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Silk Collection Hotel & Spa

4.5 star property
Luxury hotel connected to a shopping centre in Hanoi with spa services

Photo gallery for Silk Collection Hotel & Spa

Suite, Terrace, Lake View | Terrace/patio
Front of property
Lobby lounge
Premium bedding, minibar, in-room safe, free cots/infant beds
Couples treatment room(s), body treatments, deep-tissue massages

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
58 Hang Gai Street, Hoan Kiem District,, 58, Hanoi, HAN, 10000
  • Hoan Kiem Lake
    ‪4 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Basic Double Room

Premium bedding, minibar, in-room safe, free cots/infant beds

Basic Double Room

Highlights

Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Bidet
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Terrace Lake View

Premium bedding, minibar, in-room safe, free cots/infant beds

Suite Terrace Lake View

Highlights

Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Bidet
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, free cots/infant beds

Superior Double Room

Highlights

Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Connecting Room with City View

Premium bedding, minibar, in-room safe, free cots/infant beds

Family Connecting Room with City View

Highlights

Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds and 1 King Bed

View all photos for Junior Room

Premium bedding, minibar, in-room safe, free cots/infant beds

Junior Room

Highlights

Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Bidet
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, free cots/infant beds

Deluxe Double Room

Highlights

Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, free cots/infant beds

Family Room

Highlights

Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Bidet
  • 41 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
  • 22 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Queen Bed

View all photos for Deluxe Triple Room

Premium bedding, minibar, in-room safe, free cots/infant beds

Deluxe Triple Room

Highlights

Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

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About the area

Hanoi

Silk Collection Hotel & Spa puts you in the heart of Hanoi, connected to a shopping centre and within a 20-minute stroll of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this luxury hotel include a restaurant and in-room free WiFi. .A day of pampering can include deep-tissue massages, Thai massages and body scrubs along with thalassotherapy and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Plus you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4.5-property class Old Quarter hotel include Thang Long Water Puppet Theatre and Ngoc Son Temple.

What's nearby

  • Hoan Kiem Lake - 4 min walk - 0.4 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Dong Xuan Market - 10 min walk - 0.9 km
  • Hanoi Opera House - 17 min walk - 1.4 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk
  • ‪Phở Bưng - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk
  • ‪Captain Sky Bar - ‬1 min walk
  • ‪Xôi gà bún thang Hàng Hành - ‬3 min walk

About this property

Silk Collection Hotel & Spa

Luxury hotel connected to a shopping centre in Hanoi with spa services
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Silk Collection Hotel & Spa.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

  • 1 building
  • 58 guestrooms or units
  • 10 levels
  • Built in 2017
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Silk Collection Hotel & Spa offers 58 accommodations with minibars and a safe. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, Thai massages, body scrubs and body treatments. A variety of treatment therapies are provided, including thalassotherapy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Khmer, Lao, Portuguese, Spanish, Thai, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • Lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Silk Collection Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 470000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 558000 per vehicle (one way)
  • Rollaway bed fee: VND 470000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Church Boutique Hotel 58 Hang Gai Hanoi
Church Boutique Hotel 58 Hang Gai
Church Boutique 58 Hang Gai Hanoi
Silk Collection & Spa Hanoi
Silk Collection Hotel & Spa Hotel
Silk Collection Hotel & Spa Hanoi
Silk Collection Hotel & Spa Hotel Hanoi
Church Boutique Hotel 58 Hang Gai
Silk Collection & Spa Hanoi
Silk Collection Hotel & Spa Hotel
Silk Collection Hotel & Spa Hanoi
Silk Collection Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Silk Collection Hotel & Spa?

Silk Collection Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Silk Collection Hotel & Spa?

There's no onsite spa, but this property does offer services like body scrubs and body treatments, as well as deep-tissue massages.

What makes Silk Collection Hotel & Spa a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Silk Collection Hotel & Spa.

Is Silk Collection Hotel & Spa family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Silk Collection Hotel & Spa is a hit with families.

Is there a free airport shuttle available at Silk Collection Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Silk Collection Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Silk Collection Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Silk Collection Hotel & Spa?

No, pets and service animals are not allowed.

Silk Collection Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 86 reviews
Rating 8 - Good. 25 out of 86 reviews
Rating 6 - Okay. 5 out of 86 reviews
Rating 4 - Poor. 3 out of 86 reviews
Rating 2 - Terrible. 3 out of 86 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020

8/10 Good

D, Glasgow

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, breakfast was really good and staff were really helpful, would stay here again.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service was great here! Hannah Le provided great advice and ensured that our overall trip, not just our stay, was a great experience! The breakfast was also excellent.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a Superior room which came without windows. Some reviews we read were unhappy about this but we had been traveling for 3 weeks and constantly being woken up by cockerels or traffic beeping so I was happy without the window as it was just for one night. Breakfast is excellent and the staff are friendly and helpful. Only negative is the hallways/ rooms are a bit run down compared to the fancy reception area and could do with updating, but overall I’d stay here again.
Stayed 1 night in Feb 2020

10/10 Excellent

KK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is just right about everything, within the walking distance to most of the tourist attractions. The staff is very friendly and enthusiastic. The breakfast is superb. Certainly, this will be my first choice for my next visit to Hanoi.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on a bustling street with great shops. The staff were amazing! The bed was very comfortable and the room was renovated and attractive. Very good value. would certainly return
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Service was great but hotel should not be classified as 4 stars. The pillow cases were dirty, the room was smelly and humid. The lighting was very dark...
Stayed 1 night in Feb 2020

10/10 Excellent

BINH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good location, lovely staff and the breakfast buffet was one of the better I have experienced.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are what makes this hotel so good. They are both friendly and attentive.
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

No windows.Overpriced.Great staff. Poor management

Deceitful description on ALL websites. Majority of rooms have NO WINDOWS. Descriptions show one room type as No Window but remaining room types either hide or not show room has No Window. On check in an hour wasted with Manager Chris and Lan, in an apparent interview and excuses. I repeatedly saw the same with many guests checking in daily. My 5 day stay was spoilt by this. Chris moved us to a larger room with a window for the last 2 Days. Staff are exceptionally friendly and helpful. Chris has poor management skills and keen to blame staff for his lack of management. Rooms overpriced and combined bath/shower is too high to get into for most people without risk of losing balance. Breakfast is good but too narrow to access. Lots of staff cause congestion but miss basic organisation. The tea and coffee pot go missing between buffet heater and bar counter as staff want to serve, but go missing and coffee goes cold. Buffet area so small it would be simple just to allow self service and replenish whatever is needed as necessary.I burned my hand when toasters moving hot frame had stopped. Instead of removing it or staff staying with it, I saw countless people find their toast/croissant burn and smoke causing urgent reactions by us to remove the item to avoid fire? Why?Napkins were not replaced, insufficient toothpicks.Just basic stuff but too many staff with no direction/ supervision.Chris tried to placate me with window room for last 2 days and free taxi to airport.Profit cover
Stayed 5 nights in Dec 2019

10/10 Excellent

Hristo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay at Silk Collection Hotel & Spa

The hotel is in the old town of Hanoi and it contrasts a bit with surroundings but it's definitely a good choice. The room was spacious, clean and comfortable. I did book one of the premium rooms with windows (who will think there are rooms without windows, but welcome to Asia ;) The staff is very friendly and try it's best to assist visitors.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was unique to me was the live music at the Captain Sky Bar and the kindness of the staff.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all very engaging, and the location is excellent
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in Central Hanoi that is clean, quiet with knowledgeable staff. An adequate breakfast selection with a great view from the sky bar at night time.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. The staff were terrific. The manager Mr Do and the front reception counter staff were very helpful and always available. They would call a grab car or give directions. The Skybar was a cool place to hang out but the drinks were expensive. If you want a room with a window you must book the superior room. Read the fine print because rooms from the 4th floor down have no windows. These rooms are still very nice and a little less expensive.
Stayed 3 nights in Oct 2019

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location & amiable hotel managers

Staying at Silk Collection Hotel made our quick stay wonderful (two days only) Its location is very much accessible to dining & shopping.I highly recommend Silk Collection Hotel when in Vietnam.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We found the staff to be incredibly friendly & helpful. They even packed us a breakfast to takeaway seeing as we had to leave early in the morning, before breakfast was open. We were very disappointed by the room though. We thought we had been thorough in our booking but we missed the small print that said the Standard room does not have a window. We’d deliberately avoided other places who had been more upfront about their window-less rooms. The room was incredibly dark & depressing & we spent as little time in there as possible. The lighting was very poor. The rooftop bar was amazing however & we were lucky enough to be there when they had live music which was fantastic. Expensive drinks but worth it for the experience.
Stayed 1 night in Oct 2019

10/10 Excellent

Ban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No regrets

Very helpful and friendly staff. Willing to go the extra mile to make sure customers enjoy their stay. Location was excellent within walking distance to most eating places and tourist attractions.
Stayed 7 nights in Oct 2019

10/10 Excellent

Ninik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I and my husband stay in Silk collection hotel for

I and my husband stay in Silk collection hotel for 2 days. The room is very nice and boutique, the breakfast is nice and delicious. the staff especially Ms Ha is very friendly and helpful, they made supprise on my birthday and gave us a cute gift, that i love it. Thank you all staff at Silk collection hotel, we hope we will come back again with our family in the near future...
Stayed 1 night in Oct 2019

10/10 Excellent

Yu Duen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service.
Stayed 2 nights in Oct 2019

10/10 Excellent

PeterB, Utah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and works very hard to please. Location is perfectly located in old quarter.
Stayed 1 night in Oct 2019

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

The stay at the hotel was perfect! Very nice crew that would love to help with any question or request. The location is also excellent since it is in the old quarter, pretty much close to anything by a short walking distance. The room was lovely (We stayed on the 9th floor, room 904) with a nice city view and they seemed to really think about the details. One more thing - The bar on top is really fun and has a magnificant view over the city. Thanks alot!
Stayed 2 nights in Oct 2019