See all properties
Save

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property
Hotel with free local shuttle, steps from Westheimer Rd
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior detail
Down duvets, in-room safe, blackout curtains, cots/infant beds
Exterior
Bar (on property)
Down duvets, in-room safe, blackout curtains, cots/infant beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
The price is NZ$248
includes taxes & fees
28 Dec - 29 Dec

Explore the area

Map
5353 Westheimer Rd, Houston, TX, 77056
  • The Galleria
    6 min walk
  • Richmond Avenue
    12 min walk
  • Williams Tower
    12 min walk
  • Houston, TX (HOU-William P. Hobby)
    39 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Down duvets, in-room safe, blackout curtains, cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds, Kitchen

60-inch LED TV with satellite channels, Smart TV, pay films

Deluxe Suite, 2 Queen Beds, Kitchen

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
Blackout curtains
  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Microwave

Down duvets, in-room safe, blackout curtains, cots/infant beds

Suite, 2 Queen Beds, Accessible, Microwave

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite

Down duvets, in-room safe, blackout curtains, cots/infant beds

Suite

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
Blackout curtains
  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Down duvet
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
  • 74 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Down duvet
Blackout curtains
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Lobby

The Chifley Houston, Tapestry Collection by Hilton

Pool
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1007)
The price is NZ$308
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Chifley Houston, Tapestry Collection by Hilton

About the area

Houston

DoubleTree by Hilton Hotel & Suites Houston by the Galleria puts you in the heart of Houston, steps from Westheimer Rd and within a 10-minute stroll of The Galleria. Highlights at this hotel include a restaurant, an outdoor swimming pool and a free area shuttle. .The restaurant, Main Street Bar & Grill, serves American cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, seasonal outdoor swimming pool, free pool cabanas and pool loungers. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also valet parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this Greater Uptown hotel include Rice University and Houston Zoo.

What's nearby

  • The Galleria - 6 min walk
  • Williams Tower - 12 min walk
  • River Oaks District - 2 min drive
  • Greenway Plaza - 5 min drive
  • MD Anderson Cancer Center - 11 min drive

Getting around

  • Wheeler Station - 9 min drive
  • Houston Station - 20 min drive
  • Houston William Hobby Airport (HOU) - 39 min drive

Restaurants

  • ‪Del Frisco's Double Eagle Steakhouse - ‬10 min walk
  • ‪Daily Grill - ‬8 min walk
  • ‪The Galleria Food Court - ‬10 min walk
  • ‪Ichiban - ‬9 min walk
  • ‪Smoothie King - ‬9 min walk

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Hotel with free local shuttle, steps from Westheimer Rd
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 9202 square feet (855 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at DoubleTree by Hilton Hotel & Suites Houston by the Galleria. A free area shuttle within 3 miles is available. Parking is available for a fee.

  • 1 building
  • 476 guestrooms or units
  • 26 levels
  • 9202 sq ft of conference space
  • 855 sq. m of conference space
  • Built in 1980
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Television in lobby
  • Lift
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 60-inch LED televisions come with premium satellite channels and pay-per-view films.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 32 per night)
  • Secured, covered valet parking on site (USD 43 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 19.95 for adults and USD 12.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Main Street Bar & Grill

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • 9,202 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • 0.70 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 19.95 for adults and from USD 12.95 for children
  • Covered self-parking fee: USD 32.00 per night (in/out privileges)
  • Valet parking fee: USD 43.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?

DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel & Suites Houston by the Galleria on 28 Dec 2024 start from NZ$246.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?

Yep, DoubleTree by Hilton Hotel & Suites Houston by the Galleria has a secured covered self car park with in/out privileges for USD 32.00 per night.

Does DoubleTree by Hilton Hotel & Suites Houston by the Galleria have a pool?

DoubleTree by Hilton Hotel & Suites Houston by the Galleria has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM (Seasonal outdoor pool open from October to April).

Is DoubleTree by Hilton Hotel & Suites Houston by the Galleria family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel & Suites Houston by the Galleria is a hit with families.

Does DoubleTree by Hilton Hotel & Suites Houston by the Galleria serve breakfast?

You bet, full breakfast is offered on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?

No, DoubleTree by Hilton Hotel & Suites Houston by the Galleria does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?

Check-in begins at 4 PM. Check-out time is noon.

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 836 out of 1635 reviews" "
Rating 8 - Good. 311 out of 1635 reviews" "
Rating 6 - Okay. 220 out of 1635 reviews" "
Rating 4 - Poor. 130 out of 1635 reviews" "
Rating 2 - Terrible. 138 out of 1635 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great besides having to pay to park in the parking garage as the only other option besides valet. They had balcony options and made it easy to change rooms. Hotel was super close to the Galleria and so many dining options.
Stayed 2 nights in Sep 2024

2/10 Terrible

Tahseen

Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrive the desk people Fighting with a resident and the security there fighting each other hitting each other desk people security customers resident people everybody fighting. We don’t know what to do. We have a kids with us scary night for all of us and after checking, we cannot talk to the desk people because there was still fighting people I try to call 911 to help The situation and Employees say you don’t need to just do check in and leave in your room Don’t say no more just imagine this situation and what’s happening and imagine you have your own people or your family with you
Stayed 1 night in Sep 2024

8/10 Good

Ernest J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was memorable. The staff was friendly and pool is clean
Stayed 3 nights in Sep 2024

6/10 Okay

Tiffany

Travelled with family
Water wasn’t hot
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the free cookies. Awesome customer service
Stayed 1 night in Sep 2024

8/10 Good

Nya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel! I really enjoyed my stay but the elevator situation got annoying. Only three elevators working for 20 something floors seemed insane to me.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Samy, Rockville

Liked: Cleanliness, property conditions & facilities
I was charged $250 instead of Expedia rate of $156 !!!! Not happy about such discrepancies
Stayed 3 nights in Sep 2024

10/10 Excellent

Jesus

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rachael

Stayed 3 nights in Aug 2024

8/10 Good

Yasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeremy

Stayed 4 nights in Aug 2024

10/10 Excellent

Jeremy

Stayed 1 night in Aug 2024

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for good price
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location walking distance to the Galleria. Hotel was nice my only complaint is no microwave in the rooms and had to go downstairs every time we wanted our food warmed up. The lady that works overnights closed the section every night and seemed as if she was annoyed by us asking to warm our food up any time we did want to use the microwave.
Stayed 3 nights in Sep 2024

2/10 Terrible

Jasmine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros the hotel is close to dining and shopping! The staff in valet were exceptional and prompt with vehicle. Front desk staff were nice. The manager Pinky was helpful and very apologetic with addressing issues with property. Cons the property has roaches and ants. In the kitchen, inside refrigerator, the bed and bathrooms. The elevators don’t work and takes a very long time to come only one side of elevators working. The room has an old smell and very strong odor coming through vents. This property needs serious pest control. I wasn’t planning on packing roaches in my suitcase. I had to find another hotel due to infestation.
Stayed 3 nights in Sep 2024

8/10 Good

Renwick

Liked: Cleanliness, staff & service, property conditions & facilities
The cookies are a good touch
Stayed 1 night in Aug 2024

8/10 Good

JAMES

Travelled with partner
Liked: Staff & service, amenities
I enjoyed the stay and the property was quiet and convenient, staff was helpful. What I didn’t like we had a roach in the refrigerator.
Stayed 3 nights in Sep 2024

10/10 Excellent

Guillermo

Stayed 2 nights in Sep 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool and the balcony
Stayed 3 nights in Sep 2024

10/10 Excellent

Symone

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendliness of staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Crystal

Everything was great
Stayed 4 nights in Sep 2024

10/10 Excellent

ERIN TURNER

Stayed 1 night in Aug 2024