim South offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business centre, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Anaheim South. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Anaheim South was completed in February 2020.

This 3.5-star Garden Grove hotel is smoke free.

  • 1 building
  • 375 guestrooms or units
  • 14 levels
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 2001
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Anaheim South offers 375 accommodations with laptop-compatible safes and a safe. This accommodation has separate sitting areas and is furnished with twin sofa beds. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, designer toiletries and complimentary toiletries.

This Garden Grove hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 10.95 per 24-hour period)

Parking and transport

  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Serengeti A Garden Tavern

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Pool gate
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Twin sofa bed

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to midnight
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Anaheim South
Embassy Suites Hotel Anaheim South Garden Grove
Embassy Suites Anaheim - South Garden Grove, Orange County, CA
Embassy Suites Anaheim South / Disneyland Hotel Garden Grove
Embassy Suites Anaheim South Hotel
Embassy Suites Garden Grove
Garden Grove Embassy Suites
Embassy Suites Anaheim South Garden Grove
Embassy Suites Hilton Anaheim South Hotel Garden Grove
Embassy Suites Hilton Anaheim South Hotel
Embassy Suites Hilton Anaheim South Garden Grove
Embassy Suites Hilton Anaheim South
Embassy Suites By Hilton Anaheim South Garden Grove
Embassy Suites Anaheim South Hotel
Embassy Suites Garden Grove
Garden Grove Embassy Suites
Embassy Suites by Hilton Anaheim South Hotel
Embassy Suites by Hilton Anaheim South Garden Grove
Embassy Suites by Hilton Anaheim South Hotel Garden Grove

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Anaheim South?

Embassy Suites by Hilton Anaheim South offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Anaheim South?

As of 19 Jan 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Anaheim South on 29 Jan 2025 start from NZ$219.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Anaheim South?

Yep, Embassy Suites by Hilton Anaheim South has a self car park with in/out privileges for USD 25.00 per night.

Are there any beaches close to Embassy Suites by Hilton Anaheim South?

The closest beach to Embassy Suites by Hilton Anaheim South is Bolsa Chica State Beach (16.3 km).

Does Embassy Suites by Hilton Anaheim South have a pool?

Embassy Suites by Hilton Anaheim South has a pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to midnight.

Does Embassy Suites by Hilton Anaheim South have a waterslide?

No, there is no waterslide at Embassy Suites by Hilton Anaheim South, but Great Wolf Lodge Water Park is a short 19-minute walk away.

Is Embassy Suites by Hilton Anaheim South family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Anaheim South is a hit with families.

Does Embassy Suites by Hilton Anaheim South serve breakfast?

You bet, our guests are hooked on the free cooked-to-order breakfast here! Offered daily from 6:30 AM to 9:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Anaheim South?

No, Embassy Suites by Hilton Anaheim South does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Anaheim South?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Anaheim South?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Anaheim South Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 911 out of 1744 reviews" "
Rating 8 - Good. 334 out of 1744 reviews" "
Rating 6 - Okay. 225 out of 1744 reviews" "
Rating 4 - Poor. 127 out of 1744 reviews" "
Rating 2 - Terrible. 147 out of 1744 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

LEON

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property over all was very nice. The breakfast was my favorite part. However my room was near and elevator and I heard it all night long. There are only two elevator and it does take a very long time going up and down.
Stayed 3 nights in Oct 2024

8/10 Good

Eliana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The stay was great and comfortable. The only reason I did not rate at "excellent" was because there was only one set of elevators functioning and at one point, one of the elevators went out of service. Everyone waited for about 20 minutes just to get in the elevator. It would then only go down one floor at a time. Some of us decided to take the stairs (9 floors up). What a workout!
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
We had a great time during our stay. The only negative was the elevators were a little crowded toward end of breakfast with only 2 working on Saturday and 3 on Sunday. The rooms were very clean. The kids had a great time in the pool and jacuzzi. The customer service was great from getting us rooms next to each other, getting us extra pool and room towels, printing a document, and providing a room extra key. Great place to stay.
Stayed 2 nights in Oct 2024

8/10 Good

Karl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Kristen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were all friendly and polite. The hot breakfast buffet was adequate. Main issue was the room. The bathroom fan was either broken or nonexistent, and the moisture and mugginess after each shower was thick and unpleasant. After 4 days in a two room suite with a family of five, this resulted in a pervasive damp environment and a noticeable odor of mildew every time we stepped back into the room. The windows didn't open, understandable when you're on the 11th floor, but it would have been nice to air out the mustiness. The carpet was stiff and sticky to the touch - all the more suggesting that the humidity remained at a too-high level, but also hinting at gross dirtiness under foot. This is why I usually keep socks on in hotel rooms - - - ick. But everything was so wet, they got gross quickly, so the socks came off and things got even more gross. The shower faucet also dripped. The bathroom sink hot water was BOILING hot - - inappropriately so. I have teens now but I would have been nervous about them getting burned as younger kids. Not room related but the last point that stood out was that the parking lot spaces are TINY. My average-sized truck (not an f350 or anything crazy) was right on the lines on both sides of the space. This made us really nervous that we were going to get door dings from people next to us, and obviously made it challenging for us to get in and out. I'm from So Cal, I know parking space is at a premium sometimes, but that was noticeably tight.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience, tight parking spaces but a lot of spaces. Check in and out was fast and easy.
Stayed 1 night in Oct 2024

4/10 Poor

Rita

Stayed 4 nights in Oct 2024

8/10 Good

Shalisha, Queen Creek

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Convenient to Disneyland, comfortable beds, quiet bedrooms, roomy, clean. Breakfast buffet is pretty good. Staff nice and helpful. Cons: Towels scratchy, some elevators broken part of the time so working ones were very busy, tub very narrow, Door keys stopped working on us twice. Limited parking in front and rear door access would not work.
Stayed 4 nights in Oct 2024

6/10 Okay

Bradley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Cassie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

James

Stayed 1 night in Sep 2024

6/10 Okay

Dezhan

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Joshua

Stayed 1 night in Sep 2024

6/10 Okay

Faamoana

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
How to ruin an anniversary
Our sink had clogged up and the contents was black sludge that smelled. This was there before we checked in. We had a dinner date that evening that we cancelled because it took them 3 hours to get maintenance to fix it (which they took an hour only to find that they didn't do anything to it) and then try to get us another room that was smaller. I wasn't having it. I paid extra for a better room. Finally they got us a comparable room, but by that time it was bedtime. Thanks for ruining our anniversary.
Stayed 2 nights in Oct 2024

4/10 Poor

Maria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Denyse, Reseda

Liked: Cleanliness, staff & service
Under renovation. No gift shop and they charged $8 for a cup of milk! Usual good standard of room. 2 elevators also out of service for renovation. No mention of any of this on their page or once reservation was made.
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young fellow that checked us in and out provided excellent customer service! Unfortunately I did not get his name Enjoyed the delish breakfast and the complimentary happy hour
Stayed 5 nights in Oct 2024

10/10 Excellent

praveen kumar

Stayed 1 night in Aug 2024

10/10 Excellent

Loren

Stayed 3 nights in Oct 2024

10/10 Excellent

Lana, San Diego

Stayed 1 night in Oct 2024

6/10 Okay

Lorita

Stayed 1 night in Jul 2024

4/10 Poor

Sylvia

Mold on the coffee pot , the showers terrible , didnt get clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Ingrid

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room we checked into was dirty. The bathtub was not clean. There was residue from the water that was not drained. The second room we found a dirty underwear. The elevators were not working and there were no signs that it wasn’t working.
Stayed 3 nights in Oct 2024

8/10 Good

Marlene

Travelled with family
Liked: Room comfort
Hotel does not have waterfall in lobby as depicted on pictures. I believe the front lobby pictures should be updated on website. Food was great, good quality, eggs made to order, fresh fruit. Ample variety. Service from dinning area staff was 10/10. Clean
Stayed 4 nights in Sep 2024