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Lakeshore Hotel Hualien Taroko

4.0 star property
Waterfront hotel with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lakeshore Hotel Hualien Taroko

Building Tranquil - Deluxe Junior Suite with Ocean View | Bathroom
Building Tranquil - Executive Deluxe Junior Suite with Ocean View
Hot tub, steam room
Building Tranquil - Executive Deluxe Junior Suite with Ocean View
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Spa
  • 24/7 front desk
  • Laundry
The price is NZ$212
includes taxes & fees
27 Dec - 28 Dec

Explore the area

Map
No. 10-6, Caolin, Xincheng, Hualien County, 971
  • Xincheng Catholic Church
    3 min drive
  • Taroko National Park
    5 min drive
  • Gate of Taroko
    7 min drive
  • Hualien (HUN)
    22 min drive

Room options

View all photos for Building Serenity - Executive Superior Junior Suite with Ocean View

Building Serenity - Executive Superior Junior Suite with Ocean View | View from room

Building Serenity - Executive Superior Junior Suite with Ocean View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Building Serenity - Superior Family Junior Suite with Ocean View

Building Serenity - Superior Family Junior Suite with Ocean View

Building Serenity - Superior Family Junior Suite with Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
  • 40 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Building Serenity - Superior Twin Room

Premium bedding, down duvets, minibar, blackout curtains

Building Serenity - Superior Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Blackout curtains
Toilet with electronic bidet
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Building Tranquil - Deluxe Twin Room with Ocean View

View from room

Building Tranquil - Deluxe Twin Room with Ocean View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Blackout curtains
Toilet with electronic bidet
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Building Serenity - Executive Superior Japanese Family Room

Building Serenity - Executive Superior Japanese Family Room

Building Serenity - Executive Superior Japanese Family Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
  • 30 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Futon

View all photos for Building Tranquil - Deluxe Twin Room

Building Tranquil - Deluxe Twin Room

Building Tranquil - Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Blackout curtains
Toilet with electronic bidet
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Building Serenity - Executive Superior Family Junior Suite with Ocean View

Building Serenity - Executive Superior Family Junior Suite with Ocean View | View from room

Building Serenity - Executive Superior Family Junior Suite with Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
  • 40 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Building Serenity - Executive Superior Japanese Family Room with Ocean View for 3 People

Premium bedding, down duvets, minibar, blackout curtains

Building Serenity - Executive Superior Japanese Family Room with Ocean View for 3 People

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed and 1 Double Futon

View all photos for Building Serenity - Executive Superior Japanese Family Room with Ocean View for 2 People

Premium bedding, down duvets, minibar, blackout curtains

Building Serenity - Executive Superior Japanese Family Room with Ocean View for 2 People

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Building Serenity - Superior Twin Room with Ocean View

Premium bedding, down duvets, minibar, blackout curtains

Building Serenity - Superior Twin Room with Ocean View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Blackout curtains
Toilet with electronic bidet
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Building Tranquil - Executive Deluxe Junior Suite with Ocean View

Building Tranquil - Executive Deluxe Junior Suite with Ocean View

Building Tranquil - Executive Deluxe Junior Suite with Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Building Tranquil - Executive Deluxe Family Room with Ocean View

Premium bedding, down duvets, minibar, blackout curtains

Building Tranquil - Executive Deluxe Family Room with Ocean View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Blackout curtains
Toilet with electronic bidet
  • 30 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Building Tranquil - Executive Deluxe King Room with Ocean View

View from room

Building Tranquil - Executive Deluxe King Room with Ocean View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Blackout curtains
Toilet with electronic bidet
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Building Tranquil - Deluxe Junior Suite with Ocean View

Building Tranquil - Deluxe Junior Suite with Ocean View

Building Tranquil - Deluxe Junior Suite with Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Building Tranquil - Deluxe Junior Suite

Building Tranquil - Deluxe Junior Suite

Building Tranquil - Deluxe Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Building Tranquil - Deluxe Family Room with Ocean View

Building Tranquil - Deluxe Family Room with Ocean View | View from room

Building Tranquil - Deluxe Family Room with Ocean View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Blackout curtains
Toilet with electronic bidet
  • 30 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Building Tranquil - Deluxe Family Room

Building Tranquil - Deluxe Family Room

Building Tranquil - Deluxe Family Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Blackout curtains
Toilet with electronic bidet
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Building Serenity - Executive Superior Japanese Family Room with Ocean View

Premium bedding, down duvets, minibar, blackout curtains

Building Serenity - Executive Superior Japanese Family Room with Ocean View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed and 1 Double Futon

View all photos for Building Serenity - Superior Family Junior Suite

Building Serenity - Superior Family Junior Suite

Building Serenity - Superior Family Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Serenity-Executive Superior Junior Suite with Ocean View

Premium bedding, down duvets, minibar, blackout curtains

Serenity-Executive Superior Junior Suite with Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Tranquil-Deluxe Family Room

Premium bedding, down duvets, minibar, blackout curtains

Tranquil-Deluxe Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Tranquil-Deluxe Family Room with Ocean View

Premium bedding, down duvets, minibar, blackout curtains

Tranquil-Deluxe Family Room with Ocean View

  • Sleeps 4
  • 2 Double Beds

View all photos for Serenity-Executive Superior Japanese Family Room with Ocean View

Premium bedding, down duvets, minibar, blackout curtains

Serenity-Executive Superior Japanese Family Room with Ocean View

  • Sleeps 4
  • 1 Queen Futon and 1 Queen Bed

View all photos for Serenity-Executive Superior Family Junior Suite with Ocean View

Premium bedding, down duvets, minibar, blackout curtains

Serenity-Executive Superior Family Junior Suite with Ocean View

  • Sleeps 4
  • 2 Double Beds

View all photos for Tranquil-Executive Deluxe Family Room with Ocean View

Premium bedding, down duvets, minibar, blackout curtains

Tranquil-Executive Deluxe Family Room with Ocean View

  • Sleeps 4
  • 2 Double Beds

View all photos for Tranquil-Deluxe Junior Suite

Premium bedding, down duvets, minibar, blackout curtains

Tranquil-Deluxe Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Serenity-Superior Twin Room with Ocean View

Premium bedding, down duvets, minibar, blackout curtains

Serenity-Superior Twin Room with Ocean View

  • Sleeps 2
  • 2 Single Beds

View all photos for Tranquil-Executive Deluxe Junior Suite with Ocean View

Premium bedding, down duvets, minibar, blackout curtains

Tranquil-Executive Deluxe Junior Suite with Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Serenity-Executive Superior Japanese Double Room with Ocean View

Premium bedding, down duvets, minibar, blackout curtains

Serenity-Executive Superior Japanese Double Room with Ocean View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Serenity-Superior Twin Room

Premium bedding, down duvets, minibar, blackout curtains

Serenity-Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Tranquil-Deluxe Twin Room with Ocean View

Premium bedding, down duvets, minibar, blackout curtains

Tranquil-Deluxe Twin Room with Ocean View

  • Sleeps 2
  • 2 Single Beds

View all photos for Serenity-Executive Superior Japanese Family Room

Premium bedding, down duvets, minibar, blackout curtains

Serenity-Executive Superior Japanese Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Futon

View all photos for Tranquil-Deluxe Twin Room

Premium bedding, down duvets, minibar, blackout curtains

Tranquil-Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Serenity-Executive Superior Japanese Triple Room with Ocean View

Premium bedding, down duvets, minibar, blackout curtains

Serenity-Executive Superior Japanese Triple Room with Ocean View

  • Sleeps 3
  • 1 Single Futon and 1 Queen Bed

View all photos for Serenity-Superior Family Junior Suite

Premium bedding, down duvets, minibar, blackout curtains

Serenity-Superior Family Junior Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Serenity-Superior Family Junior Suite with Ocean View

Premium bedding, down duvets, minibar, blackout curtains

Serenity-Superior Family Junior Suite with Ocean View

  • Sleeps 4
  • 2 Double Beds

View all photos for Tranquil-Deluxe Junior Suite with Ocean View

Premium bedding, down duvets, minibar, blackout curtains

Tranquil-Deluxe Junior Suite with Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Tranquil-Executive Deluxe King Room With Ocean View

Premium bedding, down duvets, minibar, blackout curtains

Tranquil-Executive Deluxe King Room With Ocean View

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Lakeshore Hotel Hualien

Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1001)
The price is NZ$156
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Lakeshore Hotel Hualien

About the area

Xincheng

At Lakeshore Hotel Hualien Taroko you'll be 2.3 km (1.4 mi) from Xincheng Catholic Church and 4.4 km (2.8 mi) from Taroko National Park. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at 水療館 can include access to the hot tub and steam room. The restaurant, 漫饗食堂 Lento Restaurant, serves Taiwanese cuisine and is open for breakfast and dinner. Enjoy the Hot tub, sauna, pool loungers and lifeguards on site. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning self-service breakfast is served between 6:30 AM and 1:00 PM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class Xincheng hotel include Qixingtan Coast Park and Chishingtan Beach.

What's nearby

  • Xincheng Catholic Church - 3 min drive
  • Qixingtan Coast Park - 11 min drive
  • Chishingtan Beach - 14 min drive
  • Taroko Gorge - 17 min drive
  • Hualien Dongdamen Night Market - 19 min drive

Getting around

  • Xincheng Station - 20 min walk
  • Hualien (HUN) - 22 min drive

Restaurants

  • ‪達基力部落屋 - ‬7 min drive
  • ‪半天紅麻辣館 - ‬2 min drive
  • ‪佳興冰果室 - ‬2 min drive
  • ‪海蜜 Hi-Mee - ‬13 min drive
  • ‪憶美豆漿早點 - ‬11 min drive

About this property

Lakeshore Hotel Hualien Taroko

Waterfront hotel with 2 restaurants and full-service spa
There are 2 restaurants on site. Public spaces have free WiFi. Lakeshore Hotel Hualien Taroko offers its guests a full-service spa, an outdoor pool, and Access to hot tub. A sauna, spa services, and multilingual staff are also featured at Lakeshore Hotel Hualien Taroko. Free self parking is available.

This 4-star Xincheng hotel is smoke free.

  • 1 building
  • 176 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Built in 2021
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Lakeshore Hotel Hualien Taroko offers 176 air-conditioned accommodations with minibars and complimentary slippers. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a separate bath and shower with a rainfall showerhead, bidets, toilets with an electronic bidet and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 水療館. The spa is equipped with a hot tub and a steam room. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 1:00 PM for a fee: TWD 726 for adults and TWD 363 for children
  • 2 restaurants

Restaurants on site

  • 漫波茶堂 Manbo Tea Shop
  • 漫饗食堂 Lento Restaurant
  • 茶覺 Tea House

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • In-room refrigerator
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately TWD 726 for adults and from TWD 363 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 花蓮縣旅館182號

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lakeshore Hotel Taroko
Lakeshore Hualien Taroko
Lakeshore Hotel Hualien Taroko Hotel
Lakeshore Hotel Hualien Taroko Xincheng
Lakeshore Hotel Hualien Taroko Hotel Xincheng

Frequently asked questions

What is the cancellation policy at Lakeshore Hotel Hualien Taroko?

Lakeshore Hotel Hualien Taroko offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lakeshore Hotel Hualien Taroko?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Lakeshore Hotel Hualien Taroko on 27 Dec 2024 start from NZ$211.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lakeshore Hotel Hualien Taroko?

Yep, Lakeshore Hotel Hualien Taroko has a free self car park.

Are there any beaches close to Lakeshore Hotel Hualien Taroko?

The closest beach to Lakeshore Hotel Hualien Taroko is Chishingtan Beach (8.1 km).

Is there a spa on site at Lakeshore Hotel Hualien Taroko?

Yep, 水療館 is available for guests. It has a hot tub and a steam room.

Does Lakeshore Hotel Hualien Taroko have a pool?

Lakeshore Hotel Hualien Taroko has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Lakeshore Hotel Hualien Taroko?

Lakeshore Hotel Hualien Taroko features a full-service spa, an outdoor pool and 2 restaurants.

What makes Lakeshore Hotel Hualien Taroko a romantic place to stay?

1 hot tub, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Lakeshore Hotel Hualien Taroko.

Does Lakeshore Hotel Hualien Taroko serve breakfast?

You bet, our guests highly rate the self-service breakfast here! Offered daily between 6:30 AM and 1:00 PM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Lakeshore Hotel Hualien Taroko?

No, Lakeshore Hotel Hualien Taroko does not offer an airport shuttle service.

Is there a bar or restaurant at Lakeshore Hotel Hualien Taroko?

Yep, you can grab a meal at Lakeshore Hotel Hualien Taroko's onsite restaurant that serves Taiwanese cuisine.

What time are check-in & check-out at Lakeshore Hotel Hualien Taroko?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Lakeshore Hotel Hualien Taroko?

No, only service animals are allowed.

Lakeshore Hotel Hualien Taroko Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 208 out of 362 reviews" "
Rating 8 - Good. 108 out of 362 reviews" "
Rating 6 - Okay. 29 out of 362 reviews" "
Rating 4 - Poor. 10 out of 362 reviews" "
Rating 2 - Terrible. 7 out of 362 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Goodish
It would have been a lot better if “free food and drink for 2 people per day” was explained to be what the hotel maintained it to be - “tipsy hour from 9:30 pm with bar snacks. Very unhappy about the lack of resolution to this discrepancy by hotel and the booking site. I’m out of pocket.
Stayed 3 nights in Sep 2024

2/10 Terrible

Danny

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is perhaps the best hotel in the Hualien area, with a top-notch new facility and close proximity to the Taroko National Park which unfortunately was severely damaged by the earthquake on 4/3/2024. The menu and food quality in the restaurant was much to our liking and to our delight, reasonably priced for dinner. Beach was a short stroll away.
Stayed 1 night in May 2024

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of gems in Hualien. We loved the location and the services here.
Stayed 1 night in May 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with delicious foods and live music.
Stayed 1 night in Mar 2024

10/10 Excellent

Jess

Stayed 1 night in Apr 2024

10/10 Excellent

Liang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything is excellent with this property. From the hotel, dining, to customer services. Their people are especially friendly and will do everything to help you. The biggest drawback is that it is in the middle of nowhere, literally no man's land. There is no uber, no transportion, walking anywhere is just to far and remote. You are literally stuck in the resort for nothing better to do. It takes about 30 minutes to get out to the Hualien town.
Stayed 2 nights in Mar 2024

10/10 Excellent

Su Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

YuanChyuan, Glen Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s perfect for a nice and quiet vacation. Walk to the beach, unbelievable breakfast buffet, excellent dinner service 👍
Stayed 3 nights in Mar 2024

10/10 Excellent

Yuet, Browns Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the Taroko National Park. The breakfast buffet is excellent 👍 Also free in room mini bar! Free music entertainment at night too. Smart TV supports Netflix. We enjoyed our stay very much. The only drawback is the lack of safety deposit box in the room.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sheng-Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Bartley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unusually good food.
Stayed 2 nights in Jan 2024

10/10 Excellent

Chun-Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view bathtub
Stayed 2 nights in Dec 2023

6/10 Okay

Huanlin

Travelled with partner
This hotel is nice itself ! However it’s about 25 mins from near by train station by walking! The hotel only provides shuttle bus to the train station once a day! Consider it’s a nice hotel, they can do better than that! By car, it’s only 5 mins from the nearest train station! Why not !’
Stayed 2 nights in Jan 2024

10/10 Excellent

Li Ting

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What I disliked: My check in experience was not very pleasant because after parking the car and wheeling our luggage all the way to the lobby, we were told that we were at the wrong building as the hotel had two different buildings with another hotel in between theirs. This is not clearly indicated in the booking and when driving, it is not clearly indicated on Google Maps that they had two diff buildings. Also it kinda sucks to be in the satellite building, because the breakfast, dining and pools were all at the main building so we always had to walk over about 3 mins to get to it. The location is bad if you do not drive because there are almost no food options in the vicinity so you pretty much have to eat at the hotel. If you drive, Hualien city where most of the dining options are is a 30min drive away. What I liked: Upon entering our room, we realized we were upgraded from the normal twin room to a junior suite. We appreciated this but for some reason the staff didn't let us know when we were checking in. Thus the room given was extremely spacious and luxurious. There was also a hot and cold water dispenser on every floor which is very convenient. The hotel is also very clean which we appreciated.
Stayed 2 nights in Dec 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are welcoming and hospitable.
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I received an email that I will be having a complimentary upgrade on our room but to my disappointment that there is no upgrade of room for us since we arrived the hotel only at 8 pm. Kinda of disappointed as I was looking forward.
Stayed 2 nights in Dec 2023

10/10 Excellent

yi ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staffs. Breakfast buffet is beyond extraordinary! Don’t miss it.
Stayed 1 night in Dec 2023

10/10 Excellent

Lucy Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very comfortable beds. Breakfast was awesome
Stayed 1 night in Dec 2023

10/10 Excellent

Chun-Yi

Stayed 2 nights in Dec 2023

10/10 Excellent

Eng Hong

Stayed 1 night in Dec 2023

10/10 Excellent

Chi Ping Bess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views! And a beautiful beach right next to the hotel.
Stayed 3 nights in Nov 2023