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James Cook Hotel Grand Chancellor

4.5 star property
Luxury Wellington hotel in Wellington CBD with 2 restaurants
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for James Cook Hotel Grand Chancellor

View from room
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Executive Twin Room
2 bars/lounges

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available
The price is NZ$166
includes taxes & fees
2 Feb - 3 Feb

Explore the area

Map
147 The Terrace, Wellington, 6011
  • Wellington Central Business District
    ā€Ŗ1 min walkā€¬
  • Wellington Cable Car
    ā€Ŗ1 min walkā€¬
  • Lambton Quay
    ā€Ŗ7 min walkā€¬
  • Wellington (WLG-Wellington Intl.)
    ā€Ŗ12 min driveā€¬

Room options

View all photos for Suite

Living area

Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
  • 60 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
  • 60 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Sofa bed - single
  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Terrace Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Terrace Room

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Mini-fridge
LED TV
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Wellington

Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1003)
The price is NZ$169
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Novotel Wellington

About the area

Wellington

A luxury stay in the heart of Wellington awaits you at James Cook Hotel Grand Chancellor. Within just a 15-minute stroll, you'll find Botanic Gardens and St Paul's Cathedral. Highlights at this family-friendly hotel include 2 restaurants, 2 bars/lounges and a conference centre. .The buffet restaurant, Whitbys Restaurant, is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4.5-property class Wellington CBD hotel include Carter Observatory and Old St Paul's.

What's nearby

  • Wellington Central Business District - 1 min walk
  • Cuba Street Mall - 12 min walk
  • Te Papa - 14 min walk
  • Courtenay Place - 16 min walk
  • Sky Stadium - 3 min drive

Getting around

  • Wellington Station - 10 min walk
  • Wellington (WLG-Wellington Intl.) - 12 min drive

Restaurants

  • ā€ŖStarbucks - ā€¬5 min walk
  • ā€ŖLazy Juan - ā€¬1 min walk
  • ā€ŖThunderbird Cafe - ā€¬8 min walk
  • ā€ŖBoulcott Street Bistro - ā€¬2 min walk
  • ā€ŖCollective Coffee Shop - ā€¬2 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury Wellington hotel in Wellington CBD with 2 restaurants
There are 2 restaurants on site, along with a coffee shop/cafĪ˜. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 8 meeting rooms available. A fitness centre, tour/ticket assistance, and concierge services are also featured at the luxury James Cook Hotel Grand Chancellor. Parking is available for a fee.

This 4.5-star Wellington hotel is smoke free.

  • 269 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1972
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary newspapers and a hairdryer. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award ā€“ a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17.5 for children
  • Covered self-parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted.Ā 
    For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number NZBN: 9429040890876

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by QualmarkĀ®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

What is the cancellation policy at James Cook Hotel Grand Chancellor?

James Cook Hotel Grand Chancellor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on 2 Feb 2025 start from NZ$166.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at James Cook Hotel Grand Chancellor?

Yep, James Cook Hotel Grand Chancellor has a covered self car park with in/out privileges for NZD 30.00 per night.

Are there any beaches close to James Cook Hotel Grand Chancellor?

The closest beach to James Cook Hotel Grand Chancellor is Oriental Bay Beach (1.7 km).

Is James Cook Hotel Grand Chancellor family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that James Cook Hotel Grand Chancellor is a hit with families.

Does James Cook Hotel Grand Chancellor serve breakfast?

You bet, our visitors love the buffet brekkie here! Offered on weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at James Cook Hotel Grand Chancellor?

No, James Cook Hotel Grand Chancellor does not offer an airport shuttle service.

Is there a bar or restaurant at James Cook Hotel Grand Chancellor?

Yep, you can grab a meal at James Cook Hotel Grand Chancellor's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at James Cook Hotel Grand Chancellor?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at James Cook Hotel Grand Chancellor?

No, only service animals are allowed.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 613 out of 1282 reviews" "
Rating 8 - Good. 434 out of 1282 reviews" "
Rating 6 - Okay. 139 out of 1282 reviews" "
Rating 4 - Poor. 62 out of 1282 reviews" "
Rating 2 - Terrible. 34 out of 1282 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome deal, good service, a little noisy from the neighbors but that ant really be helped. Great breakfast, comfy bed, loved the temperature in the room! Will stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and hotel facilities.
Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 3 nights in Jan 2025

10/10 Excellent

Susanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to Harbour Lounge was awesome to come home to after a day of exploring or shopping.
Stayed 4 nights in Jan 2025

10/10 Excellent

Juliett

Travelled with family
Located central to most things and staff very helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Spencer

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, great price, good staff, good buffet breakfast. However, the property is very tired and needs a major re-vamp.
Stayed 3 nights in Jan 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Central, highly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at James Cook are awesome. From calling to confirm the booking on the day (as we arrived in Wellington) - to the experience in the hotel itself - at all times the staff were cheerful, helpful and kind. I have stayed at James Cook many times over the years, and the experience is consistent and wonderful - caring and experienced staff, and lovely modern and clean facilities. The location is very central, so supported a weekend break in Wellington perfectly! Thank you to all the wonderful staff at James Cook, we had a wonderful time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cherie

Wonderful well serviced place. Great staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception, cleaners, all staff. Room was excellent. Location and parking very handy. We would stay again
Stayed 2 nights in Jan 2025

10/10 Excellent

Tupou

Liked: Amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Jan 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Restaurant. Motel was reasonably priced. Beds are the best we have slept in.
Stayed 1 night in Dec 2024

4/10 Poor

Rozana

Disliked: Staff & service
Check in took awhile, as the hotel could not find my booking. Service was not great.
Stayed 1 night in Dec 2024

8/10 Good

Sonya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concerned that one has to pay $30 per night for parking particularly bein Christmas Day and no regular parking traffic requiring parks. Makes the stay for 2 pensioners having a treat away for the night an expensive experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Stayed 1 night in Dec 2024

8/10 Good

Peter

Liked: Cleanliness
Easy
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value at discounted rate
Stayed 3 nights in Dec 2024

8/10 Good

Aditya

Stayed 1 night in Dec 2024

10/10 Excellent

Ava

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As above šŸ˜€
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, every single staff member is welcoming and helpful. Recommend staying here
Stayed 1 night in Dec 2024

10/10 Excellent

Sean

Stayed 1 night in Nov 2024

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room we were in was definitely on the 'older' side of the hotel, hopefully awaiting refurb? The shower had a curtain over a bath, there were no power points on the wall next to the beds, the beds had a definite 'slope/roll', the tv menus for giving information for the hotel, restaurant and room service menus were 'not available at this time' so we didn't order anything sadly. Lovely staff, great location, very clean (though the bathroom didn't feel great with the shower curtain over the bath) - just a tired room. Would stay again but not in that particular area.
Stayed 1 night in Dec 2024

10/10 Excellent

Ruameto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Joanne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They should state some of the rooms open on to an enclosed area with no access to fresh air. The room was hot and stuffy which meant having to leave the noisy air-conditioning on, so not much sleep. The bathroom was tired and shabby. The shower was very low, I'm only 5'6" and had to bend down to rinse my hair. Reception staff were too busy trying to sell us dinner at their restaurant to tell us basics like needing your swipe card to activate the lift (useful to know when you're carrying a load of luggage, or for the people who got in before us and couldn't work it out) or which set of lifts went where. We've stayed at better hotels in the same area for less. Won't be staying again.
Stayed 1 night in Dec 2024