Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

4.5 star property
Beach spa retreat, walking distance from International Market Place
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Beach/ocean view
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Gym
  • Breakfast available
  • Pool
    Pool
  • Spa
    Spa
  • Parking available
    Parking available

Explore the area

Map
2365 Kalakaua Avenue, Honolulu, HI, 96815
  • International Market Place
    2 min walk
  • Duke Kahanamoku Statue
    2 min walk
  • Waikiki Beach
    3 min walk
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    29 min drive

Room options

Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 2 Double Beds, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Balcony, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Balcony, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Balcony, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony, City View (Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Balcony, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, Roll-in Shower, City View (Mobility/Hearing Access, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 25.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 1 King Bed, Roll-in Shower, Oceanfront (Mobility/Hearing Access, Diamond Wing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 25.0 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Historic Banyon, No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Roll-in Shower (Mobility/Hearing Access, Historic Ban)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About the area

Honolulu

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach places you steps from International Market Place and within a short 5-minute stroll of Waikiki Beach. Highlights at this beachfront resort include 5 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Moana Lani Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Beachhouse at the Moana, is open for dinner. The resort's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site gym, sauna and pool cabanas. Business amenities include 7 meeting rooms and a 24-hour business centre. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this Waikiki resort include Royal Hawaiian Center and Waikiki Beach Walk.

What's nearby

  • International Market Place - 2 min walk - 0.2 km
  • Waikiki Beach - 3 min walk - 0.3 km
  • Royal Hawaiian Center - 6 min walk - 0.6 km
  • Waikiki Beach Walk - 7 min walk - 0.7 km
  • Honolulu Zoo - 12 min walk - 1.0 km

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 29 min drive

Restaurants

  • ‪Kona Coffee Purveyors | b.patisserie - ‬3 min walk
  • ‪Duke's Waikiki - ‬2 min walk
  • ‪Skybox Taphouse - ‬3 min walk
  • ‪Maui Brewing Co. Waikiki - ‬3 min walk
  • ‪Shorefyre International Marketplace - ‬3 min walk

About this property

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Beach spa retreat, walking distance from International Market Place
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers its guests a full-service spa, an outdoor pool, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar.

A 24-hour business centre and 7 meeting rooms are available. A fitness centre, spa services, and a terrace are also featured at the business-friendly Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. For a fee, parking is available.

  • 791 guestrooms or units
  • 21 levels
  • 3 buildings
  • 5 dining venues
  • Built in 1901
  • Deli
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers 791 accommodations with video game consoles and a safe. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries.

Flat-screen televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Moana Lani Spa has 3 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 40 per person
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beachhouse at the Moana
  • Surfrider Cafe
  • The Beach Bar
  • Veranda at the Beachhouse
  • Vintage 1901

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 21 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1901
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 30 September 2024 to 31 July 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 120.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 40 per person
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Rollaway bed fee: USD 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-069-973-6064-01
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is GE-069-973-6064-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moana
Moana Surfrider
Moana Surfrider Westin
Moana Surfrider Westin Honolulu
Moana Surfrider Westin Waikiki Beach
Moana Surfrider Westin Resort Honolulu
Surfrider
Surfrider Moana
Moana Surfrider Westin Resort Waikiki Beach
Moana Surfrider, a Westin Hotel Honolulu
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
Moana Surfrider, a Westin Resort And Spa
Westin Honolulu
Moana Surfrider Westin Resort
a Westin Resort And Spa
Honolulu Westin
Westin Moana Surfrider
a Westin Hotel Honolulu
Moana Surfrider Westin Resort
Westin Honolulu
Moana Surfrider
A Westin Resort & Spa
Waikiki Beach Hawaii/Honolulu
Moana Surfrider A Westin Resort Spa Waikiki Beach
Moana Surfrider A Westin Resort Spa
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Resort
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Honolulu

Frequently asked questions

What is the cancellation policy at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach on 15 Dec 2024 start from NZ$598.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Yep, Moana Surfrider, A Westin Resort & Spa, Waikiki Beach has secured covered valet parking with in/out privileges for USD 65 per day.

Are there any beaches close to Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Yep, Moana Surfrider, A Westin Resort & Spa, Waikiki Beach is a short 3-minute walk from Waikiki Beach. Fun beach activities include snorkelling, scuba diving and body boarding.

Is there a spa on site at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Yep, Moana Lani Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach have a pool?

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach features a full-service spa, an outdoor pool and 5 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Moana Surfrider, A Westin Resort & Spa, Waikiki Beach a romantic place to stay?

A hot tub and beachfront dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach.

Is Moana Surfrider, A Westin Resort & Spa, Waikiki Beach family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Moana Surfrider, A Westin Resort & Spa, Waikiki Beach is a hit with families.

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach serve breakfast?

Yep, full brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

No, Moana Surfrider, A Westin Resort & Spa, Waikiki Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

No, pets are not allowed.

Is there a golf course on site at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

There isn't one on site, but Ala Wai Golf Course is a short 20-minute walk away.

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1008 out of 1486 reviews" "
Rating 8 - Good. 257 out of 1486 reviews" "
Rating 6 - Okay. 125 out of 1486 reviews" "
Rating 4 - Poor. 56 out of 1486 reviews" "
Rating 2 - Terrible. 40 out of 1486 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Meghan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort. It's our second time in Hawaii and our second time at the Moana Surfrider (loving our first stay there soo much) resort. One thing we think would improve our experience is if monitoring of actual use of the deck chairs by stafff was more active. We had to spend our time monitoring unused deck chairs and convincing staff to remove towels off the chairs so we could use them. Unfair holding of deck chairs is rather prolific at this resort. In other resorts we have stayed at (granted, they were in Fiji) the staff actively monitored deck chair use.
Stayed 5 nights in Sep 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived after a long flight - it was 10am, and we did (understandably) have to wait until 3pm for our rooms. On arrival to our rooms we discovered that our balconies were bolted shut and locked (and would be for the durations of our stay). I enquired downstairs and was told that I should have been informed by my 3rd party booking agent - I have searched and searched - it is not mentioned once here on your listing! I was also told this is why I received a discount - there was no discount. NONE! The pool was small and noisy, not enough chairs - in fact I was told by the staff to go out front onto their "private beach" and to RENT $$ a chair/umbrella - at the hotel I had already paid for!! Then I was asked if I would like a drink - a margarita - for US$19! This all came at the end of a stressful month after the death of my brother - and this was not the relaxing hotel vacation I had been recommended. Very disappointed!
Stayed 6 nights in Jul 2024

4/10 Poor

Erick Alfonso

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My room had an issue with the shower and they tried to move me rooms I packed up and the key didn’t work I ended up going back to the old room and staying in it. The valet is a mess they don’t answer the phone and then it takes over 45 minutes to get your car. They close the pool at 6 PM which is such a horrible time. I think the staff can be a little bit more friendly. No one followed up with me regarding the room.
Stayed 6 nights in Aug 2024

10/10 Excellent

Marie Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Beachfront
Stayed 4 nights in Jul 2024

10/10 Excellent

Suzy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable bed, very convenient for walking out to restaurants and shops. Great seaside bar.
Stayed 12 nights in Aug 2024

2/10 Terrible

ELLEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, gracious hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean, staff is very friendly and helpful, on the beach, and the management is patient, professional, and quick to fix any type of mistake or address any concerns. I will be recommending this hotel to all my friends.
Stayed 4 nights in Aug 2024

10/10 Excellent

arezoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best hotel i have ever been too. Very clean, very beautiful architecture and very nice and hospitable staff. Every corner of this hotel specially the pool and beach area is amazing. I will definitely book this hotel in my future visits to and recommend it to everyone.
Stayed 5 nights in Aug 2024

10/10 Excellent

Joseph Lyle, University Place

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and extremely friendly staff!
Stayed 4 nights in Aug 2024

8/10 Good

dario

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Balcony closed for inspection, a litte free space for chaiselong , beach nice but expensive for a client that just paid an high rate to stay in. It's an exaggeration. May be can consider a mat for the beach free!
Stayed 13 nights in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Jayoti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

naida Liwanag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time. I will definitely come back!
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping (Kitty) did an amazing job at taking care of our rooms and addressing our concerns. Overall, we enjoyed the Banyan Tree atmosphere and close proximity to the beach (just a few steps away). Only downside was expensive parking.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mike

Stayed 3 nights in Aug 2024

10/10 Excellent

SUSANA, BONITA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel. I liked the service and the staff is great! I would recommend staying at this hotel to anyone wanting to relax.
Stayed 7 nights in Aug 2024

10/10 Excellent

Juan Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience with my stay. Beautiful views, very clean and staff was friendly and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Hinna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will always return to this hotel whenever we come to Honolulu. Charming, clean, convenient and friendly atmosphere
Stayed 8 nights in Jul 2024

8/10 Good

Selina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay!
Stayed 5 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Neason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have an amazing stay. We especially loved the ambiance and vibe of the whole resort
Stayed 5 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great beachfront location in the heart of the action.
Stayed 7 nights in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Audrey, North Olmsted

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved celebrating our 10 year anniversary here! Excellent location in the heart of Waikiki right on the beach - convenient to lots of popular dining and shopping locations. We were upgraded to a corner penthouse suite that was amazing. Dined at the Beachhouse restaurant and the food and the view was EXCELLENT and we loved that they had a relaxed dress code. We loved all the live music offerings in the evenings. Can't recommend enough!
Stayed 1 night in Aug 2024