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Trailborn Highlands

4.0 star property
Hotel in Highlands with spa services and 24-hour front desk

Photo gallery for Trailborn Highlands

Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Lobby
Reception
Room, 2 Queen Beds, Balcony
Breakfast, lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NZ$284
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
96 Log Cabin Lane, Highlands, NC, 28741
  • Highlands Country Club
    ‪2 min drive‬
  • Bridal Veil Falls
    ‪4 min drive‬
  • Dry Falls
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio

Room, 2 Queen Beds, Patio

Room, 2 Queen Beds, Patio

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed, Patio

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Garden)

Suite (The Garden)

Suite (The Garden)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Garden)

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Garden)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

About the area

Highlands

At Trailborn Highlands you'll be within steps of Nantahala National Forest and Cullasaja River Gorge. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Highland Supper Club, is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 4-property class Highlands hotel include The Bascom Center for the Visual Arts and Highlands Playhouse.

What's nearby

  • Cullasaja River Gorge - 4 min walk - 0.4 km
  • The Bascom Center for the Visual Arts - 8 min walk - 0.7 km
  • Highlands Country Club - 2 min drive - 2.0 km
  • Bridal Veil Falls - 4 min drive - 4.1 km
  • Dry Falls - 6 min drive - 5.6 km

Getting around

  • Asheville Regional Airport (AVL) - 84 min drive

Restaurants

  • ‪The Ugly Dog Pub - ‬9 min walk
  • ‪Wildcat Cliffs Country Club - ‬11 min drive
  • ‪Old Edwards Club - ‬13 min drive
  • ‪Rib Shack - ‬11 min walk
  • ‪Buck's Coffee Cafe - ‬9 min walk

About this property

Trailborn Highlands

Hotel in Highlands with spa services and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at Trailborn Highlands. The hotel can provide concierge services and wedding services. Free self parking is available. A complete renovation of Trailborn Highlands was completed in June 2024.

This 4-star Highlands hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Trailborn Highlands offers 63 air-conditioned accommodations with laptop-compatible safes and complimentary bathrobes. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower, designer toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Guests can pamper themselves by indulging in the on-site spa services.

Languages

English

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Exterior

Highlander Mountain House

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 156 reviews
The price is NZ$407
includes taxes & fees
27 Mar - 28 Mar
Highlander Mountain House

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Highland Supper Club

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Highlands Inn Lodge
Inn Lodge
Highlands Hampton Inn
Highlands Inn Lodge
Trailborn Highlands Hotel
Trailborn Highlands Highlands
Trailborn Highlands Hotel Highlands

Frequently asked questions

What is the cancellation policy at Trailborn Highlands?

Trailborn Highlands offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Trailborn Highlands?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Trailborn Highlands on 23 Mar 2025 start from NZ$284.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Trailborn Highlands?

Yep, Trailborn Highlands has a free self car park.

Is there a spa on site at Trailborn Highlands?

There's no onsite spa, but this property does offer spa services.

Is there a free airport shuttle available at Trailborn Highlands?

No, Trailborn Highlands does not offer an airport shuttle service.

Is there a bar or restaurant at Trailborn Highlands?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Trailborn Highlands?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Trailborn Highlands?

Dogs are welcome at Trailborn Highlands, with food and water bowls on offer.

Trailborn Highlands Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 46 out of 61 reviews
Rating 8 - Good. 9 out of 61 reviews
Rating 6 - Okay. 4 out of 61 reviews
Rating 4 - Poor. 1 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property! Very clean and convenient to everything. Staff were all very nice. We’ll definitely be back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here multiple times even before the new owners and recent remodeling. We love it. Pet friendly and the staff isb
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trailborn is a win.
This is a fabulous property. Love the common areas and the quality of the snacks/tea offered. Have done a great job overhauling the space but keeping its original soul. Comfortable, well appointed and not at all fussy. Would absolutely return.
Stayed 3 nights in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Janet

Stayed 1 night in Nov 2024

6/10 Okay

Anna

Continental breakfast was stupid.
Stayed 1 night in Nov 2024

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Focused on service and take pride of their property and facilities.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

alison, Alpharetta

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Romelia

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Nov 2024

10/10 Excellent

larren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, property conditions & facilities
:) 1) Renovation was well executed for the rooms and commons. 2) Great location. 2 blocks to town square. 3) Quiet. 4) Clean. 5) Free bicycle use. :( 1) Poor breakfast offering including the coffee. 2) Restaurant and Nordic spa were still under construction and appeared to be several months from being completed.
Stayed 2 nights in Nov 2024

6/10 Okay

Nerissa

Stayed 2 nights in Oct 2024

10/10 Excellent

Carlton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place is very well kept and clean. staff was wonderful
Stayed 3 nights in Nov 2024

8/10 Good

natalie

Liked: Staff & service
We reserved a garden king with fireplace and were placed in a dog friendly king looking at the parking lot. the room smelled like dog urine. No other rooms left for that night but were moved to another alternate room, double no fireplace. Staff was friendly. The outdoor area/firepit is a nice place to gather and meet others. The Nordic Spa was not working so we could not enjoy that. Restaurant and Bar will open Jan 2025 we were told.
Stayed 3 nights in Nov 2024

10/10 Excellent

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Cushing

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh, modern Hotel
Newly renovated hotel, very comfortable and great location. Plenty of amenities which lead to a wonderful visit to the HIghlands. Will be back for sure.
Stayed 2 nights in Nov 2024

6/10 Okay

Christopher

Liked: Amenities
Disliked: Staff & service
Disappointed. The reason for my review: Beware - they actively overbook the balcony rooms (happened to myself and at least one other group that I am aware of). And as your check in day is within the window of no cancel/refund you will be ushered to a standard room with no refund for the price difference. Of note: We were offered an available “garden room” as a consolation, but upon opening the door we were taken aback with a strong urine smell. This headache has required multiple trips to the front desk and now multiple calls to hotels.com customer service all with me still stuck with paying the higher room rate per night. Other than overbooking: The rooms do look like the pictures… but the rear of the hotel (which is where the garden and balcony rooms are located) overlook the parking lot and the common areas which provides limited privacy and car hood views unlike the pictures imply. The staff was nice, but they are obviously working through staff, system, and process hiccups (issues) as a recently opened hotel.
Stayed 1 night in Nov 2024

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property could still use some attention to detail in the rooms. The beds are not comfortable, and they have old air conditioning units that are pretty loud. The decor is very sparse which may be intentional but the walls are very white.
Stayed 2 nights in Nov 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great upgrade from the previous property owner. A little bit further from town, but I walked and rode the property bikes each time I went to Highlands. The staff was very helpful. Very clean property. I'm glad I stayed there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew, Savage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay and would stay again!
Stayed 1 night in Nov 2024