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Helendorf River Inn, Suites & Conference Center

2.5 star property
Mountain hotel connected to the convention centre in Helen with free breakfast

Photo gallery for Helendorf River Inn, Suites & Conference Center

Outdoor pool
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*
Property grounds
Terrace/patio
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
The current price is NZ$244
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
33 Munich Strasse, Helen, GA, 30545
  • Helen Festhalle
    ‪3 min walk‬
  • Charlemagne's Kingdom
    ‪7 min walk‬
  • Helen Tubing & Helen Water Park
    ‪18 min walk‬

Room options

View all photos for Premium Room, 2 Queen Beds, Balcony (Riverfront)

Premium Room, 2 Queen Beds, Balcony (Riverfront)

Premium Room, 2 Queen Beds, Balcony (Riverfront)

Highlights

Balcony or patio
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Renovated in 2015
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Renovated in 2015
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

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About the area

Helen

Helendorf River Inn, Suites & Conference Center puts you in the heart of Helen, connected to the convention centre and within steps of Chattahoochee River and Helen Festhalle. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include a conference centre, a seasonal outdoor swimming pool and a coffee shop/cafe. Each morning free breakfast is served. .Near this Helen hotel, you'll find Helen Tubing & Helen Water Park.

What's nearby

  • Helen Festhalle - 3 min walk - 0.3 km
  • Helen Arts & Heritage Center - 4 min walk - 0.4 km
  • Charlemagne's Kingdom - 7 min walk - 0.6 km
  • Alpine Helen/White County Convention and Visitors Bureau - 12 min walk - 1.1 km
  • Helen Tubing & Helen Water Park - 18 min walk - 1.5 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬7 min walk
  • ‪Cowboys & Angels - ‬4 min walk
  • ‪Hofbrauhaus Restaurant - ‬10 min walk
  • ‪Troll Tavern - ‬2 min walk
  • ‪Spice 55 - ‬13 min walk

About this property

Helendorf River Inn, Suites & Conference Center

Mountain hotel connected to the convention centre in Helen with free breakfast
There's a coffee shop/cafe on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at Helendorf River Inn, Suites & Conference Center. Free self parking is available.

Smoking is allowed in designated areas at this Helen hotel.

  • 98 guestrooms or units
  • 4 levels
  • 5 buildings
  • Built in 1974
  • Continental breakfast (free)
  • Conference centre
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Smoking in designated areas
Helendorf River Inn, Suites & Conference Center offers 98 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

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SureStay Hotel by Best Western Helen Downtown

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,007 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day:
  • Front desk

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Helendorf River Inn Suites
Helendorf River Suites
Helendorf River Inn, Suites & Conference Center Hotel
Helendorf River Inn, Suites & Conference Center Helen
Helendorf River Inn, Suites & Conference Center Hotel Helen

Frequently asked questions

What is the cancellation policy at Helendorf River Inn, Suites & Conference Center?

Helendorf River Inn, Suites & Conference Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Helendorf River Inn, Suites & Conference Center?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Helendorf River Inn, Suites & Conference Center on 27 Apr 2025 start from NZ$243.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Helendorf River Inn, Suites & Conference Center?

Yep, Helendorf River Inn, Suites & Conference Center has a free self car park.

Does Helendorf River Inn, Suites & Conference Center have a pool?

Helendorf River Inn, Suites & Conference Center has a seasonal outdoor pool. The pool is open from January to December.

Does Helendorf River Inn, Suites & Conference Center have a waterslide?

No, there is no waterslide at Helendorf River Inn, Suites & Conference Center, but Helen Tubing & Helen Water Park is a short 18-minute walk away.

Does Helendorf River Inn, Suites & Conference Center serve breakfast?

Yeah, complimentary continental breakfast is on offer daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Helendorf River Inn, Suites & Conference Center?

No, Helendorf River Inn, Suites & Conference Center does not offer an airport shuttle service.

What time are check-in & check-out at Helendorf River Inn, Suites & Conference Center?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Helendorf River Inn, Suites & Conference Center?

No, only service animals are allowed.

Helendorf River Inn, Suites & Conference Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 430 out of 718 reviews
Rating 8 - Good. 205 out of 718 reviews
Rating 6 - Okay. 64 out of 718 reviews
Rating 4 - Poor. 15 out of 718 reviews
Rating 2 - Terrible. 4 out of 718 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Rowoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was so noisy around the room. Finally, they changed the room to another room.
Stayed 1 night in Dec 2024

10/10 Excellent

Rocio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is exceptional
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythin was great for a inprompt to snow day visit. Sad some places were closed and had a limited storm minue. But visit was about the kids first ever snow adventure. So visit was great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful...
Stayed 2 nights in Jan 2025

8/10 Good

Haley J

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Karen

Stayed 1 night in Jan 2025

10/10 Excellent

kristal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids really enjoyed the pool, it was 35 degrees in Helen but we had a hard time getting them to get out of the pool, they loved it!
Stayed 2 nights in Jan 2025

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Amber

Liked: Cleanliness, staff & service
It was a cute place stay. Only complaint is we weren’t given a Queen bed to stay on it was more like a full sized.
Stayed 1 night in Jan 2025

10/10 Excellent

Takescha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jan 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect! The property has the best location and the staff was amazing. The only thing we didn’t like was that our room neighbors smoked the whole day and the room smelled horrible. Other than that we had a great time staying there.
Stayed 4 nights in Dec 2024

10/10 Excellent

Shana

Stayed 3 nights in Dec 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The property fits in with the town’s uniqueness. It may look a little dated but do not be fooled. It was very clean, the beds are very comfortable, and the staff is extremely friendly making this property, for our family, a must stay when we go again next year.
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is phenomenal and room was very comfortable
Stayed 3 nights in Dec 2024

4/10 Poor

daniel

Stayed 4 nights in Dec 2024

10/10 Excellent

Amrit

Liked: Cleanliness, staff & service, room comfort

Helendorf Inn Stay for Christmas

I recently stayed at the Helendorf Inn in Helen, GA, and overall, it was a pleasant experience. The location is fantastic, with the hotel nestled right by the river, offering beautiful views from the room. Sitting on the balcony and soaking in the peaceful scenery was a definite highlight of my stay. The staff at Helendorf were exceptionally polite and friendly, going above and beyond to ensure guests feel welcome and comfortable. Their warm hospitality added a personal touch to the experience, making it even more enjoyable. The rooms, while clean and functional, do feel a bit outdated. That said, given the charm and history of the property, this is understandable and didn’t detract much from the overall experience. A little modernization might elevate the comfort level, but the rustic vibe does complement the quaint, Bavarian-themed town. If you're visiting Helen and looking for a cozy spot with excellent service and lovely views, Helendorf is a solid choice. I would happily stay here again!
Stayed 2 nights in Dec 2024

8/10 Good

Tammy

Travelled with group
Liked: Cleanliness, staff & service
Property is aged but fits in perfectly with the German town. Could use some updating inside rooms. Breakfast could be better for sure! Great location and check in with staff was quick and easy!
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura, Tallassee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good, clean, affordable, walking distance frim everything
Stayed 1 night in Dec 2024

10/10 Excellent

Xiomara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a spectacular time in Helen, GA and the hotel was key for this! Everything was walking distance! Great restaurants around the area, Mountain Coaster was crossing the street, lots of shops around, etc! Our bedroom was really comfortable and clean for our family of 4 and has everything you could need for a short stay! Including a mini fridge and microwave!!! Balcony with a beautiful view to the river and the bridge, etc! We highly recommend staying here! Breakfast needs to improve a little but at least a good cup of coffee and some sweets are included in your stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location. In the middle of it all. It was clean and enjoyable. My only suggestion is some renovations -,squicky doors and beds and not enough outlets; that don’t really charge and some more lighting. Some changes to the continental breakfast would be good,such as adding two waffle makers.
Stayed 3 nights in Dec 2024