6/10 Okay
Lisa
Travelled with family
18 Dec 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
It was not that accessible and struggled to use public bathroom near foyer due to heavy doors. Was very slippery when when and struggled to walk with crutches. Was put in furtherst room on wing and struggled to walk that far dispite informing prior i had differculty with mobility. I was told if i need an actual room that is accessible i will need to book 2 rooms and be charged double! I was unable to open and push door myself as too heavy and almost fell trying. From 6.30 every morning heard glass bottles being smashed and till 11.30-12 at night heard kids running around upstairs and chairs scrapping. Was very noisy. Not able to cater for dietary needs for lunch and dinner as had cross contamination. Room size was good and handy to have microwave in room as couldn't eat much on island. That is probably all that was good. Overall very disappointed in my stay
Lisa
Stayed 6 nights in Dec 2024