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Sunway Hotel Georgetown Penang

3.5 star property
Central hotel connected to a shopping centre in George Town with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunway Hotel Georgetown Penang

Outdoor pool
Family Room
Meeting facility
Suite
Suite | Living room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking included
The price is NZ$135
includes taxes & fees
10 Jan - 11 Jan 2025

Explore the area

Map
33, New Lane, (off Macalister Road), Georgetown, George Town, Penang, 10400
  • Penang Times Square
    3 min walk
  • KOMTAR
    6 min walk
  • 1st Avenue Mall
    8 min walk
  • Penang (PEN-Penang Intl.)
    26 min drive

Room options

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Free bottled water
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe 1 King

In-room safe, desk, laptop workspace, blackout curtains

Deluxe 1 King

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Free bottled water
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Free bottled water
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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includes taxes & fees
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About the area

George Town

Sunway Hotel Georgetown Penang puts you in the heart of George Town, connected to a shopping centre and within just a 10-minute stroll of KOMTAR and Penang Times Square. Highlights at this hotel include an outdoor swimming pool, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a 24-hour business centre and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3.5-property class Downtown George Town hotel include Gurney Drive and Swettenham Pier Cruise Terminal.

What's nearby

  • Penang Times Square - 3 min walk
  • KOMTAR - 6 min walk
  • Gurney Drive - 3 min drive
  • Swettenham Pier Cruise Terminal - 3 min drive
  • Gurney Plaza - 5 min drive

Getting around

  • Penang Sentral - 27 min drive
  • Penang (PEN-Penang Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Ying Her Kopitiam 银河茶室 - ‬3 min walk
  • ‪Restoran Zim Sum 点心之家 - ‬3 min walk
  • ‪No 5, Seafood Char Koay Teow (梁少爺5號炒粿條） - ‬2 min walk
  • ‪五洲茶室鱼头米粉 - ‬1 min walk

About this property

Sunway Hotel Georgetown Penang

Central hotel connected to a shopping centre in George Town with free parking
Sunway Hotel Georgetown Penang offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sunway Hotel Georgetown Penang. Limited free parking is available on a first-come, first-served basis.

This 3.5-star George Town hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 16 levels
  • Conference rooms
  • Built in 1994
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Sunway Hotel Georgetown Penang offers 250 air-conditioned accommodations with a safe and free newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 25 for children

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Hotel Georgetown Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 35 for adults and from MYR 25 for children
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sunway
Sunway Georgetown Penang
Sunway Hotel Penang
Sunway Hotel Georgetown Penang
Sunway Hotel Penang Georgetown
Sunway Penang Georgetown
Sunway Hotel Georgetown Penang George Town
Sunway Penang
Sunway Georgetown Penang
Sunway Hotel Georgetown Penang Hotel
Sunway Hotel Georgetown Penang George Town
Sunway Hotel Georgetown Penang Hotel George Town

Frequently asked questions

What is the cancellation policy at Sunway Hotel Georgetown Penang?

Sunway Hotel Georgetown Penang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunway Hotel Georgetown Penang?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Sunway Hotel Georgetown Penang on 10 Jan 2025 start from NZ$134.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunway Hotel Georgetown Penang?

Yep, Sunway Hotel Georgetown Penang has a free self car park. Onsite parking is limited.

Are there any beaches close to Sunway Hotel Georgetown Penang?

The closest beach to Sunway Hotel Georgetown Penang is Batu Ferringhi Beach (8.8 km).

Does Sunway Hotel Georgetown Penang have a pool?

Sunway Hotel Georgetown Penang has an outdoor pool.

Is Sunway Hotel Georgetown Penang family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and an outdoor pool, it's no surprise that Sunway Hotel Georgetown Penang is a hit with families.

Does Sunway Hotel Georgetown Penang serve breakfast?

Yep, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sunway Hotel Georgetown Penang?

No, Sunway Hotel Georgetown Penang does not offer an airport shuttle service.

What time are check-in & check-out at Sunway Hotel Georgetown Penang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sunway Hotel Georgetown Penang?

No, pets and service animals are not allowed.

Sunway Hotel Georgetown Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 409 out of 1000 reviews" "
Rating 8 - Good. 469 out of 1000 reviews" "
Rating 6 - Okay. 87 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Noel

Liked: Staff & service, amenities, property conditions & facilities
Previous guest hair left on the bed side table. Housekeeping did not do their job well. Cleanliness not up to the standard. Quiet disappointed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 weeks rooms are nicely renovated and hotel is very conveinient situated for shopping and dining out. We did not use public transport because the hotel was central to most places and we just got a Grab and on average we spent 7 ringhit to get to 90 percent of the places we visited, Breakfast a bit ordinary and pool while it was never crowded a bit on the smallish side and very limited seating they can put more seating and should. plus getting out of the pool for the elderly could be a little difficult as there are no proper steps in place but we managed On the whole great place and I would go back.
Stayed 16 nights in Aug 2024

6/10 Okay

AIK BENG

Liked: Staff & service
Food stalls nearby and central
Stayed 7 nights in Aug 2024

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in the middle of a mega mall which is convenient for shopping and rainy weather options. Overall friendly helpful staff that helped us with luggage and importantly booked us a van to the airport.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kai Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly helpful staff
Lovely hotel with great and helpful staff. Beds were comfy,pool was great to cool off with towels provided. They cleaned our room every day. Location great for hawker food stalls.
Stayed 4 nights in Aug 2024

6/10 Okay

KUMPOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Gem in Georgetown
This is our 4th stay during our visit here in Georgetown., All is good except for their Vintage Wall Hung TV that is grossly lacking in Programs., Suggest Management look into Changing to Smart TV to cater for more nimble clientele for Netflik, Disney+ and other Apple or Android mobile users. This will complement everyone stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Eddie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

8/10 Good

Gracie Ban Cheng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 1 night in Jul 2024

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy environment & friendly staffs
Stayed 3 nights in Jul 2024

8/10 Good

Kheng Wee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay if you like night street food, desert and a need to purchase local goods.
Stayed 3 nights in Jul 2024

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing can be improved is may place water dispenser in every floors for customers to refill water.
Stayed 2 nights in Jul 2024

10/10 Excellent

Edna Sheu Ling

Liked: Cleanliness, staff & service, amenities
Staff are helpful & friendly. Lots of eateries nearby & walkable to many other local market.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kam Hai

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious. Beds are bigger and comfortable. Staffs service and security are good. Penang street food and famous biscuits shops are around the corner. Walking distance to Komtar and Times Square shopping mall.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chor Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, staff & service
Sunway Hotel is convenient to food places. Next to the hotel is a food street with a few famous food stalls. McDonald's and Times Square, specialty food gifts and convenience stall is 2mins walk from the hotel. Staffs are very helpful and informative.
Stayed 3 nights in Jun 2024

4/10 Poor

SOON NEE

Stayed 2 nights in Jun 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to get food and gorceries, local food hawker, lots of restaurants and shops just need 1 minute walk. Few local banks are walking distance. Hotel staffs are helpful and friendly!
Stayed 2 nights in Jun 2024

8/10 Good

Ean

Stayed 4 nights in Jun 2024

10/10 Excellent

Jong Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is attentive and helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

Clara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip with friends
2nd time staying here. Convenient as street vendors are just outside hotel. Only set back is hotel's coffee house is not opened for dinner and no room service
Stayed 2 nights in May 2024

10/10 Excellent

Hsiao Ching

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is very gd, New Lane market for stalls just round the corner. Ample food options are available nearby hotel. Facilities are in gd working condition. Little minus point - There was a used towel and shower cap on the washroom when I checked in. Air-conditioning and WiFi was abit unstable.
Stayed 3 nights in May 2024

10/10 Excellent

Wee

Stayed 1 night in May 2024

10/10 Excellent

jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Randall

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Unsatisfactory stay
All the staff I encountered were pleasant and very respectful. The tv reception was dismal and the service technician did his best to improve the clarity but was not successful. I believe the lcd tv should be replaced with a led unit. At night the room temperature increased and made sleeping uncomfortable. For this reason and the poor tv reception I do not recommend this hotel.
Stayed 3 nights in Apr 2024