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Hilton Garden Inn Houston NW/Willowbrook

3.0 star property
Suburban Houston hotel in Willowbrook with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Houston NW/Willowbrook

Garden
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Bathroom shower
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Pet-friendly
  • Parking included
The price is NZ$185
includes taxes & fees
28 Dec - 29 Dec

Explore the area

Map
7979 Willow Chase Blvd, Houston, TX, 77070
  • Houston Methodist Willowbrook Hospital
    2 min walk
  • P.F. Chang's China Bistro
  • Terminal B Station
    21 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    32 min drive

Room options

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
  • 15 sq m
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Hydromassage showerhead
  • 15 sq m
  • Sleeps 2

View all photos for Room (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Drinks & Snacks)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Hydromassage showerhead
  • 15 sq m
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
  • 15 sq m
  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - king
Hairdryer
  • 15 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 27 sq m
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
  • 15 sq m
  • Sleeps 4

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Drinks & Snacks)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Hydromassage showerhead
  • 15 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Jr Suite W/ Sofabed

Junior Suite

King Jr Suite W/ Sofabed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 4

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 27 sq m
  • Sleeps 4

View all photos for 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
  • 15 sq m
  • Sleeps 4

View all photos for King Bed With Qn Sofabed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Bed With Qn Sofabed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - king
  • 15 sq m
  • Sleeps 4

View all photos for Deluxe, One King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe, One King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
  • 15 sq m
  • Sleeps 4

Similar properties

Exterior

Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel

Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (307)
The price is NZ$184
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel

About the area

Houston

Hilton Garden Inn Houston NW/Willowbrook places you steps from Houston Methodist Willowbrook Hospital and within a 15-minute stroll of Willowbrook Mall. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers. 2920 square feet (271 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 6 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3-property class Willowbrook hotel include Aerodrome and Stone Moves Indoor Rock Climbing.

What's nearby

  • Houston Methodist Willowbrook Hospital - 2 min walk
  • Willowbrook Mall - 13 min walk
  • Vintage Park - 5 min drive
  • Champions Golf Club - 5 min drive
  • Sam Houston Race Park - 6 min drive

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • ‪In-N-Out Burger - ‬12 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Hooters - ‬13 min walk
  • ‪P.F. Chang's China Bistro - ‬1 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk

About this property

Hilton Garden Inn Houston NW/Willowbrook

Suburban Houston hotel in Willowbrook with free parking
Hilton Garden Inn Houston NW/Willowbrook offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 2920 square feet (271 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Hilton Garden Inn Houston NW/Willowbrook. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Free self parking is available.

This 3-star Houston hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 6 levels
  • Conference rooms
  • 2920 sq ft of conference space
  • 271 sq. m of conference space
  • Built in 2002
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Houston NW/Willowbrook offers 171 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Filipino, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 9 to 14 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (2,920 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 14.00 per person
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Houston NW/Willowbrook Hotel
Hilton Garden Inn Nw
Hilton Garden Inn Nw Hotel
Hilton Garden Inn Nw Hotel Houston
Hilton Garden Inn Nw Houston
Hilton Garden Inn Houston Nw Hotel
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Garden Inn NW/Willowbrook Hotel
Hilton Garden Inn NW/Willowbrook
Hilton Garden Inn Houston Northwest Hotel
Hilton Houston Nw Willowbrook

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Houston NW/Willowbrook?

Hilton Garden Inn Houston NW/Willowbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Houston NW/Willowbrook?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Houston NW/Willowbrook on 28 Dec 2024 start from NZ$184.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Houston NW/Willowbrook?

Yep, Hilton Garden Inn Houston NW/Willowbrook has a free self car park.

Does Hilton Garden Inn Houston NW/Willowbrook have a pool?

Hilton Garden Inn Houston NW/Willowbrook has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hilton Garden Inn Houston NW/Willowbrook serve breakfast?

Yeah, cooked-to-order breakfast is offered daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Hilton Garden Inn Houston NW/Willowbrook?

No, Hilton Garden Inn Houston NW/Willowbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Houston NW/Willowbrook?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Houston NW/Willowbrook?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hilton Garden Inn Houston NW/Willowbrook?

Cats and dogs are welcome at Hilton Garden Inn Houston NW/Willowbrook, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hilton Garden Inn Houston NW/Willowbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 294 out of 535 reviews" "
Rating 8 - Good. 132 out of 535 reviews" "
Rating 6 - Okay. 47 out of 535 reviews" "
Rating 4 - Poor. 28 out of 535 reviews" "
Rating 2 - Terrible. 34 out of 535 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Jean Paul

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
I like the area, it kind of quiet. and it is right to the high way. But I think they could do it better at the front desk. They need to be more hospitable, and more professional.
Stayed 1 night in Sep 2024

8/10 Good

Henry

Liked: Staff & service
Bathroom needed some updated sealing around the toilet
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Liked: Property conditions & facilities
Disliked: Cleanliness
No toiletries
Stayed 1 night in Sep 2024

8/10 Good

Licxy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Joseph

Travelled with family
Stayed 2 nights in May 2024

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great places
Stayed 1 night in Aug 2024

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Tanisha

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was extremely hot at night refrigerator didn’t work neither did the phone.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfy
Stayed 1 night in Aug 2024

2/10 Terrible

Leymis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bathroom was dirty and bed had a condom on it
Stayed 1 night in Aug 2024

4/10 Poor

Curtis

Stayed 1 night in Aug 2024

4/10 Poor

Curtis

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stay away from this hotel!
We stayed for 3 days initially and were back 5 days later. Circumstantially, we stayed in the same room both times. On the first stay we told the front desk: 1) the desk light was out and need a new bulb; 2) the phone didn't work; 3) the alarm clock in the room could not be set so it was worthless; 4) the refrigerator didn't work. They said "thank you" and that these issued would be fixed. When we returned 5 days later and got booked into the same room, NOTHING had been fixed. Additionally, the room key (electronic) would work for an hour and then quit working. We asked for another room, but this was the only disabled room available. Over the next hour, maintenance brought us another refrigerator, a bulb for the desk lamp and new batteries for the door. The phone and the alarm clock were NEVER fixed. There were other issues we encountered, but I'm running out of characters. If this is the way Hilton currently runs it's properties, then my wife and I are definitely done with Hilton...we certainly won't be returning to this specific hotel in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Marcia

Disliked: Cleanliness, room comfort
Don’t stay here.
AC didn’t cool Tv didn’t work Trash in trash can when we arrived Bar of soap already open Homeless people behind the building across from front of the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

george

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Julian

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Bed lamp, seif weren't working. Fan in the bathroom worked with the horrible noise. Key card need to be replaced after 1 time. If 5 days no housekeeping ever enter the room. Administrators were informsince the day 1.
Stayed 4 nights in Jul 2024

10/10 Excellent

Chaunte'

Stayed 1 night in Jul 2024

2/10 Terrible

Scott

Business traveller
No chance to get there
With the hurricane hitting, flight cancelled and could not get there. requested a refund, no reply
Stayed 1 night in Jul 2024

8/10 Good

Tia

Liked: Cleanliness, room comfort
Gorgeous lobby and rooms, but no one was intereste
Stayed 1 night in Jul 2024