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Holiday Inn Hamburg - Hafencity, an IHG Hotel

4.0 star property
Pet-friendly hotel connected to the convention centre in Hamburg with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hamburg - Hafencity, an IHG Hotel

Exterior
Serves breakfast, lunch and dinner
Exterior
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
The price is NZ$202
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
Ueberseeallee 15, Hamburg, Hamburg, 20457
  • Hamburg Cruise Center
    14 min walk
  • Hamburg Dungeon
    15 min walk
  • Miniatur Wunderland
    16 min walk
  • Hamburg (HAM)
    30 min drive

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Courtyard View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
6 bedrooms
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
20 bedrooms
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Courtyard View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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The price is NZ$593
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About the area

Hamburg

Holiday Inn Hamburg - Hafencity, an IHG Hotel puts you in the heart of Hamburg, connected to the convention centre and within a 20-minute stroll of popular places like Hamburg Cruise Center and Miniatur Wunderland. Highlights at this hotel include a restaurant and in-room free WiFi. .Open Lobby is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of 3 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Within a 30-minute walk of this 4-property class Hamburg City Center hotel, attractions include Hamburg City Hall and Elbe Philharmonic Hall.

What's nearby

  • Hamburg Cruise Center - 14 min walk - 1.2 km
  • Miniatur Wunderland - 16 min walk - 1.4 km
  • Hamburg City Hall - 20 min walk - 1.7 km
  • Elbe Philharmonic Hall - 3 min drive - 2.0 km
  • Reeperbahn - 5 min drive - 3.9 km

Getting around

  • HafenCity Universität Station - 3 min walk
  • HafenCity Universität Hamburg Station - 5 min walk
  • Hamburg Airport (HAM) - 30 min drive

Restaurants

  • ‪Restaurant Hobenköök - ‬10 min walk
  • ‪Fleetschlösschen - ‬9 min walk
  • ‪Wildes Fräulein - ‬8 min walk
  • ‪Andronaco HafenContor - ‬9 min walk
  • ‪Yokohama Coffee Bar - ‬3 min walk

About this property

Holiday Inn Hamburg - Hafencity, an IHG Hotel

Pet-friendly hotel connected to the convention centre in Hamburg with a fitness centre
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

WiFi is free in public spaces. The business-friendly Holiday Inn Hamburg - Hafencity, an IHG Hotel also features a fitness centre, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hamburg hotel is smoke free.

  • 268 guestrooms or units
  • 7 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Hamburg - Hafencity, an IHG Hotel offers 268 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Languages

English, German, Italian, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 28 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Lobby

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Handrails in stairways (61 centimetre high)
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: EUR 3.9 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Holiday Inn Hamburg Hafencity Hotel
Holiday Inn Hamburg Hafencity

Frequently asked questions

What is the cancellation policy at Holiday Inn Hamburg - Hafencity, an IHG Hotel?

Holiday Inn Hamburg - Hafencity, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Hamburg - Hafencity, an IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Hamburg - Hafencity, an IHG Hotel on 23 Dec 2024 start from NZ$194.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Hamburg - Hafencity, an IHG Hotel?

Yep, Holiday Inn Hamburg - Hafencity, an IHG Hotel has a self car park for EUR 28 per day. Onsite parking is limited.

Are there any beaches close to Holiday Inn Hamburg - Hafencity, an IHG Hotel?

The closest beach to Holiday Inn Hamburg - Hafencity, an IHG Hotel is Övelgönne (6.2 km).

Does Holiday Inn Hamburg - Hafencity, an IHG Hotel serve breakfast?

Yep, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Hamburg - Hafencity, an IHG Hotel?

No, Holiday Inn Hamburg - Hafencity, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Hamburg - Hafencity, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Hamburg - Hafencity, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Holiday Inn Hamburg - Hafencity, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 434 out of 669 reviews" "
Rating 8 - Good. 199 out of 669 reviews" "
Rating 6 - Okay. 22 out of 669 reviews" "
Rating 4 - Poor. 9 out of 669 reviews" "
Rating 2 - Terrible. 5 out of 669 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anton, Winter Garden

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great staff !
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Susan, Mesquite

Everything was wonderful!
Stayed 1 night in Jul 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
This hotel is located in very calm area but close to the city center. All staff are very kind. We highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

sukhjinder, renton

Stayed 1 night in Jul 2024

10/10 Excellent

Paul Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, well located for the purpose of our visit and the staff were helpful and informative.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Hamburg, close to main train station HFB yet also in proximity to common landmark sites to visit. Easy access to tram line and very convenient location for resting in between activities.
Stayed 2 nights in Jul 2024

4/10 Poor

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities
The view from the room was nice but the air wasn't working nor is the room sound proof because I heard the partying all night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast friendly staff. Good location. Spotless hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rosemina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Nugzar

Stayed 4 nights in Jun 2024

10/10 Excellent

Adam

Stayed 2 nights in Jun 2024

10/10 Excellent

Monika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
Stayed 1 night in Jun 2024

8/10 Good

Karen

Travelled with partner
Liked: Staff & service, property conditions & facilities
excellent bus and underground transport links just a few minutes from the hotel. Also walkable to/from Hafen City attractions/museums - Minuture Wunderland, etc.
Stayed 4 nights in Jun 2024

8/10 Good

Juliet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent breakfast. Dinner staff different than breakfast staff, and not as nice. Nice location. AC isn’t efficient however.
Stayed 4 nights in May 2024

6/10 Okay

Scott, Salt Lake City

Despite its otherwise high ratings, this hotel does NOT distinguish itself. It is a very average hotel with small, dark rooms in an area that is actually pretty scary late at night. I wouldn't choose to stay here again.
Stayed 1 night in Apr 2024

8/10 Good

Hanspeter

Travelled with group
Liked: Staff & service
Zimmer wurden nicht gereinigt!
Stayed 3 nights in Apr 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
also the restaurant was out of food ifems .
Stayed 1 night in Mar 2024

8/10 Good

neil

Liked: Amenities
Nice room and well maintained. Seemed very quiet at first, but during the first (of three) nights, there were loud vehicles outside with things being dropped in them, maybe around 03.00 or 04.00. I was on the fifth floor; there is a gym on the floor above. For some reason they allow people to use this from 06.00, which of course, can be heard on the floors below. The sixth floor should be closed until 08.00 out of respect for guests in their rooms.
Stayed 3 nights in Feb 2024

10/10 Excellent

Shintaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was a bit cold
Stayed 1 night in Nov 2023

10/10 Excellent

Reylito P, North Babylona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazingly clean. Staff are very nice. Special Shout out to MARIAN, he is an exceptional worker. He works in the restaurant/Dining area. He made sure that we are taken care of. Most of the restaurant staff don't speak english but very respectful and nice. Marian goes out of his way to make sure we get what we need and he always ask us if we are doing good. Btw, i didnt know that breakfast buffet was included in the price that we paid for. Breakfast buffer was great. There are bunch of breakfast variety from eggs, bacon, all type of breads, sausages, waffles and a lot more. Bus station is nearby, and can walk to grocery stores. I would go back to this hotel.

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Adrian

Stayed 1 night in Nov 2023

10/10 Excellent

Gerad

Travelled with family
Liked: Amenities
Property was very clean
Stayed 1 night in Oct 2023