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The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

4.0 star property
Family-friendly hotel with 2 restaurants and fitness centre

Photo gallery for The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Exterior
Meeting facility
Meeting facility
Down duvets, in-room safe, desk, iron/ironing board
Waterslide

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
The current price is NZ$251
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
705 Cherokee Orchard Road, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Anakeesta
    ‪12 min walk‬
  • Gatlinburg Convention Center
    ‪14 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, Partial View (Partial View)

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Partial View (Partial View)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Two King Beds, Non Smoking, City View

Down duvets, in-room safe, desk, iron/ironing board

Room, Two King Beds, Non Smoking, City View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Shower/bath combination
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 King Beds, Balcony, Partial View (Partial View)

Down duvets, in-room safe, desk, iron/ironing board

Room, 2 King Beds, Balcony, Partial View (Partial View)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Shower/bath combination
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Private bathroom
Shower/bath combination
  • 56 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Down duvet
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Down duvet
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Two King Beds, Non Smoking, Mountain View

Down duvets, in-room safe, desk, iron/ironing board

Room, Two King Beds, Non Smoking, Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Shower/bath combination
Hairdryer
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, City View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Down duvet
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Down duvet
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Partial View, Lower Floor)

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony (Partial View, Lower Floor)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

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About the area

Gatlinburg

A family-friendly stay in Gatlinburg awaits you at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg. Within just a 15-minute stroll, you'll find popular places like Ripley's Aquarium of the Smokies and Anakeesta. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a bar/lounge. .Enjoy the gym, Hot tub, kids' swimming pool and waterslide. 25000 square feet (2323 square metres) of event facilities include 14 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 4-property class Gatlinburg hotel include Gatlinburg Convention Center and SkyPark.

What's nearby

  • Ripley's Aquarium of the Smokies - 11 min walk - 1.0 km
  • Anakeesta - 12 min walk - 1.0 km
  • Gatlinburg Convention Center - 14 min walk - 1.3 km
  • SkyPark - 15 min walk - 1.3 km
  • Gatlinburg Space Needle - 16 min walk - 1.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬16 min walk
  • ‪Cliff Top Grill & Bar - ‬10 min walk
  • ‪Anakeesta Smokehouse - ‬14 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬14 min walk
  • ‪Subway - ‬10 min walk

About this property

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Family-friendly hotel with 2 restaurants and fitness centre
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. A fitness centre, a terrace, and gift shops/newsstands are also featured at the family-friendly The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Gatlinburg hotel.

  • 300 guestrooms or units
  • 15 levels
  • 2 dining venues
  • 25000 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 1976
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offers 300 accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to balconies. Beds feature down duvets. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 16.95 for adults and USD 6.95 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 25,000 square feet of conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 16.95 for adults and from USD 6.95 for children
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gatlinburg Park Vista
Gatlinburg Park Vista DoubleTree
Hilton Gatlinburg Park Vista
Park Vista DoubleTree Hilton
Park Vista DoubleTree Hilton Gatlinburg Hotel
Vista DoubleTree Hilton
Vista DoubleTree Hilton Hotel
Park Vista DoubleTree Hilton Hotel Gatlinburg
Park Vista DoubleTree Hilton Gatlinburg
The Park Vista a DoubleTree by Hilton Gatlinburg
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Hotel

Frequently asked questions

What is the cancellation policy at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg?

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg on 20 Apr 2025 start from NZ$251.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg?

Yep, The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg has an uncovered self car park with in/out privileges for USD 15.00 per night.

Does The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg have a pool?

Yep, and guests love it! The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg has an indoor pool and a kids' pool.

Does The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg?

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg features an indoor pool, 1 hot tub and 2 restaurants.

What makes The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg a romantic place to stay?

1 hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg.

Is The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg is a hit with families.

Does The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg serve breakfast?

You bet, our travelers give a thumbs up to the cooked-to-order breakfast here! Offered daily between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg?

No, The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg does not offer an airport shuttle service.

Is there a bar or restaurant at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1024 out of 1630 reviews
Rating 8 - Good. 351 out of 1630 reviews
Rating 6 - Okay. 157 out of 1630 reviews
Rating 4 - Poor. 57 out of 1630 reviews
Rating 2 - Terrible. 41 out of 1630 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shacouria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property the staff are awsome really made a point to take care if you. The place was clean and the common areas were kept very clean unlike a lot of places.
Stayed 3 nights in Dec 2024

10/10 Excellent

Trenton, Loganville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ronnie at the front Desk was so very pleasant, professional, and kind. He was very knowledgeable with the area and helpful with any issues and questions. The in-hotel dining was excellent and the Elevators were very fast, so you were never waiting long to get down and up to your room.
Stayed 5 nights in Dec 2024

8/10 Good

Brittany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
We come here multiple times a year and definitely every Christmas. Love all the decorations for christmas. My family decided starting next year they want to try another hotel as this one is getting pretty dated , really dislike the parking fee now. This hotel is not convenient in anyway to walk anyway. Also with a child with dog allergies it has made it difficult to continue coming here since the rooms are not separated for pets and you cant get all of the dog hair and dander out of the rooms. I dont see a difference in non smoking rooms ( back in the day) vs non pet rooms.
Stayed 4 nights in Dec 2024

10/10 Excellent

Modesto

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had a fantastic experience! The staff were incredibly friendly and attentive, making check-in and check-out a breeze. The food served at the hotel was delicious, with a great variety of options that catered to all tastes. My room was spacious and well-maintained, featuring two king beds that provided plenty of comfort. It was also very clean, which I always appreciate. The hotel is situated in a great location, with lots to do nearby, from shopping to dining and entertainment. Overall, I would highly recommend this hotel for anyone looking for a comfortable stay with excellent amenities and a prime location. I will definitely be returning!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Erica

Stayed 1 night in Dec 2024

10/10 Excellent

Cassie

Liked: Amenities, property conditions & facilities
Loved it
Stayed 1 night in Dec 2024

10/10 Excellent

The Poet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

RANDALL, lanett

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dacia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mayli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how the room had the biggest bottles of shampoo, conditioner, body wash and lotion. I never had to use my travel size. Extremely convenient. The water pressure in the shower was amazing as well. The rooms were always cleaned and made. I loved their hospitality.

10/10 Excellent

Jeffrey

Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Stayed 2 nights in Nov 2024

4/10 Poor

Lauren

Travelled with partner
Liked: Cleanliness
For the price which is way over priced I expected better conditions, if you stay on a windy day the wind howls extremely loudly and shakes your windows and room to the point that sleep is not an option, found several bugs in my room and stains on towels, and sound travels up from the lobby no matter how high your floor I could hear very obnoxious guests carrying on throughout the night
Stayed 2 nights in Dec 2024

8/10 Good

alkarim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Dec 2024

6/10 Okay

Branden

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No parking and the price too eat there is crazy expensive.
Stayed 2 nights in Dec 2024

4/10 Poor

Jessie

Liked: Cleanliness, property conditions & facilities, room comfort
Bears----dont care like employees
Was good except for the bears, didnt have anything in pickup but bear still ripped the bed cover up. Told the place the night before there was a bear on top of trucks tearing things up but they acted like it was no hig deal. I suggested someone like a security guard to detour the bears to protect the customers property and again i just get a shrug. Yes there are signs for bears but nothing was left in truck and the bears from memory just tear things up.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was absolutely amazing! The staff were very generous and kind! We enjoyed the indoor pool and slide in the facility as well as the complimentary cookies, those were a 10/10!
Stayed 4 nights in Dec 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

2/10 Terrible

Miltiadis

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
From stains on the walls both main room and bathroom, people in the parking lot with no parking pass, food in the pool, stains on my towels, our first room (817) door being broken/ not fitting into the door housing and the fix is putting wood shimmys in the door to adjust the height instead of fixing properly (which already had wood prior to the new wood being added) the wind howling to the point we couldn't sleep due to the poor insulation in our second room (402) which both shook the balcony window which is tolerable to shaking and whistling from the main door, the hallways full of garbage and people's room service sitting for over a day, and finally the worst is waking up to a bug in the bathroom crawling on my case of medicine which I had to shake off into the sink. In our first room our toiletries we're not replenished we had 1 towel, no body wash, no shampoo, half bottle of conditioner and a half used roll of toilet paper. Which I went downstairs and to get ourselves to refill.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kathleen

Stayed 2 nights in Oct 2024

8/10 Good

Bryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice time with my family here. Nice hotel with a lot of things to do. Restaurants, bar and swimming pool with slide. Kids loved it. Be prepared to use the tram or drive to where you need to go because the drive up to the hotel is steep. We did get to enjoy a rather heavy snow the night before we left. Overall, I would recommend staying here, especially with kids.
Stayed 4 nights in Nov 2024

6/10 Okay

Terry

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here for our family vacation. The location was great, but the hotel itself was very dirty. We had hair in the shower upon our arrival and it looked as if it had months worth of grime. The pull out couch was not cleaned, as it still had old, dirty linens when we pulled it out to sleep. The pool had gross things floating in it everyday, meaning it hadn't been touched all week. We did like that it was shallow enough for toddlers to play. The staff was friendly. None of it offset how dirty it all was.
Stayed 4 nights in Dec 2024