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Hanoi Avatar Hotel

3.5 star property
Family-friendly hotel connected to the convention centre in Old Quarter with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Avatar Hotel

32-inch LCD TV with satellite channels, TV
View from property
Front of property - evening/night
Lobby lounge
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
75 Hang Dieu Street, Hoan Kiem Dist, Hanoi, 10000
  • Train Street
    4 min walk
  • Hang Gai Street
    6 min walk
  • St. Joseph's Cathedral of Hanoi
    6 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    41 min drive

Room options

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | View from room

Deluxe Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2016
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | View from room

Superior Double Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2016
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Living room

Executive Suite, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2016
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View

Deluxe Triple Room, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2016
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Honeymoon Suite, 1 King Bed, Balcony

Honeymoon Suite, 1 King Bed, Balcony | View from room

Honeymoon Suite, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2016
Premium bedding
Separate bedroom
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Balcony

Family Suite, Balcony | Living room

Family Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Washer/dryer
Renovated in 2016
Premium bedding
Separate bedroom
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premium Quadruple Room, City View

Premium Quadruple Room, City View | View from room

Premium Quadruple Room, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2016
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
  • 36 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Twin Room, 2 Single Beds

32-inch LCD TV with satellite channels, TV

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2016
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Hanoi

Hanoi Avatar Hotel puts you in the heart of Hanoi, connected to the convention centre and within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this family-friendly hotel include free buffet breakfast, a restaurant and free self-parking. .Enjoy access to scooter/moped rentals, segway hire/tours and bike hire. Added amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3.5-property class Old Quarter hotel include Hanoi Old Town Night Market and Dong Xuan Market.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 6 min walk - 0.5 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 9 min walk - 0.8 km
  • Quan Chuong Gate - 12 min walk - 1.1 km
  • Hanoi Opera House - 3 min drive - 1.8 km

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪Mr Bảy Miền Tây - Hàng Điếu - ‬1 min walk
  • ‪Bún Bò Nam Bộ Hàng Điếu - ‬1 min walk
  • ‪AHA Cafe - ‬1 min walk
  • ‪Thạch Chè Lộc Tài - Hàng Điếu - ‬1 min walk
  • ‪Miến Lươn Đông Thịnh - ‬1 min walk

About this property

Hanoi Avatar Hotel

Family-friendly hotel connected to the convention centre in Old Quarter with free breakfast
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, a library, and multilingual staff are also featured at the family-friendly Hanoi Avatar Hotel. Self parking is free. You'll have access to the health club at a partner property. A complete renovation of Hanoi Avatar Hotel was completed in May 2016.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

  • 1 building
  • 23 guestrooms or units
  • 8 levels
  • 0 sq. m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Hanoi Avatar Hotel offers 23 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Conference space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Avatar Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express and JCB International.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Nova Hanoi
Nova Hotel Hanoi
Hanoi Avatar
Hanoi Avatar Hotel Hotel
Hanoi Avatar Hotel Hanoi
Hanoi Avatar Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Avatar Hotel?

Hanoi Avatar Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hanoi Avatar Hotel?

Yep, Hanoi Avatar Hotel has a free self car park.

What makes Hanoi Avatar Hotel a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hanoi Avatar Hotel.

Is Hanoi Avatar Hotel family-friendly?

You bet! With amenities such as supervised childcare and a corner/local shop, as well as cots/infant beds in the guestrooms, it's no surprise that Hanoi Avatar Hotel is a hit with families.

Does Hanoi Avatar Hotel serve breakfast?

Sure does, free buffet breakfast is offered daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Hanoi Avatar Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hanoi Avatar Hotel?

Yep, you can grab a meal at Hanoi Avatar Hotel's onsite restaurant.

What time are check-in & check-out at Hanoi Avatar Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Avatar Hotel?

No, pets and service animals are not allowed.

Hanoi Avatar Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 43 out of 85 reviews" "
Rating 8 - Good. 26 out of 85 reviews" "
Rating 6 - Okay. 9 out of 85 reviews" "
Rating 4 - Poor. 5 out of 85 reviews" "
Rating 2 - Terrible. 2 out of 85 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Bernard, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near to several popular food outlets and also the street with several money changers.
Stayed 6 nights in Jan 2020

10/10 Excellent

Claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Sanjai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Budget Hotel
Good Hotel in this Price Range .
Stayed 2 nights in Jul 2019

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches
Terrible hotel, first room the shower was over the toilet and we were woken up both mornings at 7 am by the cleaners screaming. We then moved rooms which was infested with cockroaches!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Hotel was in a great location with easy walking to markets and old quarter attractions
Stayed 1 night in Apr 2019

6/10 Okay

Shawn

Liked: Staff & service
Good breakfast, location a little bit of walking to the main attractions, most rooms without the window. The pictures showed on the website it’s for Deluxe room only and ít cost $10.- US dollars more. It’s very small hotel
Stayed 4 nights in Apr 2019

8/10 Good

felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific
The staff were wonderfully helpful. The area was terrific for walking around this interesting city. I would stay here again
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent; really friendly and helpful particularly killi and lilli who both went out of their way to help with organising trips, taxis etc. The location of the hotel is within easy walking distance of all parts of the old quarter with many restaurants and cafes on the doorstep. The beds were comfortable with daily cleaning although rooms could benefit from some decoration and more powerful shower would be an improvement. We stayed for 2 weeks and were more than happy overall but would suggest the larger rooms for long stay. Would recommend balcony room. Many thanks to all staff for wonderful holiday. Would definitely stay again.
Stayed 13 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

2/10 Terrible

peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet fittings are so worn barely working, room is not secured have a sliding window that opens to a walkway and cannot be locked. Yes people can actually climb into your rm. The walkway is lighted in the evening and yes your rm also gets lighted.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but very clean and convenient!
For my room, it was great. But my sister and cousin had to walk up stairs, I guess it was fine but still, a little tiring after a journey, the staff had been really helpful and friendly though.
Stayed 2 nights in Jan 2019

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5*
I travel often for business to Hanoi. Avatar is a great place to stay. Great value and convenient t.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Not bad hotel, the equipment can be better because we shift rooms to get the air con fix and also for the shower heater, it either very hot or very cold. Will be appreciate if they can be balance.
Stayed 2 nights in Jan 2019

6/10 Okay

CY

Liked: Cleanliness, staff & service, room comfort
Beds were comfortable but shower pressure was poor
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only comment I have is - if selling a room with no window I would recommend that it be mentioned at the time of booking and that the room may be a little cheaper then a room with a window.
Stayed 1 night in Nov 2018

8/10 Good

Magdalena

good place
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Jessica

Just a couple of nights in Hanoi Lily was very sweet as were all the other staff. Very accommodating and attentive.
Stayed 3 nights in Aug 2018

10/10 Excellent

Milo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018

8/10 Good

DAESEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Harbir Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Chris, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely value for money
Had a very pleasant stay at this hotel and was treated with extremely polite and helpful hotel staff especially Kili. She helped me arrange for a tour to Halong Bay, Ninh Binh and shuttle bus from SaPa at a very reasonable price and even offered for me to use the hotel amenities after my checkout before my departure to SaPa. The hotel is strategically located, with many good food places in the vicinity. Pho, Bun Cha, Bun Bo Nam Bo are some to mention. Hoan Kiem lake is within 10min walk but there's so many things to see along the streets such that time will pass in a flash. Room is really clean, towels are folded nicely into the shape of a swan.
Stayed 2 nights in Jul 2018

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
Clean, friendly staff, great breakfast and the bed was soooo comfortable! We only stayed one night but wish we could have stayed longer. The location is in the old quarter so it’s close to lots of bars and restaurants. We would 100% recommend this hotel :)
Stayed 1 night in Jul 2018