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The Carlton Hotel

3.0 star property
Beach hotel with 24-hour front desk and restaurant

Photo gallery for The Carlton Hotel

Beach
Bar (on property)
Front of property
Exterior
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
  • Restaurant

Explore the area

Map
Marine Parade, Great Yarmouth, England, NR30 3JE
  • Sea Life Great Yarmouth
    ‪1 min walk‬
  • Great Yarmouth Beach
    ‪2 min walk‬
  • The Pleasure Beach
    ‪6 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪31 min drive‬

Room options

View all photos for Single Room

Iron/ironing board, bed sheets

Single Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Sea View

Iron/ironing board, bed sheets

Twin Room, Sea View

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Iron/ironing board, bed sheets

Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Triple Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Twin Room

Iron/ironing board, bed sheets

Twin Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Sea View

Iron/ironing board, bed sheets

Double Room, Sea View

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

About the area

Great Yarmouth

At The Carlton Hotel you'll be within steps of Sea Life Great Yarmouth and Great Yarmouth Beach. Highlights at this beach hotel include a restaurant. .This pet-friendly hotel offers free WiFi in public areas and a 24-hour front desk. .In proximity to this 3-property class Great Yarmouth hotel you'll find Norfolk Broads.

What's nearby

  • Sea Life Great Yarmouth - 1 min walk - 0.1 km
  • Great Yarmouth Beach - 2 min walk - 0.2 km
  • The Pleasure Beach - 6 min walk - 0.6 km
  • Britannia Pier Theatre - 12 min walk - 1.1 km
  • Gorleston Beach - 13 min drive - 8.1 km

Getting around

  • Great Yarmouth Station - 3 min drive
  • Norwich (NWI-Norwich Intl.) - 31 min drive

Restaurants

  • ‪Blackfriars Tavern - ‬6 min walk
  • ‪Wellington Pier - ‬3 min walk
  • ‪Planet Papadum - ‬3 min walk
  • ‪The Red Herring - ‬4 min walk
  • ‪HMS Hinchinbrook - ‬3 min walk

About this property

The Carlton Hotel

Beach hotel with 24-hour front desk and restaurant
There's a restaurant on site. Public spaces have free WiFi.

This 3-star Great Yarmouth hotel is smoke free.

  • 97 guestrooms or units
  • Front desk (24 hours)
  • No smoking on site
  • Dining venue
The Carlton Hotel offers 97 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Carlton Hotel Great Yarmouth
Carlton Great Yarmouth
The Carlton Hotel Hotel
The Carlton Hotel Great Yarmouth
The Carlton Hotel Hotel Great Yarmouth

Frequently asked questions

What is the cancellation policy at The Carlton Hotel?

The Carlton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Carlton Hotel?

Yep, The Carlton Hotel is a short 2-minute walk from Great Yarmouth Beach.

Is there a free airport shuttle available at The Carlton Hotel?

No, The Carlton Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Carlton Hotel?

Yep, you can grab a meal at The Carlton Hotel's onsite restaurant.

What time are check-in & check-out at The Carlton Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

The Carlton Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 82 out of 264 reviews
Rating 8 - Good. 71 out of 264 reviews
Rating 6 - Okay. 60 out of 264 reviews
Rating 4 - Poor. 27 out of 264 reviews
Rating 2 - Terrible. 24 out of 264 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ana Sofia Dos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. It is a mouldy and stuffy room. Single room but looks like a cupboard. Windows facing the roof with lots of birds remains and other stuff. Horrible smell and bathroom incredibly dirty. Never again!
Stayed 1 night in Dec 2024

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Carlton hotel, Great Yarmouth
The check in and welcome was the best we've ever experienced anywhere! It was such a massive surprise and so refreshing. We travelled with a dog and were instantly put at ease and made to feel welcome and like returning guests. We cannot praise this lovely lady enough! The hotel has fabulous character and it's of the era with tonnes of charm. If you want modern, soulless straight lines, go elsewhere. If you value history, character, charm and the warmth of an older property then this is certainly the place for you! The hotel is huge and as was our sea view room on the third floor. Yes, the room needed a few maintenance matters taking care of, but this is no way detracted from our stay. They've got their fire emergency procedures well planned and visible where it needs to be. Our only issue during the stay was someone being inconsiderate shouting on the corridor as they returned to their room. As a very fair priced hotel, I'd not hesitate to recommend and stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony, Norwich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay the room had a nice out look and warm cosy and clean the shower is brilliant and had tea and coffee that really makes a nice stay lots to do in that area And cinema is fantastic i had a lovely time
Stayed 1 night in Nov 2024

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old hotel. No bath. Very polite and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet again another lovely stay Staff are great Room is perfect, large and quiet Can’t wait for our next stay
Stayed 2 nights in Nov 2024

2/10 Terrible

Jade

Stayed 2 nights in Oct 2024

10/10 Excellent

Lewis

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed at the hotel for one night with our dog and we were made to feel very welcome on arrival by the friendly staff. The room was clean and a nice size for the price. The bed was very comfortable and the bathroom was very clean with a nice shower. There was a little noise in the evening but that’s to be expected from the location but we had a great nights sleep and so did our dog. Parking outside the hotel was great and they were actually nice and wide spaces for once. We’d definitely stay at the hotel again.
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect friendly clean hotel
We always stay at the hotel when in Great Yarmouth, a few times a year. Has everything u need for the perfect weekend. Always clean, staff helpful, (they moved us to a different room when we said it was far too hot) perfect price, along the seafront next to casino , perfect for us !! 10 mins walk to the shops .. you won’t regret staying here !!
Stayed 1 night in Oct 2024

4/10 Poor

John

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms look nothing like the pictures
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Perfect little room for the price :)
Clean room, nice bathroom and comfortable bed. A bit worn in areas but worth the money :)
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Matthew

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Our first room was not cleaned prior to our entry with a empty pepsi can dirty towels and the bed had not been changed. Our second room although sort of clean, the bath was blocked and filled up with water as we showered in and the room was in desperate need of refurbishment.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
pleased with overall
Stayed 2 nights in Sep 2024

8/10 Good

Ivor

Liked: Cleanliness, staff & service, room comfort
I couldn’t fault the room it was very clean and thats the main thing
Stayed 4 nights in Sep 2024

8/10 Good

i

Stayed 1 night in Sep 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
Room was nice and clean, friendly staff, felt safe with security walking around the building make sure everything was alright.
Stayed 2 nights in Sep 2024

6/10 Okay

Jon

Stayed 1 night in Sep 2024

10/10 Excellent

Paulina

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nothing like the photo duisipointed por Room and very old building we could not sleep at night
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were as friendly and as helpful as they could be …. However the room itself was tired and worn , the bedroom window would only open about 2 inches and of what we could see through the window itself and through the 2 inch gap was just roof , the bathroom window was painted shut and could not be opened , the one bed base was broken and rocky , dirty marks all over walls , dirty , spillage marks all over carpets ( made your socks dirty when walking without shoes on ), on entry the bin had blonde hair ( pulled from floor or hairbrush ) in it , the kettle was broken so it would boil and boil without switching off , there was worn out duck tape all over the step up to the bathroom, around the handle , down the door of bathroom was filthy dirty , missing paint patches everywhere , skirting boards mouldy/ dirty round by shower cubicle , holes in wall where a previous loo roll holder once was , we could hear the other rooms , the room was way to warm , due to this we spent hardly anytime in the room , and could not sleep , this was not the room advertised in pictures when we booked . This could be a beautiful hotel inside if maintained well , it’s also in an ideal location .
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
We have stayed at this hotel several times in the past but since its been taken over its not the same. We had dinner on the second day and it wasnt worth the money. We both had vegetable curry which was ment to come with nan bread but didnt. I asked the girl serving and she said they didnt have any. I then went to make a cup of tea as the facilities was out i then asked for some milk and the same girl told me there isnt any as the machine was getting removed! So i was left with a black tea that i couldnt drink! We then had apple pie with warm custard and a lemon pie with raspberry coulis. The custard was stone cold and no raspberry coulis. Left very disappointed.the bathroom window in our room didnt stay open and rhe bathroom door didnt shut properly. Theres not free hot chocolates in the rooms any more and the bed sheets were dirty! Dont think we will come back again
Stayed 2 nights in Sep 2024

6/10 Okay

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
I struggle to get into the bath as disabled to have a shower,asked for sea view when I booked it but got a brick wall instead so not really impressed
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs a lot of TLC, staff were ok. Rooms very basic and need updating. Also kept up all night due to a domestic in the corridors(appreciate this isn’t hotels fault) but given it went on for couple of hours I would of thought security would of got involved
Stayed 1 night in Aug 2024

2/10 Terrible

James

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy dirty cups . Pubes on sink and toilet and in shower . I reserved a nice looking room on line and got a discusting twin room . Sweaty and smelly pillows . Would never stay again
Stayed 1 night in Aug 2024