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Crowne Plaza Melbourne by IHG

4.5 star property
Riverfront hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Crowne Plaza Melbourne by IHG

Property amenity
Standard Room, 1 King Bed (View)
Cafe
Suite, 1 Bedroom, River View
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Parking available
The current price is NZ$213
includes taxes & fees
4 May - 5 May

Explore the area

Map
1-5 Spencer Street, Docklands, VIC, 3008
  • Melbourne Convention and Exhibition Centre
    ‪2 min walk‬
  • Crown Casino
    ‪3 min walk‬
  • Marvel Stadium
    ‪13 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (High Floor, No View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor, No View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • River view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

View from room

Standard Room, 2 Double Beds, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • River view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • River view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

View from room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower

Standard Room, 1 King Bed, Roll-in Shower | View from room

Standard Room, 1 King Bed, Roll-in Shower

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • River view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • River view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • River view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Melbourne

A luxury stay in the heart of Melbourne awaits you at Crowne Plaza Melbourne by IHG. Within a short 5-minute stroll, you'll find Melbourne Convention and Exhibition Centre and Crown Casino. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Ottie's, serves local and international cuisine and is open for breakfast, lunch and dinner. Dive Bar is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the free pool cabanas and pool loungers. 12949 square feet (1203 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include coworking space. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4.5-property class Docklands hotel include SEA LIFE Melbourne and DFO South Wharf.

What's nearby

  • Melbourne Convention and Exhibition Centre - 2 min walk - 0.2 km
  • Crown Casino - 3 min walk - 0.3 km
  • SEA LIFE Melbourne - 5 min walk - 0.5 km
  • Marvel Stadium - 13 min walk - 1.1 km
  • Bourke Street Mall - 20 min walk - 1.7 km

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Crown Entertainment Complex - ‬4 min walk
  • ‪Crown Food Court - ‬3 min walk
  • ‪Margo's - ‬4 min walk
  • ‪Jackpot Bar - ‬4 min walk
  • ‪The Pub - ‬4 min walk

About this property

Crowne Plaza Melbourne by IHG

Riverfront hotel with 24-hour fitness centre and 24-hour front desk
Crowne Plaza Melbourne by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

10 meeting rooms and coworking spaces are available. Event space at this hotel measures 12949 square feet (1203 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Crowne Plaza Melbourne by IHG. Parking is available for a fee. A complete renovation of Crowne Plaza Melbourne by IHG was completed in December 2020.

Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 1 building
  • 432 guestrooms or units
  • 10 levels
  • Conference rooms
  • 12949 sq ft of conference space
  • 1203 sq. m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Melbourne by IHG offers 432 accommodations with espresso makers and a safe. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, Hindi, Spanish, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 17 per night); discounts available
  • Secured, covered parking on site (AUD 17 per night)
  • Secured, covered valet parking on site (AUD 70 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; AUD 40 to 42 for adults and AUD 25 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dive Bar
  • Ottie's
  • Pow Wow

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference centre (12,949 square foot of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults and AUD 25 to 25 for children
  • Covered self-parking fee: AUD 17 per night
  • Valet parking fee: AUD 70 per night (in/out privileges)
  • Nearby parking fee: AUD 17 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Melbourne by IHG?

Crowne Plaza Melbourne by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Melbourne by IHG?

As of 6 Apr 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Melbourne by IHG on 4 May 2025 start from NZ$212.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Melbourne by IHG?

Yep, Crowne Plaza Melbourne by IHG has a secured covered self car park for AUD 17 per night.

Are there any beaches close to Crowne Plaza Melbourne by IHG?

The closest beach to Crowne Plaza Melbourne by IHG is St Kilda Beach (5.5 km).

Does Crowne Plaza Melbourne by IHG have a pool?

Crowne Plaza Melbourne by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 6:00 AM to 9:00 PM.

What makes Crowne Plaza Melbourne by IHG a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Melbourne by IHG.

Is Crowne Plaza Melbourne by IHG family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Melbourne by IHG is a hit with families.

Does Crowne Plaza Melbourne by IHG serve breakfast?

Yep, our travelers can't get enough of the buffet breakfast here! Available on weekdays between 6:30 AM and 10:00 AM and weekends from 7:00 AM to 11:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Crowne Plaza Melbourne by IHG?

No, Crowne Plaza Melbourne by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Melbourne by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Melbourne by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Melbourne by IHG?

No, only service animals are allowed.

Crowne Plaza Melbourne by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1028 reviews
Rating 8 - Good. 263 out of 1028 reviews
Rating 6 - Okay. 91 out of 1028 reviews
Rating 4 - Poor. 41 out of 1028 reviews
Rating 2 - Terrible. 26 out of 1028 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Bianca

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A toaster in the room would have been handy and some cutlery but otherwise awesome
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Amenities
All good and exactly as advertised!
Stayed 1 night in Mar 2025

8/10 Good

Chanecia

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Gareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities. Perfect as a place to rest/sleep whilst you explore all that Melbourne has.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very luxurious
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was way too soft, but had a really good sleep
Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Stayed 1 night in Feb 2025

8/10 Good

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location, close to public transport and its location affords guest a great choice of dining experiences within walking distance. It's a minor thing, but our room appeared to lack any overhead lighting, thereby making it a little difficult to find anything at night.
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location comfortable rooms unique style building staff were most helpful
Stayed 2 nights in Feb 2025

8/10 Good

Illona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Thought the price point was up there with such tiny rooms. Room service was quite limited. No dietary items to choose and all a bit fancy. I’m very fussy on bed comfort, but it was great. Easy walk to crown and Southbank. Easy tram ride to marvel stadium. Very quiet. Rooms are really dark in the morning for easy sleep ins.
Stayed 2 nights in Feb 2025

8/10 Good

Brad

Liked: Staff & service
.
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensational views, sensational staff, sensational amenities. The complementary cold purified water station a nice touch.
Stayed 1 night in Jan 2025

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay here
Stayed 1 night in Jan 2025

10/10 Excellent

Jarrod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Southbank option.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service
Loved location and staff
Stayed 1 night in Jan 2025

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was supposed to be a text to notify when the room was ready... got nothing. Other than that great hotel with friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Starting to get outdated in common areas on floors level carpets
Stayed 2 nights in Jan 2025

8/10 Good

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

4/10 Poor

Kanesha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was at 3pm, we arrived at 4pm and was told that our room still wasn’t ready and we would need to wait another 20-25 minutes. When questioned about why our room wasn’t ready as check in was at 3pm, the receptionist just smiled and said housekeeping. Our room had no cutlery, no plates, no cups, nothing. We had a bin with no bin bag in it. Had 1 towel for 4 occupants. Seems as if they tried to rush the housekeeping job and forgot a lot of things.
Stayed 1 night in Jan 2025

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.Comfortable stay
Stayed 1 night in Jan 2025

10/10 Excellent

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was central to the casino and the aquarium. Short walk to the cbd and trams are easily accessible. Otties breakfast dine-in was a mouth-watering experience, well worth the small price add-on to our stay. The room was well prepared and comfortable considering the size.
Stayed 2 nights in Jan 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cosy room with excellent room service! The breakfast buffet was amazing and convenient also. However the only complaint being that they forgot to refill our hand soap.
Stayed 3 nights in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Thought the location was amazing. Price good, new and quiet. One issue was I chose a discounted car park which made the cost $17 which is great. But I arked in the wrong car park and it became $77 which wasnot good. Double check the name of car park.
Stayed 1 night in Jan 2025