The Sebel Auckland Viaduct Harbour

4.0 star property
Eco-certified Auckland aparthotel in Auckland Central Business District with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sebel Auckland Viaduct Harbour

View from room
Property entrance
Exterior detail
Studio, 1 Queen Bed, City View
Deluxe Suite, 1 Bedroom (Marina) | Living area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Washer
    Washer
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
85-89 Custom St West, Auckland, 1001
  • New Zealand Maritime Museum
    2 min walk
  • Princes Wharf
    3 min walk
  • Queen Street Shopping District
    4 min walk
  • Auckland (AKL-Auckland Intl.)
    29 min drive

Room options

Deluxe Suite, 1 Bedroom, View (Marina)

Highlights

Air conditioning
Heating
Kitchen
Fridge
LCD TV
Washer/dryer
Separate bedroom
Hairdryer
  • 1 bedroom
  • 1 bathroom
  • Marina view
  • Sleeps 3
  • 1 Queen Bed

Studio, 1 Queen Bed, City View

Highlights

Air conditioning
Heating
Kitchen
Fridge
LCD TV
Washer/dryer
Hairdryer
Bathrobes
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Heating
Kitchen
Fridge
LCD TV
Washer/dryer
Separate bedroom
Hairdryer
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Marina View

Highlights

Air conditioning
Heating
Kitchen
Fridge
LCD TV
Washer/dryer
Separate bedroom
Hairdryer
  • 1 bedroom
  • 1 bathroom
  • Marina view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Auckland

The Sebel Auckland Viaduct Harbour puts you in the heart of Auckland, within just a 10-minute stroll of La Cigale Market at Britomart and Auckland Ferry Terminal. Highlights at this eco-friendly aparthotel include in-room kitchens, washers/dryers and free WiFi. .You can enjoy an LCD TV with satellite channels, and each apartment features a coffee/tea maker, free newspapers and in-room massages. A kitchen comes with a fridge, a microwave and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include dressing gowns, slippers and free toiletries. A safe, a hairdryer and an iron/ironing board are also available. Housekeeping is available on request. .This smoke-free aparthotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Other amenities include laundry facilities, express check-out and dry cleaning/laundry services. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Auckland Central Business District aparthotel include ANZ Viaduct Events Centre and University of Auckland.

What's nearby

  • Princes Wharf - 3 min walk - 0.3 km
  • Queen Street Shopping District - 4 min walk - 0.4 km
  • Auckland Ferry Terminal - 5 min walk - 0.5 km
  • Sky Tower - 8 min walk - 0.7 km
  • University of Auckland - 10 min walk - 0.9 km

Getting around

  • Auckland Britomart Station - 6 min walk
  • Halsey Street Tram Stop - 9 min walk
  • Auckland (AKL-Auckland Intl.) - 29 min drive

Restaurants

  • ‪Dr Rudi's Rooftop Brewing - ‬3 min walk
  • ‪Monsoon Poon - ‬1 min walk
  • ‪Ronnie's Cafe & Bakery - ‬3 min walk
  • ‪Andrew Andrew - ‬3 min walk
  • ‪Sushi Train - ‬1 min walk

About this property

The Sebel Auckland Viaduct Harbour

Eco-certified Auckland aparthotel in Auckland Central Business District with a 24-hour front desk
The Sebel Auckland Viaduct Harbour offers its guests complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. The eco-certified The Sebel Auckland Viaduct Harbour also features express check-in, express check-out, and discounted use of a nearby fitness facility. For a fee, parking is available. You'll have access to the indoor pool and health club at a partner property.

This 4-star Auckland aparthotel is smoke free.

  • 116 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
The Sebel Auckland Viaduct Harbour offers 116 air-conditioned accommodations with washers/dryers and minibars. LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Pool/Spa

  • Access to nearby indoor pool
  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 40 per day)
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Minibar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 58 per night

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In the city centre
  • Near a train station

Things to do

  • Health club (partner property) nearby
  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 116 units
  • At least 80% lighting from LEDs
  • Bed sheets changed on request
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Comprehensive recycling policy
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Water dispenser
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 58.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 40 per day
  • Rollaway bed fee: NZD 58.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Sebel
Auckland Sebel Suites
Sebel
Sebel Auckland
Sebel Suites
Sebel Suites Auckland
Sebel Suites Hotel
Sebel Suites Hotel Auckland
Sebel Auckland Viaduct Harbour Hotel
Sebel Viaduct Harbour Hotel
Sebel Auckland Viaduct Harbour
Sebel Viaduct Harbour
Sebel Suites Auckland Hotel Auckland Central
Sebel Hotel Auckland
Auckland Sebel Hotel
The Sebel Auckland Viaduct Harbour New Zealand
Sebel Auckland Viaduct Harbour Apartment
Sebel Viaduct Harbour Apartment
The Sebel Suites Auckland
The Sebel Auckland Viaduct Harbour Auckland
The Sebel Auckland Viaduct Harbour Aparthotel
The Sebel Auckland Viaduct Harbour Aparthotel Auckland

Frequently asked questions

What is the cancellation policy at The Sebel Auckland Viaduct Harbour?

The Sebel Auckland Viaduct Harbour offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Sebel Auckland Viaduct Harbour?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Sebel Auckland Viaduct Harbour on 15 Dec 2024 start from NZ$209.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Sebel Auckland Viaduct Harbour?

Yep, The Sebel Auckland Viaduct Harbour has a secured covered self car park for NZD 40 per day.

Are there any beaches close to The Sebel Auckland Viaduct Harbour?

The closest beach to The Sebel Auckland Viaduct Harbour is Takapuna Beach (6.3 km).

Is there a free airport shuttle available at The Sebel Auckland Viaduct Harbour?

No, The Sebel Auckland Viaduct Harbour does not offer an airport shuttle service.

What time are check-in & check-out at The Sebel Auckland Viaduct Harbour?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at The Sebel Auckland Viaduct Harbour?

No, pets are not allowed.

The Sebel Auckland Viaduct Harbour Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 738 out of 1428 reviews" "
Rating 8 - Good. 463 out of 1428 reviews" "
Rating 6 - Okay. 149 out of 1428 reviews" "
Rating 4 - Poor. 48 out of 1428 reviews" "
Rating 2 - Terrible. 30 out of 1428 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Great Spot
Stayed 3 nights in Sep 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to Viaduct Harbour
Stayed 1 night in Aug 2024

4/10 Poor

Alisha

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great everything you needed. I would stay here again
Stayed 1 night in Jul 2024

8/10 Good

Cat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was ok, no complaints just wished they had given us a upgrade as was anniversary
Stayed 1 night in Jul 2024

8/10 Good

Charles, Auckland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Whilst most things were ok unfortunately the band playing downstairs in the bar was far too noisy and it went on far too long into the night.
Stayed 1 night in Jul 2024

10/10 Excellent

Jérome

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous harbour view with superb service, especially credit to the housekeeping staff.
Stayed 3 nights in Jul 2024

8/10 Good

Suzie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel is great. Right in the viaduct, so easy access to so many restaurants and entertainment. My only comment would be pay the extra and get on the Marina side of the building. We didn't and were also only on level 2, so the noise outside was loud and went for a very long time as it is a party area.
Stayed 1 night in Jul 2024

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and responsive. The facilities in the room were a bit old and worn out. Location is very convenient and has easy access to public transportation and restaurants.
Stayed 10 nights in Jun 2024

4/10 Poor

Tejada

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This tired, scruffy, noisy, unfriendly and poorly fitted out hotel should not be allowed to charge even half the nightly rate it does. We were absolutely disgusted.
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here - we had a 1 bedroom with awesome views of the Viaduct - short walk downstairs and you have everything the Viaduct has to offer restaurants and bars etc day n night Also walkable into Auckland city - highly recommend !!
Stayed 2 nights in Mar 2024

2/10 Terrible

Sun Joo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old condition and dirty.
Stayed 1 night in Jun 2024

4/10 Poor

Grace

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I didn’t like that the drying machine was not working. A gentleman from the reception did try to fix it but eventually it just stopped working.
Stayed 1 night in Jun 2024

8/10 Good

Terrence

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Many dining options nearby
Stayed 4 nights in Jun 2024

8/10 Good

Monique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was lovely and the staff friendly. However if you want a quiet night's sleep you might choose a different hotel. The hotel is located in a busy area of restaurants which is handy. The issue is the pub underneath that has live music until 1 am in the morning that you can hear very clearly in the rooms. Staying over the weekend was not relaxing when you struggle to go to sleep listening to a rock band, especially when you have to get up early the next morning for an international flight.
Stayed 3 nights in Apr 2024

6/10 Okay

Sara

Travelled with partner
Liked: Cleanliness, amenities
The room was clean and the view was lovely. The staff were friendly and it felt safe and welcoming. Unfortunately the bars below at the viaduct were so noisy it was impossible to sleep.
Stayed 1 night in May 2024

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Zachary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was not as advertised, was average quality, and had costly internet. The staff and location were fantastic. We booked a one-room suite with a harbor view that was described as having an unobstructed view and a large balcony. Instead, our view was partially blocked, and the balcony was so small it could not fit one chair. The room rates should reflect this discrepancy. Additionally, internet service was expensive at $10 NZD per 1GB, lasting only about an hour, and hot water was sufficient for just one shower. However, the staff were friendly, the appliances were useful, and the location was conveniently close to many excellent restaurants and attractions.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very easy check in. Room was very nice. Staff very accommodating and helpful with our toddler.
Stayed 1 night in May 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very accomodating and helpful! Great customer service
Stayed 1 night in May 2024

8/10 Good

Tim

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2024

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Fredrick

Travelled with partner
Great staff. The suites are showing their age.
Stayed 1 night in Apr 2024

8/10 Good

Deborah

Friendly staff. Fabulous location overlooking the harbour and near lots of restaurants. BIG DISAPPOINTMENT was that the Sebel charges you to use the internet! Seriously?! Not a big charge but I don’t know of any other hotel that charges for the internet.
Stayed 1 night in Apr 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Booked two rooms for our family for a two night stay in Auckland. Needed proximity to Princes Wharf area so this was perfect. Both rooms booked were Queen suites with city view. Suites were very different, One smaller in size but with balcony and views to the Viaduct and Sky Tower. Second limited view but considerably larger and very well decorated. Kitchens are small but had everything we needed for our stay. Fantastic location with easy access to dining options at the Viaduct, walking distance to shopping and many attractions. Secure onsite parking was a bonus. Reception staff extremely helpful, friendly and accommodating. Thoroughly recommend.
Stayed 2 nights in Apr 2024