Sheraton Indianapolis Hotel at Keystone Crossing

4.0 star property
Suburban hotel connected to a shopping centre in Indianapolis with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

Terrace/patio
Lobby
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
The price is NZ$215
includes taxes & fees
25 Nov - 26 Nov

Explore the area

Map
8787 Keystone Crossing, Indianapolis, IN, 46240
  • Fashion Mall at Keystone
    3 min walk
  • Fastimes Indoor Karting
    4 min drive
  • Castleton Square
    6 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    35 min drive

Room options

Traditional Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 51.1 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Sofa bed - double
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Indianapolis

At Sheraton Indianapolis Hotel at Keystone Crossing, you'll be connected to a shopping centre and within steps of Fashion Mall at Keystone. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Keystone Cafe, is open for breakfast, lunch and dinner. 7344 square feet (682 square metres) of event facilities include 29 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 20-minute drive of this 4-property class Indianapolis hotel include Butler University and Children's Museum of Indianapolis.

What's nearby

  • Fashion Mall at Keystone - 3 min walk - 0.3 km
  • Dave & Buster's - 6 min drive - 4.8 km
  • Castleton Square - 6 min drive - 5.1 km
  • St. Vincent Indianapolis Hospital - 9 min drive - 7.8 km
  • Carmel Christkindlmarkt - 13 min drive - 9.5 km

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis International Airport (IND) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Maggiano's - ‬8 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Food Court - ‬5 min walk
  • ‪The District Tap - ‬14 min walk

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

Suburban hotel connected to a shopping centre in Indianapolis with a fitness centre
Sheraton Indianapolis Hotel at Keystone Crossing offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 29 meeting rooms. Event space at this hotel measures 7344 square feet (682 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Indianapolis Hotel at Keystone Crossing. Parking is available for a fee.

This 4-star Indianapolis hotel is smoke free.

  • 395 guestrooms or units
  • 12 levels
  • 2 buildings
  • 7344 sq ft of conference space
  • 682 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Indianapolis Hotel at Keystone Crossing offers 395 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Indianapolis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 18 per day)
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Keystone Cafe

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (7,344 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 18 per person
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Self-parking fee: USD 18 per day
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
Keystone Sheraton Indianapolis
Sheraton Hotel Keystone Crossing
Sheraton Hotel Keystone Indianapolis
Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
Sheraton Indianapolis Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Frequently asked questions

What is the cancellation policy at Sheraton Indianapolis Hotel at Keystone Crossing?

Sheraton Indianapolis Hotel at Keystone Crossing offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Indianapolis Hotel at Keystone Crossing?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Indianapolis Hotel at Keystone Crossing on 25 Nov 2024 start from NZ$214.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Indianapolis Hotel at Keystone Crossing?

Yep, Sheraton Indianapolis Hotel at Keystone Crossing has a self car park for USD 18 per day.

Does Sheraton Indianapolis Hotel at Keystone Crossing have a pool?

Sheraton Indianapolis Hotel at Keystone Crossing has an indoor pool.

What makes Sheraton Indianapolis Hotel at Keystone Crossing a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Indianapolis Hotel at Keystone Crossing.

Is Sheraton Indianapolis Hotel at Keystone Crossing family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and laundry facilities, it's no surprise that Sheraton Indianapolis Hotel at Keystone Crossing is a hit with families.

Does Sheraton Indianapolis Hotel at Keystone Crossing serve breakfast?

Yep, full brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Indianapolis Hotel at Keystone Crossing?

No, Sheraton Indianapolis Hotel at Keystone Crossing does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Indianapolis Hotel at Keystone Crossing?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sheraton Indianapolis Hotel at Keystone Crossing?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Indianapolis Hotel at Keystone Crossing?

No, only service animals are allowed.

Sheraton Indianapolis Hotel at Keystone Crossing Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 787 out of 1337 reviews" "
Rating 8 - Good. 266 out of 1337 reviews" "
Rating 6 - Okay. 121 out of 1337 reviews" "
Rating 4 - Poor. 81 out of 1337 reviews" "
Rating 2 - Terrible. 82 out of 1337 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chana

Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and vibe. Room was cozy and clean. Loved the access to the fashion mall. Was mostly quiet even with youth soccer teams staying there. Coffee at the cafe was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Dean Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 3 nights in Aug 2024

6/10 Okay

Lesley

Stayed 1 night in Aug 2024

8/10 Good

elizabeth

Liked: Staff & service
I’ve stayed at this hotel for over 15 years!! Live the pool area However nit acceptable to sit outside on the pool deck!! Some kid threw something over the balcony, and now NOONE CAN SIT IUTSIDE!!!!??? Unacceptable! Plus you NIW HAVE TO PAY 18.00 for parking!!!??? Unacceptable this is not a hotel that’s downtown!
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were over and above friendly and helpful. Everything was comfortable and easy. My only wonder was why it took so long to get hot water in the shower? It would come with patience. But it was an excellent stay and thank you!
Stayed 2 nights in Aug 2024

4/10 Poor

Kelly

Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Stayed 1 night in Aug 2024

6/10 Okay

Zephaniah

Liked: Staff & service
Disliked: Cleanliness
NOT 4 star as advertised.
Definitely NOT a 4 star hotel. Maybe when they first opened it was. Most of it is pretty dated. It was obvious that no one vacuumed my room before I checked in as there was trash and large food crumbs all over the floor. I had to ask for someone to come vacuum it upon arrival. So my first impression was not good at all. The toilet has the weakest flush I've ever seen, which is pretty risky in a hotel setting. The grout in the bathroom was very dirty and the bathroom side of the door was all chewed up and jagged. The pad underneath the ironing board cover wasn't even close to fitting so, when I ironed, it gave my clothes a weird crease that I had to then fix again. They do provide a laundry room but there is no soap or dryer sheets to buy which was a huge inconvenience. Who travels on a plane with laundry detergent? Nobody. I had to drive to a store to buy detergent and dryer sheets. Then you either have to have $2 in quarters or you have to download an app and register with your credit card to use the machines. Can't swipe a credit card to use them. Quarters or the app only, which I found odd. The leading picture for the hotel, with the outdoor terrace and fire table is completely inaccessible unless you rent the boardroom that's attached to it. That was very disappointing. Quite misleading as I was looking forward to sitting out there. You will not be able to! The food in the bar / restaurant is definitely subpar. Only ate there once. I would not go back to this hotel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, room was great and shower was gorgeous!
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Alexia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was in
Stayed 2 nights in Aug 2024

4/10 Poor

REGINALD

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I did not like the room. It is too smailll. You have to pay for everything.
Stayed 2 nights in Aug 2024

10/10 Excellent

S.A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious. I would like to stay at this hotel in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 5 nights in Aug 2024

10/10 Excellent

Xitlaly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jared

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Will stay there again for sure!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sue, SPRINGFIELD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a wonderful shopping area. Staff was helpful and kind. Room was great except for the very noisy, rattling fan in the bathroom. I'd definitely stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024