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Hilton Guangzhou Tianhe

5.0 star property
Luxury Guangzhou hotel in Tianhe with 4 restaurants
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Guangzhou Tianhe

Outdoor pool
Bar (on property)
Free minibar, in-room safe, blackout curtains, soundproofing
Presidential Suite, Business Lounge Access | Living area
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service
The current price is NZ$170
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
No 215 Linhe Xi Heng Road Tianhe, Guangzhou, Guangdong, 510500
  • Zhongtian Shopping Mall
    ‪20 min walk‬
  • Tianhe Stadium
    ‪2 min drive‬
  • Tee Mall
    ‪3 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪46 min drive‬

Room options

View all photos for Room (King hilton guestroom)

Free minibar, in-room safe, blackout curtains, soundproofing

Room (King hilton guestroom)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
HDTV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton, Executive Room, Business Lounge Access

King Hilton, Executive Room, Club lounge access | City view

King Hilton, Executive Room, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
Free minibar items
HDTV
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton, Deluxe Room

King Hilton, Deluxe Room | City view

King Hilton, Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
HDTV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Business Lounge Access

Presidential Suite, Business Lounge Access | Living area

Presidential Suite, Business Lounge Access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Kitchen
Mini-fridge
  • 501 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Hilton, Deluxe Twin Room

Hilton, Deluxe Twin Room | Living area

Hilton, Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
HDTV
Pillow menu
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | City view

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
Free minibar items
HDTV
Blackout curtains
  • 92 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Twin hilton guestroom)

City view

Room (Twin hilton guestroom)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
HDTV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Panorama Junior Suite

Panorama Junior Suite | Living area

Panorama Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
Free minibar items
HDTV
  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Accessible

Free minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
HDTV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
Free minibar items
HDTV
Blackout curtains
  • 81 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Junior Suite

Corner Junior Suite | City view

Corner Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
Free minibar items
HDTV
  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Hilton, Executive Twin Room, Business Lounge Access

55-inch LCD TV with satellite channels, TV

Hilton, Executive Twin Room, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
Free minibar items
HDTV
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room Twin Beds

Lobby

Executive Room Twin Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room King Bed

Free minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room King Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Free minibar, in-room safe, blackout curtains, soundproofing

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hilton Room (King Bed)

Free minibar, in-room safe, blackout curtains, soundproofing

Hilton Room (King Bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hilton Room Twin Beds

Free minibar, in-room safe, blackout curtains, soundproofing

Hilton Room Twin Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room Twin Beds

Free minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room Twin Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room King Bed

Free minibar, in-room safe, blackout curtains, soundproofing

Executive Room King Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Panorama Junior Suite

Free minibar, in-room safe, blackout curtains, soundproofing

Panorama Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Junior Suite

Free minibar, in-room safe, blackout curtains, soundproofing

Corner Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Themed 2-bed Room

Free minibar, in-room safe, blackout curtains, soundproofing

Themed 2-bed Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Themed Suite - With View

Free minibar, in-room safe, blackout curtains, soundproofing

Themed Suite - With View

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

The Westin Guangzhou

Pool
Kids pool
Parking included
Free WiFi
4.4 out of 5, Excellent, (848)
The price is NZ$214
for 1 room
includes taxes & fees
16 Feb - 17 Feb
The Westin Guangzhou

About the area

Guangzhou

A luxury stay in the heart of Guangzhou awaits you at Hilton Guangzhou Tianhe. Within just a 15-minute stroll, you'll find CITIC Plaza and Waterscape Falls In East Station Plaza. Highlights at this hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing day at eforea spa at hilton can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, cafe at 2, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, kids' club and sauna. Other amenities include free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning full breakfast is served between 6 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Tianhe hotel include Baiyun Mountain and Canton Tower.

What's nearby

  • Taikoo Hui - 3 min drive
  • Baiyun Mountain - 4 min drive
  • Guangzhou Zoo - 5 min drive
  • Canton Tower - 6 min drive
  • Beijing Road Pedestrian Street - 7 min drive

Getting around

  • Linhexi Station - 10 min walk
  • Guangzhou East Railway Station - 17 min walk
  • Baiyun International Airport (CAN) - 46 min drive

Restaurants

  • ‪满记甜品 - ‬4 min walk
  • ‪二郎田鸡 - ‬2 min walk
  • ‪富越潮式海鮮粥城 - ‬5 min walk
  • ‪众福饭店 - ‬5 min walk
  • ‪品岸酒汇 - ‬9 min walk

About this property

Hilton Guangzhou Tianhe

Luxury Guangzhou hotel in Tianhe with 4 restaurants
Hilton Guangzhou Tianhe offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A sauna, spa services, and multilingual staff are also featured at the luxury Hilton Guangzhou Tianhe. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Guangzhou hotel is smoke free.

  • 1 building
  • 498 guestrooms or units
  • 24 levels
  • 4 dining venues
  • Conference rooms
  • Built in 2011
  • Deli
  • Kid's club (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hilton Guangzhou Tianhe offers 498 accommodations with free minibar items and laptop-compatible safes. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Eforea spa at hilton has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 6 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: CNY 173 for adults and CNY 86.50 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • cafe at 2
  • Il Ponte
  • Sui Xuan
  • T-Lounge

Things to do

  • Billiards/pool table
  • Children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CNY 350 per pet, per stay
  • Maximum 1 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CNY 173 for adults and from CNY 86.50 for children
  • Airport shuttle fee: CNY 800 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 800 (one-way), (from 6 to 12 years old)
  • Pet fee: CNY 350 per pet, per stay
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:30 AM to 10:30 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Tianhe Hilton
Hilton Guangzhou Tianhe
Hilton Hotel Guangzhou Tianhe
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel Guangzhou
Hilton Guangzhou Tianhe Guangzhou
Hilton Guangzhou Tianhe Hotel Guangzhou

Frequently asked questions

What is the cancellation policy at Hilton Guangzhou Tianhe?

Hilton Guangzhou Tianhe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Guangzhou Tianhe?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at Hilton Guangzhou Tianhe on 9 Feb 2025 start from NZ$169.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Guangzhou Tianhe?

Yep, Hilton Guangzhou Tianhe has a free self car park. Onsite parking is limited.

Is there a spa on site at Hilton Guangzhou Tianhe?

Yep, eforea spa at hilton is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hilton Guangzhou Tianhe have a pool?

Hilton Guangzhou Tianhe has a pool. The pool is open 6:30 AM to 10:30 PM.

What luxury perks are available at Hilton Guangzhou Tianhe?

Hilton Guangzhou Tianhe features a full-service spa, a health club and an outdoor pool. All guestrooms come with 24-hour room service and free minibar items.

What makes Hilton Guangzhou Tianhe a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hilton Guangzhou Tianhe.

Is Hilton Guangzhou Tianhe family-friendly?

You bet! With amenities such as a children's club and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Guangzhou Tianhe is a hit with families.

Does Hilton Guangzhou Tianhe serve breakfast?

Yeah, full brekkie is served daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Guangzhou Tianhe?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hilton Guangzhou Tianhe?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Guangzhou Tianhe?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Guangzhou Tianhe?

Furry friends are welcome at Hilton Guangzhou Tianhe, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 34 kg per pet.

Hilton Guangzhou Tianhe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 425 out of 930 reviews" "
Rating 8 - Good. 354 out of 930 reviews" "
Rating 6 - Okay. 76 out of 930 reviews" "
Rating 4 - Poor. 39 out of 930 reviews" "
Rating 2 - Terrible. 36 out of 930 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Turgay

Stayed 1 night in Oct 2024

10/10 Excellent

beren

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

4/10 Poor

Yin Yan Ann

Stayed 2 nights in Aug 2024

10/10 Excellent

Yohanis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to several malls and dinning
Stayed 14 nights in Aug 2024

4/10 Poor

Roger S L

Stayed 5 nights in Aug 2024

10/10 Excellent

Yew Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very well located between Linhexi station and Guangzhou East railway station. Very convenient if coming from Baiyun Airport, just take line 3 and alight at Linhexi Station, no need to change line. And if there are plans to go to Hong Kong by High Speed Rail, can easily walk to Guangzhou East railway station. There are many restaurants available and a huge shopping mall, so there are plenty of dining options available. Hotel staff extremely helpful and polite, room is spacious, comfortable and clean. Very satisfied with my stay at the hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Hua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, accessible to subway.
Stayed 4 nights in Jul 2024

10/10 Excellent

Anny, mississauga

Stayed 1 night in Jul 2024

10/10 Excellent

Anny, mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Jul 2024

10/10 Excellent

Anny, mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and spacious room. Love the staff very friendly would definitely stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Xinyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent experience and everyone is very nice
Stayed 3 nights in Jun 2024

8/10 Good

Augustina

Stayed 1 night in Jun 2024

10/10 Excellent

Yin Keat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lai Kuen Marzena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and bright, just one thing to snag about, wondering does Hilton belong to One World Alliance, because the staff doesn’t know
Stayed 2 nights in May 2024

10/10 Excellent

Jinlin

Travelled with family
Liked: Cleanliness, amenities
Good service, excellent room
Stayed 1 night in Jun 2024

10/10 Excellent

Yan Yu Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, Nice and well furnished bathroom. Friendly staff. But it will take some time to walk to the train station.

10/10 Excellent

Rami

Stayed 2 nights in May 2024

10/10 Excellent

ASHER

Liked: Cleanliness, staff & service, property conditions & facilities
All the amenities are clean and the food is great
Stayed 6 nights in Apr 2024

10/10 Excellent

chanel

Great location, service and so clean!
Stayed 1 night in Apr 2024

8/10 Good

GEORGE

Stayed 2 nights in Apr 2024

10/10 Excellent

Cecilia

Spacious room.
The hotel is not new. But it is maintained relatively well. We have booked the Junior Suites, which is really really very big and spacious. And I love the layout of the room. Unfortunately, all these Junior suites have afternoon sun. So when we checked in at 3 PM, the room was so so so hot. And it was registered at 28°. When they sent technician to rectify the aircon, he could not do anything because it was centrally controlled. This is a very unlikable system. Hope you can improve on this in your next renovation. All in all, in this trip our group has booked 20 nights in your hotel.
Stayed 4 nights in Dec 2023

2/10 Terrible

Iman

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Never try
Room was so cold and air condition not working , they bring heater to room , nobody speak english , breakfast was full and they say take some food for take away , never go this hotel
Stayed 3 nights in Dec 2023

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air condition very hot
Everything was OK we were in the room number 1612. We arrived at 2:33 PM in the afternoon and because of the afternoon sun. The room was very hot at 26°C. So we waited at night when we went back after dinner the temperature dropped to 24. It is very hot for us. We kept calling the engineer they came, but he couldn’t do anything. On the third night we actually had to ask for a fan to put in our room to regulate the air. I will be coming back again on 29 December, and I hope you are not going to give me a room that is facing the west and also a room with a better air condition .
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay and good location
Very nice stay and got a free upgrade to executive room. Good location where is near to Guangzhou East Railway station and Popark shopping mall with AEON department store in it.
Stayed 2 nights in Dec 2023

8/10 Good

Sanja, ZAGREB

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are really nice and spacious. We have stay at executive floor with lounge access. Loungeis nice but selection of food was the same every day and we have been there- 10 days. Ano western food.
Stayed 10 nights in Dec 2023