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DoubleTree by Hilton Hangzhou East

4.5 star property
Luxury hotel connected to a shopping centre in Hangzhou with 2 restaurants
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for DoubleTree by Hilton Hangzhou East

Lobby
Indoor pool
Exterior
Minibar, in-room safe, desk, laptop workspace
Breakfast (CNY 182 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Parking included
    Parking included
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
600 Jinsha Avenue, Hangzhou, Zhejiang, 310018
    Hangzhou Tower Shopping Mall
    16 min drive
    Wulin Square
    16 min drive
    West Lake
    19 min drive
    Hangzhou (HGH-Xiaoshan Intl.)
    30 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Bidet
Separate bath and shower
Bathrobes
Rainfall showerhead
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Executive Suite, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

King, Executive Suite, Business Lounge Access

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bidet
Separate bath and shower
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Bidet
Separate bath and shower
Bathrobes
Rainfall showerhead
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Deluxe Suite

Minibar, in-room safe, desk, laptop workspace

King Deluxe Suite

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bidet
Separate bath and shower
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Separate bedroom
Bidet
Separate bath and shower
  • 160 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Bidet
Separate bath and shower
Bathrobes
Rainfall showerhead
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Separate bedroom
Bidet
Separate bath and shower
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

Minibar, in-room safe, desk, laptop workspace

King Guest Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Bidet
Separate bath and shower
Bathrobes
Rainfall showerhead
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Business Lounge Access

Executive Room, Business Lounge Access

Executive Room, Business Lounge Access

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Bidet
Separate bath and shower
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Bidet
Separate bath and shower
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Bidet
Separate bath and shower
Bathrobes
Rainfall showerhead
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for DoubleTree Twin Room

Minibar, in-room safe, desk, laptop workspace

DoubleTree Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (2 beds)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (2 beds)

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room (2 beds)

Minibar, in-room safe, desk, laptop workspace

Executive Room (2 beds)

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite

Living area

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for DoubleTree Double Room

Minibar, in-room safe, desk, laptop workspace

DoubleTree Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Minibar, in-room safe, desk, laptop workspace

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

Hangzhou

At DoubleTree by Hilton Hangzhou East, you'll be connected to a shopping centre and 18.4 km (11.5 mi) from Wulin Square. Highlights at this luxury hotel include 2 restaurants, an indoor swimming pool and free self-parking. .The restaurant, E Cafe, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the free kids' club, 24-hour gym, Hot tub and sauna. 20261 square feet (1882 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available. There's also the convenience of RV/bus/truck parking. .With a stay at this 4.5-property class Jianggan hotel, you'll be 21 km (13 mi) from West Lake.

What's nearby

  • Hangzhou Tower Shopping Mall - 16 min drive
  • Wulin Square - 16 min drive
  • Hangzhou China Silk Town - 17 min drive
  • Hangzhou Olympic Sports Center - 17 min drive
  • West Lake - 19 min drive

Getting around

  • Jinshahu Station - 4 min walk
  • East Railway Station (East Square) Station - 12 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 30 min drive

Restaurants

  • ‪阿三烧烤店 - ‬8 min walk
  • ‪必胜客 - ‬8 min walk
  • ‪阿咪香韩国烧烤高沙店 - ‬8 min walk
  • ‪茶风暴 - ‬8 min walk
  • ‪龙城小吃 - ‬8 min walk

About this property

DoubleTree by Hilton Hangzhou East

Luxury hotel connected to a shopping centre in Hangzhou with 2 restaurants
DoubleTree by Hilton Hangzhou East offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 20261 square feet (1882 square metres) and includes conference space. A 24-hour fitness centre, a complimentary children's club, and an arcade/games room are also featured at the luxury DoubleTree by Hilton Hangzhou East. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hangzhou hotel is smoke free.

  • 1 building
  • 308 guestrooms or units
  • 20 levels
  • 2 dining venues
  • Conference rooms
  • 20261 sq ft of conference space
  • 1882 sq. m of conference space
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
DoubleTree by Hilton Hangzhou East offers 308 air-conditioned accommodations with minibars and laptop-compatible safes. LED televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, bidets and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per day)
  • Available in some public areas: Free WiFi; wired internet (CNY 40 per day)

Parking and transport

  • Free offsite parking within 2 metres
  • Free secured, uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee: CNY 182 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • E Cafe
  • Heyuan

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20,261 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 20 floors
  • Banquet hall
  • Building
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Hangzhou East

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 172.5 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 182 per person
  • Fee for in-room wireless Internet: CNY 40 per day (rates may vary)
  • Fee for wired Internet in public areas: CNY 40 per day (rates may vary)
  • Rollaway bed fee: CNY 172.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

DoubleTree Hangzhou East
DoubleTree Hilton Hangzhou East
DoubleTree Hilton Hotel Hangzhou East
DoubleTree Hilton Hangzhou East Hotel
DoubleTree Hilton Hangzhou
Doubletree By Hilton Hangzhou
DoubleTree by Hilton Hangzhou East Hotel
DoubleTree by Hilton Hangzhou East Hangzhou
DoubleTree by Hilton Hangzhou East Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hangzhou East?

DoubleTree by Hilton Hangzhou East offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hangzhou East?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hangzhou East on 20 Oct 2024 start from NZ$134.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hangzhou East?

Yep, DoubleTree by Hilton Hangzhou East has a free self car park. Onsite parking is limited.

Does DoubleTree by Hilton Hangzhou East have a pool?

Take your pick from a pool, an indoor pool and a kids' pool. The pool is open 9:00 AM to 10:00 PM.

What luxury perks are available at DoubleTree by Hilton Hangzhou East?

DoubleTree by Hilton Hangzhou East features an indoor pool, 1 hot tub and 2 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes DoubleTree by Hilton Hangzhou East a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Hangzhou East.

Is DoubleTree by Hilton Hangzhou East family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hangzhou East is a hit with families.

Are there hot tubs in the rooms at DoubleTree by Hilton Hangzhou East?

No, but there are deep-soaking baths in the guestrooms.

Does DoubleTree by Hilton Hangzhou East serve breakfast?

Sure does, buffet brekkie is served at DoubleTree by Hilton Hangzhou East.

Is there a free airport shuttle available at DoubleTree by Hilton Hangzhou East?

No, DoubleTree by Hilton Hangzhou East does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hangzhou East?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hangzhou East?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Hangzhou East?

No, pets and service animals are not allowed.

DoubleTree by Hilton Hangzhou East Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 105 reviews" "
Rating 8 - Good. 44 out of 105 reviews" "
Rating 6 - Okay. 11 out of 105 reviews" "
Rating 4 - Poor. 3 out of 105 reviews" "
Rating 2 - Terrible. 2 out of 105 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Damian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
One Great Room & Another OK
I stayed in two different rooms on consecutive nights. The first was great, while the second, I had an equivalent room that didn’t have well-working air conditioning. It was somewhat humid, though not hot. The room was overall just slightly less clean than the other one on a different floor. I thought that was odd for its inconsistency in experience.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
ok!
i had to call down for a menu for room service which is a little inconvenient. also, i waited 20 minutes to get a water bottle at breakfast.
Stayed 2 nights in Oct 2019

10/10 Excellent

Conan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my Business Trip in Hangzhou
Hotel looks brand new and is the nicest Doubletree in which I've stayed. There's a multitude of dining, shopping, and bar options within walking distance including an upscale mall across the street. Location was perfect for my business trip, however, tourists might want to stay closer to downtown/sites.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was hard to find the entrance to the hotel, it is part of a larger complex.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Hangzhou
The staff were excellent. Sadly, as it was the holidays, the area was quiet. Food at the buffet was good but wasn't hot - we came a little later
Stayed 2 nights in Feb 2019

10/10 Excellent

Alay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best Double Tree Hilton hotels
The hotel is very nice. Big rooms, kept really clean. Much better than the Double Tree Hilton in USA. They have nice restaurants and a good vegetarian friendly buffer for breakfast. A nice bar to have some good drinks too! The hotel is located at a 5 min walk from a big mall which has pretty much most casual brands and dozens of places to eat (very few veg options). Would definitely suggest this hotel as well as stay here again!
Stayed 1 night in Jan 2019

8/10 Good

Rajesh

Good for business stay
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

babu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good , just spend one night only
Stayed 1 night in Sep 2018

10/10 Excellent

LI, beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Hangzhou business trip
Great hotel, perfect location for my business trip.i had an executive room and it was super as was the executive lounge. Bill in the bar is fabulous... what a great bar manager, so attentive! One negative point is that the aircon seemed to leave the bedsheets feeling damp... couldn’t turn it off though as it’s so hot in Hangzhou at the moment Overall 9/10
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, all the facilities are brand new. Nice hotel.

8/10 Good

Clair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hangzhou for work
Great lobby, lovely breakfast, great location. Sink wouldn't drain in room was only complaint

10/10 Excellent

Slava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel for business trips. if you can make sure to book a stay on the 18th, the executive floor with the launge area
Stayed 6 nights in Oct 2017

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Stefan, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh stay in a boring noisy construction area
Good sleep with luxury feel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel in suburban area
Everything was great except the air conditioning didn't work and they had to fix it, but then it broke again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wilson, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything except location is very good. It is just a bit far.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort