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Hakone Kowakien TEN-YU

4.5 star property
Luxury ryokan with sauna and spa services

Photo gallery for Hakone Kowakien TEN-YU

Exterior
Executive Suite with Open-air Onsen Bath, Non Smoking (Dinner starts at 5pm)
Reception
Lobby lounge
Hot springs

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Spa
  • Air conditioning
The current price is NZ$1,269
includes taxes & fees
27 Mar - 28 Mar

Explore the area

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407
  • Hakone Kowakien Yunessun
    ‪3 min walk‬
  • Hakone Open Air Museum
    ‪16 min walk‬
  • Lake Ashi
    ‪9 min drive‬

Room options

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

About the area

Hakone

A luxury stay in Hakone awaits you at Hakone Kowakien TEN-YU. You'll be within steps of Hakone Kowakien Yunessun and within a short 5-minute stroll of Okada Museum of Art. Highlights at this ryokan include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include massages, facials and aromatherapy. The steakhouse, Geihinkan(Steak), is open for dinner. Added amenities include free Wi-Fi in public areas and a sauna. .With a stay at this 4.5-property class Ninohira ryokan, you'll be 1.3 km (0.8 mi) from Hakone Open Air Museum and 2.7 km (1.7 mi) from Miyagino Hayakawa Breakwater Cherry Blossoms.

What's nearby

  • Hakone Kowakien Yunessun - 3 min walk - 0.3 km
  • Hakone Open Air Museum - 16 min walk - 1.4 km
  • Hakone Ropeway - 8 min drive - 6.2 km
  • Lake Ashi - 9 min drive - 8.4 km
  • Hakone Shrine - 9 min drive - 8.2 km

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Tokyo (HND-Haneda) - 84 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪GORA BREWERY & GRILL - ‬3 min drive
  • ‪手打ちそば金春 - ‬13 min walk
  • ‪ラウンジ花影 - ‬19 min walk
  • ‪箱根飲茶楼 - ‬16 min walk

About this property

Hakone Kowakien TEN-YU

Luxury ryokan with sauna and spa services
Hakone Kowakien TEN-YU offers its guests hot springs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at the luxury Hakone Kowakien TEN-YU. Free self parking is available.

This 4.5-star Hakone ryokan is smoke free.

  • 150 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hakone Kowakien TEN-YU offers 150 accommodations with a safe and complimentary bottles of water. 50-inch LCD televisions come with digital channels.

Bathrooms include a separate bath and shower, spring water baths, slippers and bidets. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Hot springs

Hotel Indigo Hakone Gora by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 704 reviews
The price is NZ$762
includes taxes & fees
25 Apr - 26 Apr
Hotel Indigo Hakone Gora by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Cot (surcharge)
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - midnight
  • Massage
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Sign language-capable staff
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 3300.0 per stay.

Payment types

Important information

Fees

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 3300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Is parking available at Hakone Kowakien TEN-YU?

Yep, Hakone Kowakien TEN-YU has a free self car park.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on 27 Mar 2025 start from NZ$1,269.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hakone Kowakien TEN-YU?

The closest beach to Hakone Kowakien TEN-YU is Atami Sun Beach (15.9 km).

Is there a spa on site at Hakone Kowakien TEN-YU?

There's no onsite spa, but this property does offer services like facials and body treatments.

What makes Hakone Kowakien TEN-YU a romantic place to stay?

Garden-view dining and a lounge bar, as well as spring water baths in the guestrooms, all help set the scene for a romantic weekend at Hakone Kowakien TEN-YU.

Is Hakone Kowakien TEN-YU family-friendly?

You bet! With amenities such as highchairs and baby baths in the guestrooms, it's no surprise that Hakone Kowakien TEN-YU is a hit with families.

Are there hot tubs in the rooms at Hakone Kowakien TEN-YU?

No, but there are spring water baths in the guestrooms.

Is there a free airport shuttle available at Hakone Kowakien TEN-YU?

No, Hakone Kowakien TEN-YU does not offer an airport shuttle service.

Is there a bar or restaurant at Hakone Kowakien TEN-YU?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hakone Kowakien TEN-YU?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hakone Kowakien TEN-YU?

No, only service animals are allowed.

Hakone Kowakien TEN-YU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1092 out of 1350 reviews
Rating 8 - Good. 168 out of 1350 reviews
Rating 6 - Okay. 49 out of 1350 reviews
Rating 4 - Poor. 20 out of 1350 reviews
Rating 2 - Terrible. 21 out of 1350 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay with many hot spring options.
Stayed 2 nights in Dec 2024

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice onsen hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for relaxation after walking around Japan. Great place to refresh your aching body
Stayed 1 night in Dec 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2024

10/10 Excellent

ZE JUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service from the staff. General environment coupled with superior amenities provided are an excellent way to take some time off and relax. The massage chair in room was a personal fav! Highly recommend and will hopefully be back here soon.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Arielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing and staff were so helpful! We would stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

See Long

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

minting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bingqing, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great private onsen!
Stayed 1 night in Dec 2024

10/10 Excellent

Colman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Nick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place- in room onsen was lovely. Everyone was friendly and helpful. Well organized. I enjoyed the daily teas and coffee in the lobby as well as the ice cream. The Kaiseke dinner was a very cool experience to try local food in a nice presentation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautifual property, fabulous breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Derek

Stayed 1 night in Nov 2024

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel to stay in hakone
With such a wide selection to choose from, We are so glad we stayed at ten Yu. The food was delicious and abundant and the views from the onsen were wonderful.
Stayed 1 night in Dec 2024

10/10 Excellent

Nadia

Stayed 1 night in Nov 2024

10/10 Excellent

Cyrus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was phenomenal. The onsen, of which two are available, are both fantastic and have great views. Our room also had an indoor tub and small outdoor stone onsen that was like having heaven in our backyard, which was also equipped with a private garden. The dinner included in the reservation was delicious and filling. We got drinks at the bar afterward with a nice view of the larger garden outside. Dinner was preceded by a music concert with a pianist and floutist. The breakfast buffet was extensive. The service was top notch. Certainly an unforgettable hotel experience! I would go back in a heartbeat.
Stayed 1 night in Dec 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

KUEI AN

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this gorgeous, resort-like property in Hakone. The staff treated us with the utmost respect and kindness from the moment we arrived until the moment we left. Our room with the private onsen facing the mountains was no doubt the highlight of our trip and a much needed place for relaxation. The property has everything you could need, including free ice cream and drinks in the lobby, nightly live music/entertainment, and dining options. The location isn't super walkable or convenient to stores and restaurants, but this was just fine with us. There is an indoor tunnel connecting this property to another with a restaurant and convenience store which was nice to have. Amazing trip
Stayed 2 nights in Nov 2024

10/10 Excellent

hanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen was beautiful and relaxing. Would highly recommend.
Stayed 2 nights in Dec 2024