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Hotel Castilla y León

2.5 star property
Central hotel connected to a shopping centre in Guadalajara with free parking

Photo gallery for Hotel Castilla y León

Exterior
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Interior detail
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Exterior detail

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
González Ortega #77 Colonia Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪4 min walk‬
  • US Consulate General Guadalajara
    ‪3 min drive‬
  • Avienda Chapultepec
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Separate sitting area
TV
Pillow-top bed
Blackout curtains
Portable fan
Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Single Bed

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Single Bed

Highlights

Separate sitting area
TV
Pillow-top bed
Blackout curtains
Ceiling fan
Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Single Bed

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Front of property

Hotel Totem Guadalajara

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
4.5 out of 5, Wonderful, (684)
The price is NZ$78
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Hotel Totem Guadalajara

About the area

Guadalajara

Hotel Castilla y León places you in the centre of Guadalajara, connected to a shopping centre and within a short 5-minute stroll of Guadalajara Cathedral and Guadalajara Plaza. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find express check-out, a porter/bellboy and luggage storage. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this Downtown Guadalajara hotel include Avienda Chapultepec and US Consulate General Guadalajara.

What's nearby

  • Guadalajara Cathedral - 4 min walk - 0.4 km
  • Plaza de Armas - 5 min walk - 0.5 km
  • Degollado Theater - 8 min walk - 0.7 km
  • US Consulate General Guadalajara - 3 min drive - 2.2 km
  • Avienda Chapultepec - 3 min drive - 2.5 km

Getting around

  • Plaza Universidad Station - 6 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 32 min drive

Restaurants

  • ‪Taquería Rigo's - ‬2 min walk
  • ‪Café la Flor de Córdoba Santa Mónica - ‬2 min walk
  • ‪Play pizza - ‬3 min walk
  • ‪Karnes Asadas - ‬1 min walk
  • ‪La Bottega de Caffé | Fresh Coffee - ‬2 min walk

About this property

Hotel Castilla y León

Central hotel connected to a shopping centre in Guadalajara with free parking
As a guest of Hotel Castilla y León, you'll find tour/ticket assistance, concierge services, and express check-out. WiFi is free in public spaces. Hotel Castilla y León also features a front desk safe and a porter. Limited free parking is available on a first-come, first-served basis.

This Guadalajara hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1970
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • No smoking on site
Hotel Castilla y León offers 70 accommodations, which are accessible via exterior corridors and feature a safe and free toiletries. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Televisions come with cable channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking; reservations required
  • Free self parking on site
  • Limited on-site parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Castilla y Leon Guadalajara
Hotel Castilla y Leon
Hotel Castilla y Leon Guadalajara
Hotel Castilla y Leon
Hotel Castilla y León Hotel
Hotel Castilla y León Guadalajara
Hotel Castilla y León Hotel Guadalajara

Frequently asked questions

What is the cancellation policy at Hotel Castilla y León?

Hotel Castilla y León offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Castilla y León?

Yep, Hotel Castilla y León has a free self car park. Onsite parking is limited.

Is there a free airport shuttle available at Hotel Castilla y León?

No, Hotel Castilla y León does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Castilla y León?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Castilla y León?

No, pets are not allowed.

Hotel Castilla y León Reviews

Reviews

6.4
Rating 10 - Excellent. 63 out of 545 reviews
Rating 8 - Good. 161 out of 545 reviews
Rating 6 - Okay. 175 out of 545 reviews
Rating 4 - Poor. 65 out of 545 reviews
Rating 2 - Terrible. 81 out of 545 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Abygail

Disliked: Cleanliness
Stayed 2 nights in Apr 2023

2/10 Terrible

rafael o.

Stayed 9 nights in Dec 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

MarioFelix

Liked: Cleanliness
I like the location and the access to a very important places to visit and you can go walking. My room looked poor on some of the furniture and bed sheets.
Stayed 1 night in Mar 2020

8/10 Good

Robert, Ajijic, Mexico

Liked: Staff & service, property conditions & facilities
I've lived in Mexico 13 years. For the price it is a GREAT deal. My room was small with a king bed but the location is great. I would make this my first choice for a discount hotel anytime I go to Guadalajara. The staff jumped at every one of my requests, polite, friendly, clean. Walk out the door to the corner and have great coffee. 10 Blocks from San Juan de Dios the largest market in Mexico. I can't say enough and I travel often.
Stayed 1 night in Mar 2020

10/10 Excellent

Jahir Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción en Guadalajara
Buena ubicación. Relación calidad precio aceptable. Trato amable del personal. El hotel atendió nuestro requerimiento en cuanto a asignación de habitación y otros.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and sights. Clean. Quiet.
Stayed 3 nights in Feb 2020

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place Very Dirt and noise
Stayed 3 nights in Dec 2019

4/10 Poor

Cesar

Disliked: Staff & service
Nomás me toco mal servicio
Ojalá se mejore el trato, Diana, se la pasa en el celular, le solicite Shampo y fue Omisa.
Stayed 1 night in Dec 2019

4/10 Poor

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pase muy mala noche.
Muy rudas las Srita. Lourdes y Diana, parecen las dueñas del hotel. No me pusieron shampo
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I did like the property location, very close to a downtown very important and beautiful places. I didn’t like that the bell man didn’t show or or explain to me all the amenities of the room, the restroom was very uncomfortable, the shower didn’t work properly, it was no hot water , window facing to a street was broken, it was a strong noice around 2 to 3 early morning, the tv was not working, very poor service.
Stayed 1 night in Sep 2019

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
The smell was not good I didn’t fill safe in the room
Stayed 1 night in Aug 2019

10/10 Excellent

Nancy Saharaim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Stayed 2 nights in Jun 2019

2/10 Terrible

Gerard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
This hotel Castilla y Leon advertised and used the building across the street... the actual building is much old and dirty... no elevator. The younger lady front desk clerk during afternoon was rude and lazy with attitude Sink broken , drapes curtain dirty. Beds were lumpy and worn-out. TV were not working. They hide the remote for AC and made me do multiple trips down to the front desk then no remote avail at all.. this hotel is like old care home facility. I was pissed and upset ... DO NOT WASTE YOUR TIME AND MONEY. The price you pay is not worth it.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk has been nice and helpful on what to do in the city. Hotel was very clean as well as the room. Though we didn't spend too much time in the hotel, other than sleeping but it left a good impression on us! Our sheets, towels and surfaces of desk, counter and bathroom were all regularly cleaned during our stay and the best thing is very close to dowtonw.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worst service
Terrible experience, people at the front desk are rude, the first room I had, the AC and fan were broken. Later the only person that was kind, gave me a new room that was miles better. For saving a penny, don't make the same mistake that I did and stay in a better hotel. It was clean thou.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Everything was great the only thing that could be improved is the foul smell at the entrance. It smelled like urine! That's just bad presentation.
Stayed 1 night in Dec 2018

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Kevin, Redondo Beach CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice friendly staff. Great location. Small room but great for the price.
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE HOTEL IS AFFORDABLE, BUT AT NIGHT ALL SURROUNDING AROUND THE HOTEL ARE SOLITARY.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2018

4/10 Poor

Franky, fresno ca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
only if you are in a budget
the only good thing about this hotel is that is in the center of downtown alot of stores next to it but the bed is to small not so clean and loud
Stayed 1 night in Mar 2018

2/10 Terrible

maria, 5434 leon dr. sun valley nevada 89443

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scary
Duty, bugs, smell so bad, matress terrible.....next day we left the hotel
Stayed 7 nights in Dec 2017