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The Westin Hamburg Elbphilharmonie

Eco-certified hotel with full-service spa and fitness centre

Photo gallery for The Westin Hamburg Elbphilharmonie

Suite, 1 King Bed, City View
Indoor pool
Couples treatment room(s), sauna, steam room, body treatments
Exterior
Presidential Suite, 1 King Bed with Sofa bed, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Pet-friendly
The current price is NZ$463
includes taxes & fees
4 May - 5 May

Explore the area

Map
Platz der Deutschen Einheit 2, Hamburg, HH, 20457
  • Elbe Philharmonic Hall
    ‪5 min walk‬
  • Miniatur Wunderland
    ‪6 min walk‬
  • Reeperbahn
    ‪4 min drive‬
  • Hamburg (HAM)
    ‪30 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

View from room

Premium Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

View from room

Premium Room, 1 King Bed (View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed with Sofa bed, City View

Family Suite, 1 King Bed with Sofa bed, City View

Family Suite, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Deluxe Room, 2 Double Beds, City View

Deluxe Room, 2 Double Beds, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 92 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 95 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View

Presidential Suite, 1 King Bed with Sofa bed, City View

Presidential Suite, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 162 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the area

Hamburg

The Westin Hamburg Elbphilharmonie puts you in the heart of Hamburg, steps from Elbe Philharmonic Hall and within a 10-minute stroll of Miniatur Wunderland. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and steam room. The restaurant, Fang & Feld, serves local cuisine and is open for breakfast and dinner. BLICK is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy the gym and sauna. 7696 square feet (715 square metres) of event facilities include 11 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this Hamburg City Center hotel include St. Michaelis Church and Hamburg City Hall.

What's nearby

  • Elbe Philharmonic Hall - 5 min walk - 0.4 km
  • Miniatur Wunderland - 6 min walk - 0.6 km
  • St. Michaelis Church - 14 min walk - 1.2 km
  • Hamburg City Hall - 18 min walk - 1.5 km
  • Reeperbahn - 4 min drive - 2.6 km

Getting around

  • Baumwall U-Bahn - 5 min walk
  • Michaeliskirche Hamburg Station - 13 min walk
  • Hamburg Airport (HAM) - 30 min drive

Restaurants

  • ‪Heimathafen - ‬7 min walk
  • ‪Speicherstadt Kaffeerösterei - ‬6 min walk
  • ‪Störtebeker Elbphilharmonie - ‬2 min walk
  • ‪Campus Suite - ‬1 min walk
  • ‪Café Minah - ‬7 min walk

About this property

The Westin Hamburg Elbphilharmonie

Eco-certified hotel with full-service spa and fitness centre
The Westin Hamburg Elbphilharmonie offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 7696 square feet (715 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified The Westin Hamburg Elbphilharmonie. Parking is available for a fee.

This Hamburg hotel is smoke free.

  • 244 guestrooms or units
  • 20 levels
  • 7696 sq ft of conference space
  • 715 sq. m of conference space
  • Built in 2016
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin Hamburg Elbphilharmonie offers 244 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 37 for adults and EUR 18.55 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BLICK
  • Fang & Feld

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's toys
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 7,696 square feet of conference space

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Grab bar near toilet (75 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 37 for adults and from EUR 18.55 for children
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Westin Hamburg Hotel
Westin Hamburg
The Westin Hamburg
The Westin Hamburg Elbphilharmonie Hotel
The Westin Hamburg Elbphilharmonie Hamburg
The Westin Hamburg Elbphilharmonie Hotel Hamburg

Frequently asked questions

What is the cancellation policy at The Westin Hamburg Elbphilharmonie?

The Westin Hamburg Elbphilharmonie offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Hamburg Elbphilharmonie?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at The Westin Hamburg Elbphilharmonie on 4 May 2025 start from NZ$462.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Hamburg Elbphilharmonie?

Yep, The Westin Hamburg Elbphilharmonie has a self car park for EUR 35 per day.

Are there any beaches close to The Westin Hamburg Elbphilharmonie?

The closest beach to The Westin Hamburg Elbphilharmonie is Övelgönne (4.9 km).

Is there a spa on site at The Westin Hamburg Elbphilharmonie?

Yep, there is an onsite spa at The Westin Hamburg Elbphilharmonie. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does The Westin Hamburg Elbphilharmonie have a pool?

The Westin Hamburg Elbphilharmonie has an indoor pool.

What makes The Westin Hamburg Elbphilharmonie a romantic place to stay?

Couples spa treatments and a champagne service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Westin Hamburg Elbphilharmonie.

Is The Westin Hamburg Elbphilharmonie family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Westin Hamburg Elbphilharmonie is a hit with families.

Does The Westin Hamburg Elbphilharmonie serve breakfast?

Yep, buffet brekkie is offered on weekdays between 6:30 AM and 11:00 AM and weekends between 7:00 AM and noon.

Is there a free airport shuttle available at The Westin Hamburg Elbphilharmonie?

No, The Westin Hamburg Elbphilharmonie does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Hamburg Elbphilharmonie?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Hamburg Elbphilharmonie?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Westin Hamburg Elbphilharmonie?

Furry friends are welcome at The Westin Hamburg Elbphilharmonie, with food and water bowls on offer. Just so you know, there's a limit of one pet.

The Westin Hamburg Elbphilharmonie Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1004 reviews
Rating 8 - Good. 224 out of 1004 reviews
Rating 6 - Okay. 82 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location especially if you are a fan of classical music, Elbphilharmonie is literally few steps from the main lobby
Stayed 4 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location 15min walk to town centre short walk to miniture wunderland
Stayed 3 nights in Dec 2024

10/10 Excellent

Rachel

Stayed 1 night in Nov 2024

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2024

10/10 Excellent

Dadajon

Stayed 3 nights in Oct 2024

10/10 Excellent

Emad

Liked: Cleanliness, amenities, property conditions & facilities
Location, location location if you are a regular at the Elbphilharmonie then this is heaven for you, you just need few steps to be inside the concert hall, the views from the room are stunning , the Spa is really good, breakfast is amazing and all the staff there are fabulous, the only drawback in the hotel is the express service or speed service button on the phone sadly no one answers the line in a hotel which is a Marriott I never experienced this before and the reason is always we are busy, it happened so many times wether you want to order in for room dining or if you need help with your luggage, every time I have to go down to ask for assistance and that was not convenient at all, I mean there should be a designated person for this line just to reply and if they are busy just to assure you that we will get back to you instead of keep on trying for more than half an hour or 45 minutes.
Stayed 3 nights in Oct 2024

8/10 Good

JAQUELINA, Houston

Stayed 6 nights in Jul 2024

6/10 Okay

Imke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in the Elbphilharmonie building. Wow! Spacious, beautiful room on higher floor with breathtaking views! Large, delicious breakfast buffet! Friendly, helpful staff. Highly recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Stayed 3 nights in Sep 2024

10/10 Excellent

Y., Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Westin Hamburg Hotel is one of our most favorite hotels in Europe. The hotel is especially convenient for us going to Elbphiharmonie almost every evening. The view from our suite is spectacular! We shall definitely return to Hamburg just for the Westin and Elbphilharmonie!
Stayed 6 nights in Sep 2024

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you’re going on a cruise. Near the cruise terminals. Easy access to area attractions.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Stayed 1 night in Jul 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, I am from Hamburg and I used to work across the street for a huge media company for years. I left when the Hafen City was being planned. Oliver the concierge is a true gem. The hotel is very clean and well located (not talking about the whole controversy about the Elbe-Philarmonie). Friendly and very professional staff all around. Cleaning crew could benefit from being less intrusive (they REALLY wanted to clean the room regardless of the Do Not Disturb sign), but this almost neat picking...
Stayed 9 nights in Jul 2024

10/10 Excellent

Ida Marie

Stayed 1 night in Jul 2024

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
All was great except one day where we had a false fire alarm and had to evacuate the hotel at 7 am.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 3 nights in Jun 2024

10/10 Excellent

Craig

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My New Hamburg Favorite Hotel.

The Westin Hamburg might be the nicest hotel that I have ever stayed in. The rooms were outstanding with modern fixtures and very comfortable beds. The Westin is located the same building as Hamburg’s amazing Elbephilharmonie concert hall. A recommendation for guests: make a reservation in the bar on concert nights. Otherwise you will not be able to get a table and see the view of shipping traffic and lights along the Elbe River.
Stayed 1 night in Jun 2024

8/10 Good

SoonPil

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice location, Great architecture of the building, very clean. Good breakfast. Just need a smile from receptionists. Their face and communication style tell me it’s German…
Stayed 1 night in May 2024

10/10 Excellent

Indra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect from the assistant that helped us with our bags, the concierge , the restaurant staff . The concierge went out of their way to accompany me to the concert hall to get tickets for mum in a wheelchair . The place was so accessible for someone in a wheelchair, my mum felt safe and staff ever willing to help . They were so pleasant and helpful at everystage. I intend to go back in early June and without hesitation will be right back at the Westin again . Many thanks for the excellent service .
Stayed 2 nights in May 2024

10/10 Excellent

Jinming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service is great！
Stayed 2 nights in May 2024

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 4 nights in Apr 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great location. Staff were awesome. My only suggestion would be to have a small conscience store to get water or snacks for kids. Only stayed one night but it was fantastic. The plaza walk was really cool. Loved the heated bathroom floors too! Thank you!
Stayed 1 night in Mar 2024

8/10 Good

dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls at the corridors we very damaged, it doesn’t look nice will you walk to your room
Stayed 3 nights in Feb 2024