4/10 Poor
Jennifer
Travelled with family
23 Oct 2024
Liked: Staff & service
When we arrived the front desk staff was very kind. The hotel looks nice and seems to be newly remolded. But once we got to our rooms the bathroom was not cleaned from the previous guest. We called and asked the front desk to send someone up to clean it. We waited no one never came to clean it. We decided to checkout not long after checking in due to how filthy our room was and that no one was coming to clean it. Again the front desk staff were very kind but we refuse to stay in a filthy room. Having checked out not long after checking in , not staying the night. The hotel refused to get in contact with us/expedia to offer a refund.
Jennifer
Stayed 1 night in Oct 2024