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Trailborn Highlands

4.0 star property
Hotel in Highlands with spa services and 24-hour front desk

Photo gallery for Trailborn Highlands

Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Reception
Lobby
Room, 2 Queen Beds, Balcony
Breakfast, lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NZ$302
includes taxes & fees
17 Feb - 18 Feb

Explore the area

Map
96 Log Cabin Lane, Highlands, NC, 28741
  • Cullasaja River Gorge
    ‪4 min walk‬
  • The Bascom Center for the Visual Arts
    ‪8 min walk‬
  • Highlands Playhouse
    ‪9 min walk‬

Room options

View all photos for Room, 1 King Bed, Balcony

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio

Room, 2 Queen Beds, Patio

Room, 2 Queen Beds, Patio

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed, Patio

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Garden)

Suite (The Garden)

Suite (The Garden)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Garden)

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Garden)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Highlander Mountain House

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (155)
The price is NZ$408
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Highlander Mountain House

About the area

Highlands

At Trailborn Highlands you'll be within steps of Nantahala National Forest and Cullasaja River Gorge. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Highland Supper Club, is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 4-property class Highlands hotel include The Bascom Center for the Visual Arts and Highlands Playhouse.

What's nearby

  • Cullasaja River Gorge - 4 min walk
  • The Bascom Center for the Visual Arts - 8 min walk
  • Highlands Country Club - 2 min drive
  • Bridal Veil Falls - 4 min drive
  • Dry Falls - 6 min drive

Getting around

  • Asheville Regional Airport (AVL) - 84 min drive

Restaurants

  • ‪The Ugly Dog Pub - ‬9 min walk
  • ‪Wildcat Cliffs Country Club - ‬11 min drive
  • ‪Old Edwards Club - ‬13 min drive
  • ‪Rib Shack - ‬11 min walk
  • ‪Buck's Coffee Cafe - ‬9 min walk

About this property

Trailborn Highlands

Hotel in Highlands with spa services and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at Trailborn Highlands. The hotel can provide concierge services and wedding services. Free self parking is available. A complete renovation of Trailborn Highlands was completed in June 2024.

This 4-star Highlands hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Trailborn Highlands offers 63 air-conditioned accommodations with laptop-compatible safes and complimentary bathrobes. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower, designer toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Guests can pamper themselves by indulging in the on-site spa services.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Highland Supper Club

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Highlands Inn Lodge
Inn Lodge
Highlands Hampton Inn
Highlands Inn Lodge
Trailborn Highlands Hotel
Trailborn Highlands Highlands
Trailborn Highlands Hotel Highlands

Frequently asked questions

What is the cancellation policy at Trailborn Highlands?

Trailborn Highlands offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Trailborn Highlands?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Trailborn Highlands on 17 Feb 2025 start from NZ$301.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Trailborn Highlands?

Yep, Trailborn Highlands has a free self car park.

Is there a spa on site at Trailborn Highlands?

There's no onsite spa, but this property does offer spa services.

Is there a free airport shuttle available at Trailborn Highlands?

No, Trailborn Highlands does not offer an airport shuttle service.

Is there a bar or restaurant at Trailborn Highlands?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Trailborn Highlands?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Trailborn Highlands?

Dogs are welcome at Trailborn Highlands, with food and water bowls on offer.

Trailborn Highlands Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 42 out of 55 reviews
Rating 8 - Good. 8 out of 55 reviews
Rating 6 - Okay. 4 out of 55 reviews
Rating 4 - Poor. 0 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

larren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, property conditions & facilities
:) 1) Renovation was well executed for the rooms and commons. 2) Great location. 2 blocks to town square. 3) Quiet. 4) Clean. 5) Free bicycle use. :( 1) Poor breakfast offering including the coffee. 2) Restaurant and Nordic spa were still under construction and appeared to be several months from being completed.
Stayed 2 nights in Nov 2024

6/10 Okay

Nerissa

Stayed 2 nights in Oct 2024

10/10 Excellent

Carlton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place is very well kept and clean. staff was wonderful
Stayed 3 nights in Nov 2024

8/10 Good

natalie

Liked: Staff & service
We reserved a garden king with fireplace and were placed in a dog friendly king looking at the parking lot. the room smelled like dog urine. No other rooms left for that night but were moved to another alternate room, double no fireplace. Staff was friendly. The outdoor area/firepit is a nice place to gather and meet others. The Nordic Spa was not working so we could not enjoy that. Restaurant and Bar will open Jan 2025 we were told.
Stayed 3 nights in Nov 2024

10/10 Excellent

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Cushing

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh, modern Hotel
Newly renovated hotel, very comfortable and great location. Plenty of amenities which lead to a wonderful visit to the HIghlands. Will be back for sure.
Stayed 2 nights in Nov 2024

6/10 Okay

Christopher

Liked: Amenities
Disliked: Staff & service
Disappointed. The reason for my review: Beware - they actively overbook the balcony rooms (happened to myself and at least one other group that I am aware of). And as your check in day is within the window of no cancel/refund you will be ushered to a standard room with no refund for the price difference. Of note: We were offered an available “garden room” as a consolation, but upon opening the door we were taken aback with a strong urine smell. This headache has required multiple trips to the front desk and now multiple calls to hotels.com customer service all with me still stuck with paying the higher room rate per night. Other than overbooking: The rooms do look like the pictures… but the rear of the hotel (which is where the garden and balcony rooms are located) overlook the parking lot and the common areas which provides limited privacy and car hood views unlike the pictures imply. The staff was nice, but they are obviously working through staff, system, and process hiccups (issues) as a recently opened hotel.
Stayed 1 night in Nov 2024

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property could still use some attention to detail in the rooms. The beds are not comfortable, and they have old air conditioning units that are pretty loud. The decor is very sparse which may be intentional but the walls are very white.
Stayed 2 nights in Nov 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great upgrade from the previous property owner. A little bit further from town, but I walked and rode the property bikes each time I went to Highlands. The staff was very helpful. Very clean property. I'm glad I stayed there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew, Savage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay and would stay again!
Stayed 1 night in Nov 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trailborn was awesome staff, awesome location, awesome room. 10/10 recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Mitchell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Love it! Location is great! Love the many common areas. I highly recommend it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The staff was friendly and accommodating. it was a plus that they are pet friendly. The ambience when you walked in was very welcoming. From the Twinkling lights outside and the Cozy fire pit, I am definitely coming back and would recommend this hotel to anyone.
Stayed 1 night in Oct 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Karen

Travelled with family
Liked: Property conditions & facilities
We enjoyed our stay very much! The property was so nice and clean and the staff was exceptional. Loved the mid century style. Great location.
Stayed 2 nights in Sep 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Highlands for the weekend. Lovely property within walking distance of the Main Street.
Stayed 1 night in Sep 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. The hotel and the staff were the best. Convenient to everything.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Newly renovated very tastefully. Supper Club not Open yet. Staff very helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Raina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the small touches & the friendly employees. So quiet, but close to town.
Stayed 1 night in Sep 2024

10/10 Excellent

Elissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group with three rooms staying as part of Trailborn Highland's first 100 guests since opening. We were so impressed with the level of guest service at this property. The staff was eagetrto assist with all of our needs. Can't say enough on this topic. In addition, the rooms were comfortable and inviting, two with great views of the trees, and had great in-room amentities. Trailborn Highlands has a relaxing vibe that successfully combines a modern and rustic feel. A light complimentary selection of breakfast items was an added plus. We will definitely return!
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Trailborn Highlands this past weekend and thoroughly enjoyed it! We had no idea that their grand opening was the weekend prior. We booked last minute and were a little concerned because of the reviews online but the pictures looked great and when we arrived, we found out the reviews were prior to new ownership and a full remodel! The hotel is super cool. The rooms are current with a retro vibe. Every staff member we encountered was very hospitable and helpful. We spoke to many! Christy, who is a manager, was so sweet and helpful. Chris, who is part of the team, works all over the resort and wanted to make sure everything was good with our bikes. As part of staying there they offer very attractive cruiser bikes for riding around town…which we did all day on Saturday. Everyone was asking where we got our bikes. :) We also spoke with the chef of the future onsite restaurant, Highlands Supper Club. It isn’t open yet so he was giving us insight as to where to eat, as he is all about food! Another awesome thing is that they have a great area to sit and relax or work, if needed- which includes a fireplace. They offer a continental breakfast with unique goodies that we loved! There is a beautiful area in the back of the hotel that offers Adirondack style chairs with fire pits. We sat out there both nights. It was incredible! We are excited to return as we will be staying there again! Thanks to the entire team at Trailborn Highlands for making our visit amazing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a WONDERFUL stay, and can't wait to come back! LOVED the water bottle filling station, the luxe-70s lodge vibe, the staff was incredible, they have a great offerings in the market, my room had a gas fireplace (!!!!), and overall I loved it. My only two complaints were that the mattress was not comfortable (my aching back woke me up both mornings), and I strongly dislike instant coffee, which was the ONLY coffee option available (in room or otherwise).
Stayed 2 nights in Sep 2024