Hanoi Lotus Boutique Hotel

4.0 star property
Family-friendly Hanoi hotel in Old Quarter with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Lotus Boutique Hotel

Day Use - 4 Hours Only
Family Suite Large Balcony & Terrace (9m2) City View | Balcony
Property amenity
Exterior detail
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Parking available
  • Bar
  • Spa
  • Room service
  • Housekeeping
The price is NZ$93
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi, 10000
  • Hoa Lo Prison Museum
    5 min walk
  • Bánh Bao Bình Mỗ
    1 min walk
  • Hanoi Railway Station
    12 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    40 min drive

Room options

Superior Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

Royal Suite Large Balcony & Terrace (8m2) City View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Family Suite Large Balcony & Terrace (9m2) City View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Suite Large Balcony (6m2) City View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Day Use - 4 Hours Only

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

Connecting Rooms, Large Balcony City View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

Similar properties

About the area

Hanoi

A family-friendly stay in the heart of Hanoi awaits you at Hanoi Lotus Boutique Hotel. Within just a 10-minute stroll, you'll find popular attractions like St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Highlights at this Art Deco hotel include a full-service spa, a restaurant and free buffet breakfast. .A relaxing visit to Royal 2 can include hot stone massages and Swedish massages along with body wraps, body scrubs and hydrotherapy. The restaurant, AUCO Restaurant, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy access to mini golf and bike hire. 2 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also valet parking, along with the convenience of an airport shuttle. .Within a 20-minute walk of this 4-property class Old Quarter hotel, attractions include Hanoi Old Town Night Market and Quan Chuong Gate.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk
  • Hoan Kiem Lake - 10 min walk
  • Hanoi Old Town Night Market - 10 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Hanoi Opera House - 18 min walk

Getting around

  • Hanoi Railway Station - 12 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪GoGi House Restaurant - ‬1 min walk
  • ‪Egg Talk - ‬1 min walk
  • ‪Mac Cafe - ‬1 min walk
  • ‪Banh Mi Pho - ‬1 min walk

About this property

Hanoi Lotus Boutique Hotel

Family-friendly Hanoi hotel in Old Quarter with a full-service spa
Hanoi Lotus Boutique Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. A rooftop terrace, spa services, and a library are also featured at the family-friendly Hanoi Lotus Boutique Hotel. An airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Lotus Boutique Hotel was completed in August 2024.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

  • 1 building
  • 45 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Royal 2 has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Cantonese), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Bicycle rentals
  • Books
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Games
  • Library
  • Mini golf
  • Music library

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lift (150 centimetre wide door)
  • Low-height counter and sink
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 130 metres away.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses wind energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Lotus Boutique Hotel?

Hanoi Lotus Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hanoi Lotus Boutique Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hanoi Lotus Boutique Hotel on 23 Dec 2024 start from NZ$93.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hanoi Lotus Boutique Hotel?

Yep, Hanoi Lotus Boutique Hotel has valet parking with in/out privileges for USD 50 per day.

Is there a spa on site at Hanoi Lotus Boutique Hotel?

Yep, Royal 2 is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

What makes Hanoi Lotus Boutique Hotel a romantic place to stay?

A hot tub and couples dining, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hanoi Lotus Boutique Hotel.

Is Hanoi Lotus Boutique Hotel family-friendly?

You bet! With amenities such as on-site mini golf and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hanoi Lotus Boutique Hotel is a hit with families.

Does Hanoi Lotus Boutique Hotel serve breakfast?

Yep, guests highly rate the free buffet brekkie here! Available daily from 6:30 AM to 9:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hanoi Lotus Boutique Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hanoi Lotus Boutique Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hanoi Lotus Boutique Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Lotus Boutique Hotel?

No, pets are not allowed.

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1617 out of 1882 reviews" "
Rating 8 - Good. 130 out of 1882 reviews" "
Rating 6 - Okay. 59 out of 1882 reviews" "
Rating 4 - Poor. 30 out of 1882 reviews" "
Rating 2 - Terrible. 46 out of 1882 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were only too willing to help with everything. They were friendly and inviting.
Stayed 4 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable hotel (a bit dated) in a good area of the old quarter. Can be noisy at times but that is a city centre hotel. Staff friendly and helpful.
Stayed 24 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of old town Hanoi. The staff were really friendly and the room was nice and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel with easy access to the old city. The staff, Anna and Ming were incredibly helpful. Their suggestions about where to eat and a tour to Halong Bay suited our needs. Transportation arranged by the hotel from the airport is a must. It is easy to connect with reasonable rates. Theykept our luggage safe and that was a bonus. A breakfast at another hotel (about a two minute walk) was varied and delicious.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashleigh Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a convenient, vibrant location within the Old Quarter, this hotel is close to several sights and in an area that is so alive.I rebooked at this hotel when I came back to Hanoi because of the wonderful staff and location. Anna in reception couldn’t do enough to help, with suggestions of where to eat and go, and where to find the best coffee. She was just so lovely. Huyen served a delicious breakfast with enough variety that I was still happy on the last day and the housekeeper and Alex at night couldn’t have been more helpful. I will definitely return to this hotel again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan, San Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice and helpful!! Good location in the heart of old town.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay Convenient location Very hospitable hosts Cannot fault Highly recommended
Stayed 1 night in Sep 2024

10/10 Excellent

Tobias Amonsuti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and so helpful, Anna & Mia was great with helping us book in tours and day trips.
Stayed 2 nights in Aug 2024

6/10 Okay

Thomas

Liked: Staff & service
Hotel is old and needs many updates.
Stayed 1 night in Sep 2024

10/10 Excellent

Lucas Miles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room quality was great in overall, well air conditioned and bed was comfy. The breakfast was also satisfying with variety of dishes. Especially, the reception staff 'Anna' was really kind, showed the best hospitality and had been always spontaneous in giving help. On the day of checking out he kindly arranged car to go to airport on time and also helped to arrange all tours to Halong bay, Ninh Binh and Sapa, all were amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal location and wonderful staff. Room was clean and everything functoned properly.
Stayed 4 nights in Sep 2024

10/10 Excellent

Giorgis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best suit we ever been. The hotel is very nice and clear. Staff are so friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Sydni

Travelled with group
Liked: Staff & service
Disliked: Amenities
Easy to get around.
Stayed 4 nights in Sep 2024

2/10 Terrible

Jasmeet

Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Hanoi for 2 nights. Great location, within walking distance of attractions in Old quarter. I appreciated that it was on a quiet side street so that there were no traffic noises. Breakfast was delicious, with many options including western and Vietnamese. The staff were very friendly and easy to communicate with. They helped us book an overnight cruise to Halong Bay, and a day tour to Ninh Binh. They also helped us arrange airport transfers. We had an excellent stay and would go back again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was wonderful. Staff is friendly and helpful, very kind. Location is excellent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the stuff are helpful and nice, provided an unforgettable experience.
Stayed 2 nights in Jul 2024

6/10 Okay

ALAUKIK, AURORA

Liked: Staff & service
Excellent staff service, however room facilities can be improved.
Stayed 1 night in Sep 2024

10/10 Excellent

Mitchell James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful reception staff. The rooms are well appointed and comfortable. We booked a trip to Ha Long bay through the hotel and it was well organised.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. clean. good breakfast. very nice and helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay at the Lotus Hotel, staying in a connecting room, we felt like we were living in Hanoi, instead of staying in a hotel, at least for a few days. I want to especially thank Anna who contacted me before the stay to check in on our needs. She was able to organize a food tour and a full day tour to Ninh Binh. The hotel is just off a main street in the old quarter, in the center of the action, but on a quiet street.
Stayed 1 night in Aug 2024

8/10 Good

Mina

Liked: Staff & service
Disliked: Cleanliness
Friendly front desk, and great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024