4/10 Poor
Cheryl
23 Jan 2025
Liked: Cleanliness, staff & service
Reception Desk never answered their phone so 4 times I had to go down the elevator to their desk to ask them to put the heat on as my room and entire 2nd floor was freezing. Also asked for a spread as the bed was hard and cold I received a duvet and slept under the covers all night, freezing! I'm home now, went to Urgent Care as I am sick which I attribute to the hotel being freezing on my floor and in my room! The shower never had hot water only the sinks in the bathroom so I had a "sponge bath". Also asked twice for a washcloth and was brought bath and hand towels which I did not need or want. Not what I expected..............
Cheryl
Stayed 1 night in Jan 2025