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Eastin Hotel Penang

4.0 star property
Waterfront hotel with full-service spa and 24-hour fitness centre

Photo gallery for Eastin Hotel Penang

Outdoor pool
Exterior
Lobby lounge
Minibar, in-room safe, individually furnished, desk
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking available
  • Room service
  • Breakfast available

Explore the area

Map
1 Solok Bayan Indah, Queensbay, Bayan Lepas, George Town, Penang, 11900
  • Queensbay Mall
    ‪1 min walk‬
  • RECSAM and Institute Pendidikan Guru
    ‪2 min drive‬
  • University of Science-Malaysia
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed (Eastin)

Deluxe Suite, 1 King Bed (Eastin)

Deluxe Suite, 1 King Bed (Eastin)

Highlights

Individually furnished
Air conditioning
Club Lounge
LCD TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe

Minibar, in-room safe, individually furnished, desk

Club Deluxe

Highlights

Individually furnished
Air conditioning
Club Lounge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Soho Suite

Soho Suite

Soho Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
LCD TV
Blackout curtains
Hairdryer
2 bathrooms
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, individually furnished, desk

Deluxe Room

Highlights

Individually furnished
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Minibar
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Soho Duplex (Family Room)

Soho Duplex (Family Room)

Soho Duplex (Family Room)

Highlights

Individually furnished
Air conditioning
LCD TV
Blackout curtains
2 bathrooms
Bidet
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, Sea View

Minibar, in-room safe, individually furnished, desk

Deluxe Room, Sea View

Highlights

Individually furnished
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Minibar
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, individually furnished, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Soho Suite

Bathroom

Soho Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Deluxe Room

Minibar, in-room safe, individually furnished, desk

Club Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Eastin Deluxe Suite

Minibar, in-room safe, individually furnished, desk

Eastin Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room With Sea View

Minibar, in-room safe, individually furnished, desk

Deluxe Room With Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Minibar, in-room safe, individually furnished, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Soho Duplex Room

Minibar, in-room safe, individually furnished, desk

Soho Duplex Room

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Eastin Suite

Minibar, in-room safe, individually furnished, desk

Eastin Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Friendly Suite

Minibar, in-room safe, individually furnished, desk

Friendly Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, individually furnished, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

George Town

At Eastin Hotel Penang you'll be steps from Queensbay Mall and 2 km (1.3 mi) from RECSAM and Institute Pendidikan Guru. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Danai Spa can include massages and body scrubs. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and kids' swimming pool. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Bayan Lepas hotel, attractions include KOMTAR and Gurney Drive.

What's nearby

  • Queensbay Mall - 1 min walk - 0.1 km
  • RECSAM and Institute Pendidikan Guru - 2 min drive - 2.3 km
  • University of Science-Malaysia - 3 min drive - 3.0 km
  • Penang International Sports Arena - 4 min drive - 4.2 km
  • TESCO - 5 min drive - 5.6 km

Getting around

  • Penang Sentral - 24 min drive
  • Penang (PEN-Penang Intl.) - 14 min drive

Restaurants

  • ‪Azuma Japanese Restaurant - ‬2 min walk
  • ‪Go Noodle House 有间面馆@Queensbay Mall - ‬2 min walk
  • ‪Sushi Tei - ‬2 min walk
  • ‪Hoshino Coffee - ‬2 min walk
  • ‪Wei Yi Unique Cafe - ‬1 min walk

About this property

Eastin Hotel Penang

Waterfront hotel with full-service spa and 24-hour fitness centre
Eastin Hotel Penang offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, spa services, and tour/ticket assistance are also featured at the business-friendly Eastin Hotel Penang. Self parking is free.

Smoking is allowed in designated areas at this 4-star George Town hotel.

  • 1 building
  • 328 guestrooms or units
  • 14 levels
  • Conference rooms
  • Built in 2009
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Eastin Hotel Penang offers 328 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. 40-inch LCD televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Danai Spa. Services include facials, body scrubs and body treatments. The spa is open daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site
  • Uncovered valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • On the waterfront

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eastin Hotel Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 178.20 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 32.50 for children
  • Valet parking fee: MYR 30 per day
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 178.20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eastin
Eastin Hotel
Eastin Hotel Penang
Eastin Penang
Eastin Penang Hotel
Hotel Eastin
Hotel Eastin Penang
Penang Eastin
Penang Eastin Hotel
Penang Hotel Eastin
Eastin Hotel Penang Bayan Lepas
Eastin Hotel Penang George Town
Eastin Penang George Town
Eastin Hotel Penang Hotel
Eastin Hotel Penang George Town
Eastin Hotel Penang Hotel George Town

Frequently asked questions

Is parking available at Eastin Hotel Penang?

Yep, Eastin Hotel Penang has a free self car park. Additionally there is uncovered valet parking for MYR 30 per day.

Are there any beaches close to Eastin Hotel Penang?

The closest beach to Eastin Hotel Penang is Ferringgi Beach (16.5 km).

Is there a spa on site at Eastin Hotel Penang?

Yep, Danai Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Eastin Hotel Penang have a pool?

Eastin Hotel Penang has an outdoor pool and a kids' pool.

Does Eastin Hotel Penang serve breakfast?

Sure does, buffet breakfast is on offer on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Eastin Hotel Penang?

No, Eastin Hotel Penang does not offer an airport shuttle service.

Is there a bar or restaurant at Eastin Hotel Penang?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Eastin Hotel Penang?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Eastin Hotel Penang?

No, pets and service animals are not allowed.

Eastin Hotel Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 233 out of 667 reviews
Rating 8 - Good. 280 out of 667 reviews
Rating 6 - Okay. 106 out of 667 reviews
Rating 4 - Poor. 36 out of 667 reviews
Rating 2 - Terrible. 12 out of 667 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ching Seng

Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service great amenities wonderful location
Stayed 2 nights in Nov 2024

6/10 Okay

Midori

Disliked: Cleanliness, amenities
close to queensbay mall. able to enjoy sea view from window especially sunrise.
Stayed 1 night in Nov 2024

10/10 Excellent

ainnurnizam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
thank you so much
Stayed 1 night in Nov 2024

8/10 Good

Swee Beng Jeridius

Travelled with family
Liked: Staff & service, property conditions & facilities
Next to Queensbay Mall which makes shopping and dining very convenient. Location is the best for those who need not venture into Georgetown area I.e. for those who have seen and done that at Georgetown attractions and eateries.
Stayed 2 nights in Nov 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of walkable restaurants. Close to shopping and night market.
Stayed 2 nights in Oct 2024

8/10 Good

Yuli

Travelled with family
Liked: Cleanliness, amenities
The hotel is conveniently located quite close to the airport so we elected to stay and look around Queensbay Mall for a day. There were plenty of places to eat right near the hotel and the shopping was great. The check in was very slow as they had allocated us a lower level of room than what we paid for and needed the manager to reassign the room. Breakfast was quite good but we would have loved to see some specific gluten free options. The rooms were ok. A bit dated but comfortable enough. I may choose to stay again if arriving in Penang late at night or during peak hour traffic.
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer Fang Ni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no double glazed windows to dampen the plane noise. Can hear neighbouring guests going in and out their rooms and can hear the water running in the rooms nearby. Not value for money.
Stayed 1 night in Oct 2024

6/10 Okay

wee yin

Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located close to the airport. Taxi to airport was 30 ringitts . Breakfast at the hotel I consider to be outstanding. Close to Queensbay Mail which is handy. Lovely swimming pool which catches the sun.
Stayed 2 nights in Sep 2024

10/10 Excellent

kee meng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mohanraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free mini bar was a plus.
Stayed 1 night in Aug 2024

4/10 Poor

JIEBO

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
noisy and old hotel
Very noisy from street noise. Sound proof very poor. Can't sleep due to the noise. Bathroom water can't away. Breakfast is poor and crowded. Near airport and free minibar are great though.
Stayed 1 night in Aug 2024

6/10 Okay

David, DeLand

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We’ve stayed here a number of times. This is the first time we’ve had a couple of substantial disappointments. Check-in was time consuming & messy—not because of ghe nice lady who eventually checked us in, but because the other staffers allowed two parties who showed up after us to cut in line & get fully taken care of ahead of us. It was a clear case of improperly trained staff who—due to lack of attention—reward rude, pushy customers and penalize more polite customers. The managers could see this if review the CCTV. Thankfully, once the energetic lady receptionist got her line clear she checked us in smoothly. Then, my wife was rather forcefully told to leave the breakfast area because the restaurant crew wanted to clean up early. It’s one thing to politely inform guests that food service is about to end (that’s fine & helpful), but to kick guests out who are merely sitting & conversing at a table—who does that? Apparently Easton now does. Service here has really gone down.
Stayed 1 night in Jul 2024

10/10 Excellent

KOK WENG

Stayed 6 nights in Jul 2024

10/10 Excellent

Kay Wee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Room is clean and quiet, with sea facing. Everything is functional, hot water bath was great. Service from the hotel staffs were excellent. Many eateries nearby with Queensbay Mall around the corner. Will stay again.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Staff can be
When I checked in, two ladies to front desk were busy on helping other guests to check in. There was another gentleman standing at the front desk next to those two ladies, he didn’t proactively help me check in, until one of the ladies asked me to go to that gentleman counter.
Stayed 3 nights in Jul 2024

8/10 Good

Mohd Navawee Husiany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Request in app King size but received 2 singles
Stayed 1 night in Jul 2024

8/10 Good

Kian Leong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Vincent

Business traveller
Stayed 2 nights in Jun 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Back to choose this hotel after 5 years back. Quite disappointed as seems the mattress quite hard and pillows too soft. The hotel condition seems like going downhills. They might consider doing some upgrading works.
Stayed 3 nights in Jun 2024

8/10 Good

Kok Hin, Singapore

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I like to hotel ambience, my room 711is overlooking the straits and can see the 1st Penang bridge.
Stayed 2 nights in Apr 2024

8/10 Good

Vincent, Haysville

Stayed 1 night in Apr 2024

10/10 Excellent

June

Stayed 1 night in Apr 2024

4/10 Poor

Jeremy

Business traveller
Disliked: Property conditions & facilities
Very Low water pressure for shower
The water pressure for the bath shower is super low. Not enough for a basic shower. :(
Stayed 1 night in Apr 2024