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Pullman Reef Hotel Casino

5.0 star property
Waterfront Cairns hotel in Cairns Central Business District with 5 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Reef Hotel Casino

Junior Suite, 1 King Bed
Sports facility
Exterior
Casino
Deluxe Room, 1 King size bed, Pool Views with spa bath | View from room

Reviews

9.4 out of 10

Exceptional

Guests liked:

Comfy beds, friendly staff, spacious rooms

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
The price is NZ$263
includes taxes & fees
8 Dec - 9 Dec

Explore the area

Map
35-41 Wharf Street, Cairns, QLD, 4870
  • Cairns Esplanade
    2 min walk
  • Reef Hotel Casino
    3 min walk
  • Cairns Zoom and Wildlife Dome
    3 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    14 min drive

Room options

View all photos for Junior Suite, 1 King Bed, View

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Hairdryer
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Park View, 1 king bed with single spa bath

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room, Park View, 1 king bed with single spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior room, 1 King Size Bed, City Views with Spa bath

Minibar, in-room safe, desk, iron/ironing board

Superior room, 1 King Size Bed, City Views with Spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King size bed, Pool Views with spa bath

Deluxe Room, 1 King size bed, Pool Views with spa bath

Deluxe Room, 1 King size bed, Pool Views with spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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Property amenity

Shangri-La The Marina, Cairns

Pool
Kids pool
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1002)
The price is NZ$295
for 1 night
includes taxes & fees
7 Dec - 8 Dec
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About the area

Cairns

A luxury stay in the heart of Cairns awaits you at Pullman Reef Hotel Casino. Within steps you'll find Cairns Esplanade and Cairns Marlin Marina within a 10-minute stroll. Highlights at this family-friendly hotel include 5 restaurants, 3 bars/lounges and a casino. .The fine-dining restaurant, Tamarind, serves Fusion cuisine and is open for breakfast and dinner. Enjoy the outdoor swimming pool, gym and sauna. 4080 square feet (379 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:30 AM and on weekends between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Near this 5-property class Cairns Central Business District hotel, you'll find Cairns Central Shopping Centre.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Reef Fleet Terminal - 4 min walk - 0.3 km
  • Esplanade Lagoon - 6 min walk - 0.6 km
  • Cairns Marlin Marina - 7 min walk - 0.7 km
  • Cairns Central Shopping Centre - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 16 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 14 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬3 min walk
  • ‪Blu Marlin Bistro - ‬4 min walk
  • ‪Silverswift - ‬3 min walk
  • ‪Three Wolves - ‬5 min walk

About this property

Pullman Reef Hotel Casino

Waterfront Cairns hotel in Cairns Central Business District with 5 restaurants
Pullman Reef Hotel Casino offers its guests an outdoor pool, a sauna, and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 4080 square feet (379 square metres) and includes a conference centre. A casino, a rooftop terrace, and multilingual staff are also featured at the luxury Pullman Reef Hotel Casino. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cairns hotel.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 4080 sq ft of conference space
  • 379 sq. m of conference space
  • Built in 1996
  • Casino
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
Pullman Reef Hotel Casino offers 127 accommodations with iPod docking stations and minibars. Rooms open to balconies. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and designer toiletries.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Hindi, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (AUD 12 per night)
  • Valet parking on site (AUD 20 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; AUD 39 per person
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Flinders Bar and Grill
  • Tamarind

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,080 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 39 per person
  • Self-parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

What is the cancellation policy at Pullman Reef Hotel Casino?

Pullman Reef Hotel Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Reef Hotel Casino?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Pullman Reef Hotel Casino on 8 Dec 2024 start from NZ$263.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Reef Hotel Casino?

Yep, Pullman Reef Hotel Casino has a self car park for AUD 12.00 per night.

Are there any beaches close to Pullman Reef Hotel Casino?

The closest beach to Pullman Reef Hotel Casino is Yorkeys Knob Beach (12.5 km).

Does Pullman Reef Hotel Casino have a pool?

Pullman Reef Hotel Casino has an outdoor pool.

What luxury perks are available at Pullman Reef Hotel Casino?

Pullman Reef Hotel Casino features an outdoor pool, a sauna and 5 restaurants. All guestrooms come with Private jetted baths, 24-hour room service and espresso makers.

What makes Pullman Reef Hotel Casino a romantic place to stay?

A bar and 24-hour room service, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Pullman Reef Hotel Casino.

Is Pullman Reef Hotel Casino family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Pullman Reef Hotel Casino is a hit with families.

Are there hot tubs in the rooms at Pullman Reef Hotel Casino?

No, but there are Jetted bath in the guestrooms.

Does Pullman Reef Hotel Casino serve breakfast?

Sure does, cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:30 AM and on weekends from 6:30 AM to 11:30 AM.

Is there a free airport shuttle available at Pullman Reef Hotel Casino?

No, Pullman Reef Hotel Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Reef Hotel Casino?

Yep, you can grab a meal at Pullman Reef Hotel Casino's onsite restaurant that serves Fusion cuisine.

What time are check-in & check-out at Pullman Reef Hotel Casino?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Pullman Reef Hotel Casino?

No, only service animals are allowed.

Pullman Reef Hotel Casino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 1004 reviews" "
Rating 8 - Good. 229 out of 1004 reviews" "
Rating 6 - Okay. 34 out of 1004 reviews" "
Rating 4 - Poor. 6 out of 1004 reviews" "
Rating 2 - Terrible. 7 out of 1004 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything close by
Stayed 1 night in Nov 2024

8/10 Good

Alison

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff were excellent, very polite and helpful, our room was very nice, but some aspects of the hotel were very run down, eg the carpets on our floor were faded and no longer flat - large ripples forming hazards in the corridor. Our balcony had a lot of bird poop on it, making it pretty unappealing. Also, we could look out across to the old dome area and there is a lot of black mould on the walls there - pretty off-putting. Overall, not what I expected given the ads and price.
Stayed 1 night in Oct 2024

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Cairns… it’s central with a great pool and gym. Definitely caters to those who want all the extras in a full service hotel… only slight blip was the room service a got (looked like a child had tried to poach eggs, nice flavours but awful presentation). Staff always go the extra mile for you
Stayed 3 nights in Oct 2024

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our preferred place to stay when in Cairns. Would prefer to have blankets instead of doona
Stayed 1 night in Oct 2024

10/10 Excellent

Michael Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. In the best spot in cairns for dining to activities at your fingertips. Highly recommend
Stayed 7 nights in Oct 2024

8/10 Good

Jaspreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Regina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to convention centre
Stayed 4 nights in Aug 2024

10/10 Excellent

Rex and Ros

Liked: Cleanliness, staff & service, property conditions & facilities
The room was so large and comfy - spa - 2 beds, sparkling water - just super!
Stayed 2 nights in Aug 2024

10/10 Excellent

philip

Stayed 4 nights in Aug 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location and good room. The spa bath in the room was disappointing because the overflow outlet is conservatively low making it impossible to get anything but your legs under water. So it’s more of a leg spa unless you are very very short. I won’t bother to upgrade next time.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff accommodating to my request
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great size room, balcony and private facilities. Variety of eating places within hotel. Very polite and helpful staff.
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed our stay unfortunately weather could have been better but still better than Melb
Stayed 4 nights in Jul 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Shivani

Travelled with family
Liked: Staff & service
This was a very average hotel. The common areas and carpets are showing signs of wear. The carpet in our room was quite badly stained. On a positive, the staff were friendly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly and helpful. It was particularly nice to see Gabriella in the mornings t breakfast with her lovely smile and bubbly personality.
Stayed 7 nights in Jul 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are of high quality and properly SERVICED
Stayed 4 nights in Jul 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in a King Superior room which was comfortable and spacious. The breakfasts were amazing and staff so polite and helpful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Herbert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel with great amenities and excellent staff knowledge
Stayed 5 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Paese

Liked: Cleanliness, staff & service
Stayed in a standard king room and it was super spacious and comfortable. Staff were wonderful. My only downer would be the light at night from the timber blinds. I’m one of those who enjoy a dark room for sleeping. Please sort out the carpark ticketing as we daily attended reception to sort out our parking as well. Will definitely stay here if we come back to Cairns.
Stayed 4 nights in Jun 2024

10/10 Excellent

jacob, ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for reef tours as well as food options.
Stayed 4 nights in Jun 2024

8/10 Good

Royston

Liked: Cleanliness, staff & service, property conditions & facilities
we like
Stayed 3 nights in Jun 2024