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Novotel Bali Nusa Dua

4.5 star property
Resort with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Bali Nusa Dua

Outdoor pool, open 8 AM to 8 PM, pool umbrellas, pool loungers
Beach bar
Lobby
Exterior
2 bars/lounges, poolside bar, beach bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Explore the area

Map
Jl. Pantai Mengiat, BTDC Complex, Nusa Dua, Bali, 80363
  • Bali National Golf Club
    2 min walk
  • Bali Collection Shopping Centre
    13 min walk
  • Mengiat Beach
    16 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    21 min drive

Room options

View all photos for Deluxe Twin Room, 2 Single Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Single Beds, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Separate bath and shower
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Separate bath and shower
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Balcony, Pool View

Deluxe Twin Room, 2 Single Beds, Balcony, Pool View

Deluxe Twin Room, 2 Single Beds, Balcony, Pool View

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms, Private Pool

Suite, 2 Bedrooms, Private Pool

Suite, 2 Bedrooms, Private Pool

Highlights

Patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 225 sq m
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom, Balcony

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
  • 92 sq m
  • Sleeps 5
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Separate bath and shower
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
  • 130 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Private Pool

Minibar, in-room safe, desk, laptop workspace

Suite, 3 Bedrooms, Private Pool

Highlights

Patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 275 sq m
  • Sleeps 9
  • 3 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
  • 92 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

Aerial view
Ayodya Resort Bali
On private beach
Pool
All-inclusive
Spa
4.4 out of 5, Excellent, (1001)
Ayodya Resort Bali

About the area

Nusa Dua

A luxury stay in Nusa Dua awaits you at Novotel Bali Nusa Dua. Within steps you'll find Bukit Peninsula and Bali National Golf Club. Highlights at this beach resort include 2 bars/lounges, a full-service spa and a nearby private beach. .A day of pampering at InBalance Spa can include hot stone massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, The Square, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Gourmet Bar is the resort's own bar, serving drinks along with brunch and lunch. Enjoy the outdoor swimming pool, free kids' club, 24-hour gym and Hot tub. 2239 square feet (208 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4.5-property class BTDC resort include Nusa Dua Beach and Tanjung Benoa Beach.
View more Resorts in Nusa DuaOpens in a new window

What's nearby

  • Bali National Golf Club - 2 min walk - 0.3 km
  • Bali Collection Shopping Centre - 13 min walk - 1.2 km
  • Nusa Dua Beach - 18 min walk - 1.5 km
  • Bali International Convention Center - 3 min drive - 2.4 km
  • Geger Beach - 4 min drive - 2.3 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 21 min drive

Restaurants

  • ‪The Mulia - ‬4 min drive
  • ‪The Cafe - ‬4 min drive
  • ‪Waterfall Restaurant - ‬8 min walk
  • ‪Kagu Ra Authentic Japanese Cuisine - ‬9 min walk
  • ‪Soleil at Mulia Bali - ‬5 min drive

About this property

Novotel Bali Nusa Dua

Resort with private beach and full-service spa
Feel the sun on your face and the sand in your toes on the private white sand beach, located just 650 metres away. For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Novotel Bali Nusa Dua such as a complimentary children's club and an outdoor pool.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, a 24-hour fitness centre and a hot tub. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Nusa Dua resort.

  • 168 guestrooms or units
  • 5 levels
  • 10 buildings
  • 2 bars or lounges
  • Conference rooms
  • 2239 sq ft of conference space
  • 208 sq. m of conference space
  • Built in 2007
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Novotel Bali Nusa Dua offers 168 accommodations with minibars and a safe. 32-inch LCD televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Nusa Dua resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Microwaves, in-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

InBalance Spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 800 metres
  • Area shuttle
  • Free beach shuttle
  • Free shopping centre shuttle
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 220,000 to 220,000 for adults and IDR 110,000 to 110,000 for children
  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 2.28 Beach Club
  • Gourmet Bar
  • Pause Cafe
  • The Square

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,239 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Gravel flooring in public areas
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Bali Nusa Dua

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 220000 to 220000 for adults and IDR 110000 to 110000 for children
  • Airport shuttle fee: IDR 385000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 500000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Bali Hotel Nusa Dua
Bali Nusa Dua Hotel
Hotel Novotel Bali Hotel
Hotel Novotel Bali Nusa Dua
Hotel Novotel Bali Nusa Dua Hotel
Hotel Novotel Nusa Dua Bali
Novotel Bali Nusa Dua
Nusa Dua Bali
Nusa Dua Bali Hotel
Nusa Dua Hotel
Novotel Bali Nusa Dua Hotel
Novotel Bali Hotel
Novotel Bali
Novotel Bali Nusa Dua Hotel And Residences
Novotel Nusa Dua Bali
Nusa Dua Novotel
Novotel Bali Nusa Dua Hotel & Residences
Novotel Bali Nusa Dua Resort
Novotel Bali Resort
Hotel Novotel Bali Nusa Dua Hotel Residences
Novotel Bali Nusa Dua Resort
Novotel Bali Nusa Dua Nusa Dua
Novotel Bali Nusa Dua Resort Nusa Dua

Frequently asked questions

What is the cancellation policy at Novotel Bali Nusa Dua?

Novotel Bali Nusa Dua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Bali Nusa Dua?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Bali Nusa Dua on 24 Nov 2024 start from NZ$214.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Bali Nusa Dua?

Yep, Novotel Bali Nusa Dua has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Novotel Bali Nusa Dua?

Yep, Novotel Bali Nusa Dua is a short 18-minute walk from Nusa Dua Beach. Fun beach activities include snorkelling, scuba diving and kayaking.

Is there a spa on site at Novotel Bali Nusa Dua?

Yep, InBalance Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Novotel Bali Nusa Dua have a pool?

Novotel Bali Nusa Dua has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8 AM to 8 PM.

What luxury perks are available at Novotel Bali Nusa Dua?

Novotel Bali Nusa Dua features a full-service spa, an outdoor pool and 2 bars.

What makes Novotel Bali Nusa Dua a romantic place to stay?

1 hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Novotel Bali Nusa Dua.

Is Novotel Bali Nusa Dua family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Novotel Bali Nusa Dua is a hit with families.

Does Novotel Bali Nusa Dua serve breakfast?

Yeah, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Novotel Bali Nusa Dua?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Novotel Bali Nusa Dua?

Yep, they've got a beach bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Bali Nusa Dua?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Novotel Bali Nusa Dua?

No, pets and service animals are not allowed.

Is there a golf course on site at Novotel Bali Nusa Dua?

There is a golf course next to Novotel Bali Nusa Dua.

Novotel Bali Nusa Dua Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 305 out of 742 reviews" "
Rating 8 - Good. 307 out of 742 reviews" "
Rating 6 - Okay. 86 out of 742 reviews" "
Rating 4 - Poor. 29 out of 742 reviews" "
Rating 2 - Terrible. 15 out of 742 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with family and small children
Liked: Staff & service, amenities
Very clean landscape nice staff great transportation options to get around Bali.
Stayed 5 nights in Aug 2024

10/10 Excellent

Eko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first time at Nusa Dua
First time in this hotel, turns out we have wonderful time and memory in this hotel. Definitely we will be back! Love the beach and the environment!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracy Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Spotlessly clean. Good location. Food expensive compared to outside, but good. Only ate two meals there for convenience.
Stayed 10 nights in Jul 2024

10/10 Excellent

Derby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Hugh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything exceeded expectations. Thank you.
Stayed 10 nights in Jul 2024

6/10 Okay

Xi Wen Jacqueline

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
5 min walk to the Bali National Golf Club, and easy 30 sec to 5 min to good local food. However the rooms seem very dated, and everything feels old.
Stayed 3 nights in Jul 2024

10/10 Excellent

omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful family friendly resort, with great facilities and staff
Stayed 9 nights in Jun 2024

10/10 Excellent

Ana Catarina Da Cruz, Bibra Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Meagan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the staff and grounds. We had a 1 bedroom suite which was very spacious. Only complaint is the kitchen needs to be stocked better and the bathroom was really past it used by date. The grounds and pool was great. Room kept very clean by excellent housekeeping staff. Meal we had in dining room was not the best and cold we ate out after that. 21percent added on to meals and drinks makes it pricey to.eat and drink at hotel. All in all will definitely stay there again. Lovely friendly staff couldn’t ask for better.
Stayed 21 nights in Jun 2024

10/10 Excellent

Stacey

Stayed 5 nights in May 2024

10/10 Excellent

Andrew George Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great hotel, would highly recommend. The pool area is beautiful and always being looked after by the staff. Also everyone that I passed that worked there smiled and said hello, I’d definitely come back here no hesitation it’s just the 17 hour trip from London but that’s not the hotels fault.
Stayed 10 nights in May 2024

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 10 nights in May 2024

10/10 Excellent

Nishchay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All things were good.
Stayed 2 nights in May 2024

8/10 Good

Jason, Charles Town

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with huge rooms. The resort could use an update to the rooms and furnishings. Very relaxed stay.
Stayed 4 nights in May 2024

8/10 Good

Geoffrey, Manly

Stayed 4 nights in Apr 2024

2/10 Terrible

Allan, Penshurst

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This is the type of hotel for fat slobs that want to sit around a pool. I could do that at home. Everything is expensive and you would have no idea you were even in Bali if it were not for the signs. Even the coconuts there are wrapped in plastic.
Stayed 2 nights in Apr 2024

6/10 Okay

Donna

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2024

8/10 Good

Patrizia

Stayed 5 nights in Apr 2024

8/10 Good

Abi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The grounds of this hotel are amazing, very lush and tropical. The shuttle bus to the private beach is great, we felt very safe and looked after. We are a family of 5 and the 2 bed 2 bath room was perfect! The staff were so welcoming and helpful. We found the bathroom in our bedroom tired but still tidy enough. Overall a great stay for our first time in Nusa dua
Stayed 9 nights in Mar 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great, although the hotel is getting a little old and dated - may need some paint soon. Tiled floor in the dinning and bar area are NOT Non-Slip and when wet are dangerous. solid 8/10.
Stayed 7 nights in Mar 2024

10/10 Excellent

Aarthi

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was exceptional, they tried their best to accomodate our needs. The location in Nusa dua and the beach closeby is amazing. Shuttle buses or a short walk to the mall Bali collections was quite convenient
Stayed 6 nights in Mar 2024

6/10 Okay

Prasad

Travelled with family
Liked: Staff & service
Disliked: Amenities
Huge property but not well-maintained. 1) no USB charging ports only two ports in the two-room suite got one multi plug charger (from hotel on refundable deposit fee) then used our plug to charge phones. Huge issue if you have multiple phones and other devices like smart watches too. 2)The kids club was just for namesake half the toys were broken, there was foosball table that didn’t work n few ride along cars n other stuff. 3)The breakfast buffet was okay had western local n the Indian (not the same as Indian) tasted like it was going thru a budget cut. Three restaurants but all had almost same menu. 4)Had booked the hotel as it had a pool with the room but it was a rather small splash pool and it wasn't even clean, leaves kept falling off the roof n cobwebs on the statue pouring water into it. 5)They said it was a functional kitchen but no microwave if you want to rent one they’re happy to for a price. All in all book elsewhere if you want value for money spent 5star just for name.
Stayed 6 nights in Mar 2024

8/10 Good

David John, Gold Coast

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay
Stayed 7 nights in Mar 2024

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service
Stayed at Novotel Nusa Dua 26 March to April 2024 The hotel overall was very clean with lovely grounds and friendly staff, quiet with a shuttle bus to Bali collection shopping and there beach bar. The room we stayed in was a king bedroom that had a small kitchen area and very spacious living room. The bathroom was in need of updating as it had the shower over the bath. The water would go al over the sides of the bath and onto the floor. The room was cleaned every day so not an issue as long as you don’t mind the mess at the time of showering. The food in the restaurant was of good quality, as were the drinks. We really enjoyed our stay.
Stayed 9 nights in Mar 2024

10/10 Excellent

Paul Patrick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the Staff at the Novotel excellent. From check in to check out eveyone was friendly and helpful. We spent most of our days around the pool and the Gourmet Square staff made our holiday even more special. One employer that stood out to us and carried us on a pedestal was Jayaa. He catered to our every need and gave us service on behalf of Novotel.
Stayed 6 nights in Mar 2024