Hilton Grand Vacations Club Hokulani Waikiki Honolulu

3.5 star property
Beach fun in outdoor pool, near Gray's Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Grand Vacations Club Hokulani Waikiki Honolulu

Exterior
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Exterior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Gym
  • Parking available
The price is NZ$681
includes taxes & fees
4 Jan - 5 Jan 2025

Explore the area

Map
2181 Kalakaua Ave, Honolulu, HI, 96815
  • Waikiki Beach Walk
    1 min walk
  • P.F. Chang's China Bistro
    1 min walk
  • Hālawa / Aloha Stadium Station
    27 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    28 min drive

Room options

Suite, 1 Bedroom, Accessible, Non Smoking (1 King Bed, Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Premier Suite, 1 Bedroom, Accessible, Non Smoking (2 Double Beds, Hearing)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking (2 Double Beds)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, Non Smoking (2 Double Beds, Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (2 Double Beds, Hearing)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Suite, 1 Bedroom, Non Smoking (2 Double Beds)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, Non Smoking (1 King Bed, Hearing)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Non Smoking (1 King Bed, 3x3 Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Non Smoking (2 Double Beds, 3x3 Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking (1 King Bed)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 52.9 sq m
  • Sleeps 4
  • 1 King Bed

Premier Suite, 1 Bedroom, Non Smoking (1 King Bed)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Premier Suite, 1 Bedroom, Accessible, Non Smoking (1 King Bed, Hearing)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Honolulu

You'll be connected to a shopping centre at Hilton Grand Vacations Club Hokulani Waikiki Honolulu, and within a 20-minute stroll of Gray's Beach and Hawaii Convention Center. Highlights at this beach hotel include a restaurant, an outdoor swimming pool and in-room kitchens. .The theme restaurant, Il Tappo, serves Italian cuisine and is open for dinner. Na Lani Sky Lounge is the hotel's own rooftop bar. Enjoy the gym and pool loungers as well as access to aerobics classes and yoga classes. Added amenities include a 24-hour business centre and laundry facilities. There's also the convenience of valet parking. .With a stay at this 3.5-property class Waikiki hotel, you'll be 1.5 km (0.9 mi) from Honolulu Zoo and 3.3 km (2 mi) from University of Hawaii at Manoa.

What's nearby

  • Waikiki Beach Walk - 1 min walk
  • Royal Hawaiian Center - 2 min walk
  • Waikiki Beach - 9 min walk
  • Hawaii Convention Center - 17 min walk
  • Honolulu Zoo - 18 min walk

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 28 min drive

Restaurants

  • ‪Kelley O'Neil's - ‬1 min walk
  • ‪P.F. Chang's China Bistro - ‬1 min walk
  • ‪Hard Rock Cafe - ‬2 min walk
  • ‪Buho Cocina y Cantina - ‬2 min walk
  • ‪Musubi Cafe Iyasume Beachwalk - ‬2 min walk

About this property

Hilton Grand Vacations Club Hokulani Waikiki Honolulu

Beach fun in outdoor pool, near Gray's Beach
Hilton Grand Vacations Club Hokulani Waikiki Honolulu offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

There's an onsite 24-hour business centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hilton Grand Vacations Club Hokulani Waikiki Honolulu. Parking is available for a fee.

This 3.5-star Honolulu hotel is smoke free.

  • 143 guestrooms or units
  • 12 levels
  • Built in 2013
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hilton Grand Vacations Club Hokulani Waikiki Honolulu offers 143 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature down duvets and premium bedding. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include designer toiletries, bidets, complimentary toiletries and hairdryers.

50-inch LCD televisions come with premium cable channels. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include rice cookers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Parking and transport

  • Covered valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Il Tappo
  • Na Lani Sky Lounge

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Yoga classes

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (94 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Rice cooker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Dryer
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.39 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-142-797-8240-01
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is TA-142-797-8240-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hokulani
Hokulani Hilton
Hokulani Hilton Grand Vacations
Hokulani Hilton Grand Vacations Hotel
Hokulani Hilton Grand Vacations Hotel Waikiki
Hokulani Waikiki Hilton Grand Vacations
Hokulani Waikiki By Hilton Grand Vacations Hawaii/Honolulu
Hokulani Waikiki Hilton Grand Vacations Hotel
Hokulani Hilton Vacations
Hokulani Waikiki By Hilton Grand Vacations
Hilton Grand Vacations Club Hokulani Waikiki Honolulu Resort
Hilton Grand Vacations Club Hokulani Waikiki Honolulu Honolulu

Frequently asked questions

What is the cancellation policy at Hilton Grand Vacations Club Hokulani Waikiki Honolulu?

Hilton Grand Vacations Club Hokulani Waikiki Honolulu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Grand Vacations Club Hokulani Waikiki Honolulu?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Grand Vacations Club Hokulani Waikiki Honolulu on 4 Jan 2025 start from NZ$617.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Grand Vacations Club Hokulani Waikiki Honolulu?

Yep, Hilton Grand Vacations Club Hokulani Waikiki Honolulu has covered valet parking with in/out privileges for USD 45.00 per night.

Are there any beaches close to Hilton Grand Vacations Club Hokulani Waikiki Honolulu?

Yep, Hilton Grand Vacations Club Hokulani Waikiki Honolulu is a short 9-minute walk from Waikiki Beach. Fun beach activities include snorkelling, scuba diving and body boarding. You can also find boat tours.

Does Hilton Grand Vacations Club Hokulani Waikiki Honolulu have a pool?

Hilton Grand Vacations Club Hokulani Waikiki Honolulu has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hilton Grand Vacations Club Hokulani Waikiki Honolulu a romantic place to stay?

Ocean-view dining and a lounge bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Grand Vacations Club Hokulani Waikiki Honolulu.

Is Hilton Grand Vacations Club Hokulani Waikiki Honolulu family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Grand Vacations Club Hokulani Waikiki Honolulu is a hit with families.

Is there a free airport shuttle available at Hilton Grand Vacations Club Hokulani Waikiki Honolulu?

No, Hilton Grand Vacations Club Hokulani Waikiki Honolulu does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Grand Vacations Club Hokulani Waikiki Honolulu?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Grand Vacations Club Hokulani Waikiki Honolulu?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Hilton Grand Vacations Club Hokulani Waikiki Honolulu?

No, only service animals are allowed.

Hilton Grand Vacations Club Hokulani Waikiki Honolulu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 292 out of 433 reviews" "
Rating 8 - Good. 110 out of 433 reviews" "
Rating 6 - Okay. 19 out of 433 reviews" "
Rating 4 - Poor. 9 out of 433 reviews" "
Rating 2 - Terrible. 3 out of 433 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with the staff, location and the cleanliness. The location was in the middle of many eateries and shops; it was so convenient. Cassel, front desk, was super helpful and kind. It was the first time for my three kids in Waikiki and Hilton Grand Hokulani made the experience memorable. We did movie night on Sunday and the fireworks (just a couple of blocks away) on Friday. We will be back! Thank you!
Stayed 8 nights in Jun 2024

10/10 Excellent

Cinthia, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

DWAYNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the Hokulani is outstanding
Stayed 5 nights in Jun 2024

10/10 Excellent

Marcello

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No front entrance so as you first arrives it’s a bit challenging finding the hotel. So as you approach be sure to enter the garage once you pass CVS.
Stayed 6 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best family trip!
If you are planning a family trip then this place is the BEST place ever in Hawaii, Oahu! I stayed in the Premier suite with my family for my parents' Wedding anniversary and they are so loved this place and staffs are nice and friendly, especially Nicole in the front desk, and Shane who is the pool area staff was friendly and professional! Also, my cleaning staff did an amazing job! They keep my room clean and neat. I had a fantastic family trip here, highly recommend it!!
Stayed 5 nights in Apr 2024

10/10 Excellent

Xiao

Stayed 7 nights in Apr 2024

10/10 Excellent

Alan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at this property with our toddler. The room was clean and spacious. The staff was very responsive to text requests. Contrary to some reviews we've read, we had a 3rd floor room facing the nearby building and we never had any noise issues either at night or during naptime during the day, both during weekdays and weekends. The property is walking distance to everything with lots of food options nearby. It's family friendly for our family - we didn't need a kid friendly pool or a beach right at the doorstep, we wanted a large suite with kitchen and that's what we got. The only negative I can think of is that the tub fills from the ceiling and it's guaranteed to splash everywhere - it's a fancy cool looking but not functional design.
Stayed 8 nights in Apr 2024

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Yee Mei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, well maintained property with free washer and dryer, well mannered staff by providing extra care and listen to our needs. Unit has a kitchenette which is hard to find. Thumbs up!!
Stayed 4 nights in Mar 2024

10/10 Excellent

Han Sup

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Keerthana Rani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 5 nights in Mar 2024

10/10 Excellent

Nicole Dayna Thacker

Travelled with family
Liked: Amenities
I liked that the hotel is centrally located. There are many shops and restaurants in the area, and a supermarket within walking distance. Having a supermarket nearby was essential because I traveled with my family and eating out for every meal can be very pricey. That being said, the hotel comes equipped with a full size refrigerator a countertop stove, full size microwave, toaster and a coffee maker. Our room was stocked with eating utensils, cups and plates. It was like being at home. The bathroom was beautiful. It has his and her sinks, a spa tub, and a stand-alone shower with a raindrop shower head. I particularly enjoyed the shower. It was very relaxing after sightseeing with the family all day, or returning from the beach. The staff were kind and accommodating. I would recommend this hotel for anyone traveling to the area.
Stayed 6 nights in Feb 2024

10/10 Excellent

Ronald Dewayne Powers, Newberg

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the enormous price! NO PERKS
Financially ripped! Paid almost $300nt. No view, no AC, no perks, no discount for a 90yr old vet. $45 parking fee. $40 resort fee added to nighly rate, when obviously not to be used. Asked at check in to remove, answer was no. Asked for any discounts on room, again no. Asked for reduced parking fee, NO. Asked if we got any perks at all, NO. Had to call for bedding on Sleeper. Had to call to no ice on ice maker. Nobody showed. Picture on web showed balcony with patio furniture. Deceptive. 3 foot depth on “balcony. Had a view of parking lot. Asked for an ocean view for the rate, NO again. Yes the room was nice, but not $300/nt nice with NO PERKS. FELT RIPPED OFF & will never book again, nor recommend. My blog will not support this property and will warn others. Felt my elderly, almost 90 yr old Dad was taken advantage of big time. Shame on Hilton!
Stayed 6 nights in Feb 2024

10/10 Excellent

Laurel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top pool area is very nice didn’t get in the pool to chilly.
Stayed 6 nights in Nov 2023

10/10 Excellent

sandeep kamath, santa clara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with your family . 5 mins from the beach and amazing dining options around the hotel .
Stayed 6 nights in Dec 2023

8/10 Good

LYDIA, CHARLOTTE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property but they do no housekeeping wduring the stay even if more than 2 nights
Stayed 3 nights in Jan 2024

10/10 Excellent

Ross, Kahului

Stayed 2 nights in Jan 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

6/10 Okay

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything's fine but only the pool. Pool is too small to play. So disappointing
Stayed 4 nights in Dec 2023

2/10 Terrible

jordan

Disliked: Staff & service
Bad Stay, Facing a wall, Loud AC noise
Beware this hotel faces a wall, and it’s extremely noisy wall with some sort of vents coming out that run all day and night. The balcony has no chairs and no room for chairs. It’s too small to sit out on. Embassy next door or Wyndham and Imperial across the street are far superior to the Hokulani.
Stayed 6 nights in Nov 2023

10/10 Excellent

Steven

Stayed 1 night in Oct 2023

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean room. Needs a cafe
Stayed 7 nights in Sep 2023

6/10 Okay

Yoko

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

6/10 Okay

Kristen Grace

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
elevators broke three times. hot tub was broken for our whole week long stay. escalators were also broke. power went out in our room.
Stayed 5 nights in May 2023