2/10 Terrible
MARION
Travelled with partner
27 Nov 2023
Disliked: Staff & service
I am well travelled, and are used to booking hotels and different properties, as I am also the owner of some in my home country. It however was the first time i tried a 24h self-checking. I can confirm that IT DOES NOT WORK. When i arrived at the property, i was not provided any details to access the room by the owner, and when using their heckin at the door I was charged again! We tried contaxting the owner and no response. I am now fighting with Expedia and VISA to get reimbursed, the owner is not agreeing although was paid twice. Really disapponted in the owners, VISA and Expedia.